Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about 2 years, trucks and 2 years trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs. Skilled Truck Driver with 2 years transporting product accident-free, for various industries. Skilled in operation of tow motors and hand jacks. Seasoned Truck Driver with expertise in operating 18-wheelers and box trucks. Bringing clean driving record, CDL A and current HAZMAT endorsement. Conscientious Truck Driver knowledgeable about DOT safety regulations and efficient route planning. Accident-free safe driver with clean MVR with no violations. Dedicated professional adept at recovering cars, vans and trucks and safely towing to destination. Proficient in working with roadside assistance programs, businesses, private customers and police departments. Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.
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- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
- Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Recorded expenses and maintained receipts.
- Balanced materials, secured containers and verified weight limits of loads to avoid safety or compliance issues.
- Reacted decisively and quickly to protect spoilage.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Inspected, serviced and maintained equipment on daily basis to achieve long-lasting performance.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
- Measured temperature of haul and refrigerated area of truck.
- Completed efficient transfers at hubs and final destinations to keep routes on schedule.
- Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock or other materials.
- Maintained records required for compliance with state and federal regulations.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Submitted reports on condition of truck at end of each trip.
- Processed shipment documents neatly and efficiently for each load.
- Hooked and unhooked trailers from tractor and converter dollies.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Loaded, balanced and secured product to safely transport goods.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Conducting pre-inspections to keep trucks reliable and well-maintained.
- Operated tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Recognized by management for providing exceptional customer service.
- Improved customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recommended improvements to products and services to mitigate complaints.
- Processed orders, keeping customers advised of status.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Referred customers to business partners based on individual preferences and demographics.
- Reviewed customer interactions and activity reports to identify and address concerns.
- Automated office operations while managing client correspondence, record tracking and data communications.
- Documented conversations with customers to track requests, problems and solutions.
- Resolved customer issues and diffused situations by listening to concerns and developing solutions.
- Confirmed delivery of orders, troubleshooting missed delivery dates, shortages and overages.
- Assisted in training and motivating new employees.
- Handled customer complaints promptly and effectively.
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Resume Overview
School Attended
- MADISON HIGH
- Cr. England
Job Titles Held:
- Truck Driver
- Seft Employee
- Owner
Degrees
- High School Diploma
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