Highly motivated and safety oriented distribution professional bringing extensive experience in management, logistics, and distribution. Team player and natural leader with excellent communication skills. Proven success complying with billion dollar, international company.
Truck Driver July 1994 to June 2002McLane Southwest － Temple, TX
Safely delivered goods to Texas, Oklahoma, and Arkansas.
Communicated directly with customers to resolve delivery issues and issue all credits required.
Maintained impeccable safety standards at all times as required by my employer, federal and state laws.
Worked directly with management and dispatchers coordinating logistics of semi-annual company re- routes.
Maintained electronic log books as required by federal regulations.
Waste Collector August 2002 to October 2005North Lincoln Sanitary － Lincoln City, OR
Operated multiple types of equipment to collect and compress refuse.
Performed pre-trip, in- route, and post trip inspections to certify safe operation of vehicles.
Communicated directly with customers to resolve issues and ensure accurate pickup.
Organized routes to guarantee accurate and efficient pickups.
Director of Operations and Managing Partner October 2003 to CurrentCyber Subs Inc － Lincoln City, OR
Responsible for all day to day operations for multiple locations of Subway Franchisee Restaurants in Lincoln County, Oregon.
Meeting all requirements for the safe and efficient operations including: Assuring that all areas of compliance are met in maintaining efficient and profitable operations.
Daily, Weekly, and Monthly location scheduling of employees, product purchasing, equipment inspection and maintenance.
Weekly reporting process for sales and usage data to National Corporate Operations.
Budget maintenance and weekly review with Managers regarding cost projections and maintaining projected budgets on labor costs and food usage.
Bi-Monthly location inspections and meeting with location Managers to assure all requirements of operations are met.
Inspection and review of location records and computer files to assure that all records are kept in proper manner.
Security review of all protected data, including employee confidential records, company financial records, Franchise protected data and formulas, vendor files and customer information.
Daily use of computer system and programs to meet Franchise requirements on menu and data base, customer credit card processing security and customer relations.
Knowing and implementing all Food Safety and Health requirements under State and Federal standards.
Meeting additional levels of compliance on State and Federal requirements mandated by National Subway compliance standards and regional compliance office.
These levels of compliance on Food Safety and Quality exceed both State and Federal requirements.
Operational Safety requirements in all areas to meet or exceed O.S.H.A standards, including possible toxic cleaning chemicals, equipment safety and maintenance.
Public Safety and compliance with Americans with Disability Act within all parameters within leased premises or company vehicles.
Hiring: Recruitment, Training, and Supervision.
Responsible for all areas in developing and implementing practices, policies and procedures for Managers, Shift Supervisors, Hourly Employees.
Maintaining and updating procedures as required meeting changes in Franchise, State, Federal, or Local requirements.
Interview, and assess prospective employees, perform background checks, verify prior employment history, and verify any and all license or certificate requirements of prospective employees to meet company requirements or State and Federal law.
Develop and maintain equipment maintenance schedule.
Schedule maintenance within equipment manufacturers recommended process which must meet projected budgetary limits.
Develop long term replacement schedule for location equipment based on ROI of initial purchase price and projected useful life.
Contact Equipment supplier or manufacturer as needed to maintain the operational excellence for each location.
Customer Relations: Address any and all customer comments, communications, requests based on need.
Senior management is dedicated to maintaining the highest level of customer service and satisfaction possible.
Customer wants and needs are a high priority, but meeting requests or responding to comments and concerns must always meet internal company policy, practices and procedures.
Priority of awareness to always be involved with local, regional and national sales growth programs within the Franchise process, as well as using local area potential.
Attend regional meetings as needed.
Attend National meetings, events and conventions to maximize growth potential and innovation within company areas of needs.
Dedicated to economic growth of 4% to8% annually, while holding cost increases below and inflationary adjusted 3%.
Bulk Driver January 2012 to CurrentAir Liquide Industrial － Mcminnville, OR
Delivered cryogenics to customers in a safe and timely manner.
Adhered to strict company and federal policies and regulations.
Maintained excellent safety standards at all times.
Helped with maintenance and scheduling of maintenance of vehicles.
High School Diploma : 1987Western Mennonite High School － Salem, OR