Reliable Customer Service Representative with great track record in fast-paced environments. Strong presenter, communicator and problem resolutionist able to work effectively and productively with diverse customers and individual needs. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Motivated to improve service satisfaction and contribute to overall company success. Competent in listening to customer needs, meeting quality standards and staying current on product and service updates. Highly empathetic and supportive team player.
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