Experienced Automotive Technician adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Also an adept Technical Lead Service Advisor. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. ASE Associate Certified. BMW MSTEP student. Seasoned Service Manager bringing 7 years of automotive experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.
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