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unit supervisor outpatient infusion resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Experienced Nursing Supervisor with experience optimizing productivity, efficiency and service quality across various environments. Strong commitment to quality care and patient advocacy. Highly dependable, ethical and reliable professional that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Highly self-motivated team member with proven leadership, organizational and customer relations skills. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Skills
  • Staff Management
  • Accurate Documentation
  • Time Management
  • Professionalism
  • Strong Leadership Skills
  • Critical Thinking
  • Productivity Management
  • Effective Communication
  • Flexibility
  • Clinical Expertise
  • Problem Solving
  • Team Building
  • Computer Skills
  • Epic Superuser
  • Attention to Detail
  • Customer Service Skills
Work History
Unit Supervisor Outpatient Infusion, 01/2018 - Current
Spectrum Health Evart, MI,
  • Provides direction and leadership to clinical team members in collaboration with clinical director.
  • Assigning or delegating shifts to nurses, assigning nurses to patients, ensuring all nursing staff adhere to policies and procedures.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Communicated with healthcare team members to plan, implement, and enhance treatment strategies.
  • Managed and led successful 30 person team comprised of RNs, LPNs and ancillary staff in 56-chair infusion center by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
  • Completed bi-weekly payroll for 30 employees.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Assists in orientation of new employees.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Provides direct patient care, as necessary, in accordance to scope of practice and physician orders.
  • Follows-up on lab and other clinical diagnostic test, physician contact, and significant changes in patient condition to ensure adequate physician notification, follow-up, and needed plan of care modifications and communicates such to clinicians.
  • Enters infections and incidents/occurrences into online Risk Management Incident Reporting System, as specified by policy.
  • Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
  • Educated patients, friends, and family about medications and self-care skills.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Oncology Infusion Registered Nurse, 01/2013 - 01/2018
Our Lady Of The Lake Regional Medical Centre City, STATE,
  • Administered chemotherapy, IV fluids, medications and blood products through peripherally inserted central venous catheter to support long-term treatment for infections, cancer or heart and kidney problems.
  • Monitored patient reactions after administering medications and IV therapies.
  • Educated patients on proper nutrition and medication side effects.
  • Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
  • Educated patient, family or caretaker about post discharge care procedures to facilitate care continuum.
  • Provided compassionate emotional support.
  • Created warm and inviting atmosphere to help patients feel less stressed while undergoing treatment.
  • Cared for patients in 56-chair unit, supporting fellow nurses in delivering outstanding treatment to patients.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Participated in education activities, including evidence-based practice, nursing competency development and nursing simulation activities.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Oncology Staff Registered Nurse, 03/2010 - 01/2013
Baton Rouge General Medical Center City, STATE,
  • Cultivated warm and compassionate atmosphere for patients receiving treatment and promoted patient and family comfort during challenging recoveries to enhance healing.
  • Administered chemotherapy, IV fluids, medications and blood products through peripherally inserted central venous catheter to support long-term treatment for infections, cancer or heart and kidney problems.
  • Accountable for all documentation and completion of all required continuing education and competencies relevant to area of practice as defined by clinical management.
  • Counseled patients and provided listening ear and emotional support.
  • Educated patients on such topics as nutrition, medication side effects and proper skin treatments after radiation.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Monitored patient reactions after administering medications and IV therapies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Cared for patients in 43-bed unit, supporting fellow nurses in delivering outstanding treatment to patients.
  • Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
  • Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Education
Bachelor of Science: Nursing, Expected in 05/2021
-
Franciscan Missionaries Of Our Lady University - Baton Rouge, LA
GPA:
Status -
Associate of Science: Nursing, Expected in 12/2009
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Our Lady Of The Lake College - Baton Rouge, LA,
GPA:
Status -
Affiliations
  • Oncology Nursing Society (ONS)
  • Baton Rouge Oncology Nursing Society (BRONS)
Certifications
  • Oncology Certified Nurse (OCN)
  • Chemotherapy Biotherapy Certified
  • The Collaborative Institutional Training Initiative (CITI Program) - Social and Behavioral Research
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Resume Overview

School Attended

  • Franciscan Missionaries Of Our Lady University
  • Our Lady Of The Lake College

Job Titles Held:

  • Unit Supervisor Outpatient Infusion
  • Oncology Infusion Registered Nurse
  • Oncology Staff Registered Nurse

Degrees

  • Bachelor of Science
  • Associate of Science

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