Workday Lead Consultant Resume Example
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WORKDAY LEAD CONSULTANT
Professional Summary
Experienced Workday professional with 9 years on the platform performing multi-functional end to end project delivery for both Workday Large Enterprise and Lifecycle Deployment methodologies. She has proven leadership experience in the areas of HCM, Absence and Benefits delivery, effective team building, creative and analytical problem solving – helping customers realize the value of their Workday investment.
Skills
- Proficient in Workday HCM, Benefits, Payroll, Time Tracking, Absence, Reporting
- Analysis & Evaluation
- Troubleshooting
- Client Relationships
- Working knowledge of Workday Talent, Advanced Comp, Expense, Financials
- User support
Work History
Workday Lead Consultant09/2018 to CurrentCaptech Richmond, Richmond , VA
- Provide post-production support for Workday customers across multiple functional areas including HCM, Benefits, Absence, Payroll, Time Tracking, Talent and Reporting.
- Assist clients in understanding current business needs and provide input on best practices and recommendations for maximizing utility of Workday solution.
- Collaborating with key client stakeholders, perform gap analysis and identify areas for improvement and provide plans based off of identified recommendations.
- Provide outstanding service to clients to maintain and extend relationship for future business opportunities.
- Workday project sampling: International HCM & Benefits implementations; Mid-Year Pay Cycle change; Absence Plan Optimization; Open Enrollment Configuration & Support; ACA Reporting Configuration & Support; Custom Reporting & Optimization
Solution Consultant12/2014 to 09/2018Kion Group, Seattle , WA
- Conducted discovery sessions with prospective customers to understand their business challenges and objectives.
- Prepared and presented dynamic, relevant presentations for prospective customers based on proposed Workday and OneSource Virtual services solutions.
- Supported sales team in answering questions regarding OneSource Virtual service offerings as well as Workday technology.
- Worked with internal partners to fully understand service offerings and how to effectively communicate those offerings to prospective customers.
- Prepared and presented educational webinars to existing and prospective customers on topics relating to Workday technology and OneSource Virtual service offerings.
Workday HCM & Benefits Implementation Consultant01/2012 to 12/2014OneSource Virtual Inc., City , STATE
- Responsible for successful implementation of Workday HCM & Benefits solutions, working with client and internal partners to clearly define business requirements and objectives to ensure high quality delivery of products and services to clients.
- Delivered guidance, training and support for clients through implementation cycle from data gathering to go-live, and beyond.
- Consistently identified project risks and address them with contingency plans and options, escalating as appropriate.
- Proven ability to overcome obstacles.
- Actively engaged in collaborating with internal team members and cross functional partners to continuously improve processes and develop best practices in a high growth environment.
HRIS Implementation Consultant II10/2006 to 01/2012ADP, City , STATE
- Delivered outstanding analysis, design, HR system configuration and client consultation to broad national client demographic in a standards driven professional environment.
- Controlled client HRIS implementation process within strict project plan timeline ensuring client goals were met within complex scope of organizational structure, benefit plan structuring, statistical reporting and self-service functionality.
- Coordinated internal multi-departmental resources to meet client deliverables as well as conducted regularly scheduled client calls with professionalism and courtesy ensuring pleasant transition to client services.
- Acted as subject matter expert in various product functionalities and “go-to” person for teammates to provide assistance and guidance when needed.
- Partnered with internal business partners to improve processes and cross-functional communication.
- Continual focus on improving efficiencies to complete client projects within set timelines and with high level of client satisfaction.
- Proven leadership abilities to positively impact the team and create productive work environment.
- Consistently identified project risks and addressed them with contingency plans and options, escalating as appropriate.
Education
University of Phoenix, CityMasters of Arts, Organizational Management
Courses include Human Resources Management, Project Management, Employee Motivation & Compensation, Organizational Leadership & Change Management, Human Relations & Organizational Behavior, Strategy Formulation & Implementation
Southwestern Assemblies of God University, City, StateBachelor of Science, Business Administration/Accounting Specialization
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Resume Overview
School Attended
- University of Phoenix
- Southwestern Assemblies of God University
Job Titles Held:
- Workday Lead Consultant
- Solution Consultant
- Workday HCM & Benefits Implementation Consultant
- HRIS Implementation Consultant II
Degrees
- Masters of Arts , Organizational Management
Bachelor of Science , Business Administration/Accounting Specialization
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