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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Caring Youth Care Worker with 4 years of experience mentoring troubled adolescents. Adept at working with homeless, runaway and delinquent youth. Diligent in supervising youth activities, teaching life skills and promoting self-esteem and healing through individual and group counseling, Analyzes situations effectively and accurately and works independently.And also a very

Multi-talented sales associate consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. I am also always willing to learn new things to better myself and the ones around me.

Skills
  • Abuse identification
  • Life skills instruction
  • Youth advocacy
  • Relationship development
  • Inbound and outbound calling
  • Customer service
  • Self-direction
  • Medical terminology knowledge
  • Negotiation
  • Credit card processing
  • Strategic sales knowledge
  • Staff education and training
  • Stock management
  • Retail store support
  • Report preparation
  • Route dispatch
  • Money handling abilities
  • Order fulfillment
  • Complaint resolution
  • Sales expertise
  • Shelter arrangements
  • Records Maintenance
  • Team management
  • Supervision
  • Business operations
  • Problem resolution
Work History
07/2019 to Current
Youth Care Worker Childserv Waukegan, IL,
  • Completed clear and concise documentation of youth behavior and actions.
  • Evaluated needs of youth and outlined measures to address.
  • Assisted youth with obtaining resources such as food, clothing and shelter.
  • Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
  • Completed home welfare checks to align with state and program guidelines.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Developed rapport to create safe and trusting environment for care.
12/2017 to 07/2019
Youth Care Worker Childserv Naperville, IL,
  • Assisted youth with obtaining resources such as food, clothing and shelter.
  • Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
  • Liaised with parents of youth and community leaders to organize youth empowerment programs and activities.
  • Completed clear and concise documentation of youth behavior and actions.
  • Evaluated needs of youth and outlined measures to address.
  • Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Organized activities for birth parents and in-home support counselors.
  • Developed rapport to create safe and trusting environment for care.
03/2014 to 12/2017
Sales Associate Checkout.Com Amsterdam, NY,
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained plant health and attractiveness with proper sunlight, water and nutrition.
  • Completed opening, closing and shift change tasks efficiently to keep store ready for guests.
  • Worked outdoors in all weather conditions to care for plants and serve customers.
  • Helped customers choose optimal trees, shrubs and flowers based on current needs.
  • Kept register drawer accurate by correctly tabulating sales and processing payments.
  • Reset garden center to incorporate popular new seasonal plants for customers.
  • Promoted additional products such as potting soil and fertilizers to increase per-customer sales.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Watered plants every Timeframe and regularly checked for naturally wilted parts to remove.
  • Trained and mentored new associates by modeling customer service methods, product knowledge, and check out techniques.
  • Displayed exemplary customer service by greeting customers and answering questions concerning products and inventory.
  • Displayed color selection using intriguing and creative displays of swatches, painted pieces and sample books.
  • Informed customers of in-store promotions and events for paint department.
  • Stocked aisles with merchandise and cleaned paint counter for orderly appearance.
06/2013 to 03/2014
Sales Associate Checkout.Com Chicago, IL,
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
Education
Expected in 06/2013
High School Diploma : Audio Video Tech
Porter High School - Brownsville, TX,
GPA:
Certifications

Cpi crisis prevention intervention

Cpr /Aed first aid

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Resume Overview

School Attended

  • Porter High School

Job Titles Held:

  • Youth Care Worker
  • Youth Care Worker
  • Sales Associate
  • Sales Associate

Degrees

  • High School Diploma

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