LiveCareer-Resume

transportation security officer resume example with 12+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Committed job seeker with a history of meeting company needs by being detail-oriented and able to learn new concepts quickly. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Also, a recent graduate with excellent research, technical and problem-solving skills.

Skills
  • Active Listening
  • People Skills
  • Good Work Ethic
  • Reliable & Trustworthy
  • Friendly, Positive Attitude
  • Critical Thinking
  • Customer Service
  • Organizational Skills
  • Conflict Resolution
  • Flexible Schedule
  • Behavioral Analysis
  • Computer Skills
Experience
01/2010 to Current TRANSPORTATION SECURITY OFFICER Securitas Security Services Usa, Inc. | Clackamas, OR,
  • Upheld strong customer service standards while completing screenings.
  • Operated various screening equipment and technology to prevent prohibited items from being transported onto aircraft
  • Verified IDs and other paperwork to verify personal information and to check for fraudulent documents.
  • Partnered with Law Enforcement and Airport Aviation concerning any security related incidents
  • Controlled terminal entry and exit points
  • Provided security and protection to travelers across all transportation sectors.
  • Interacted with the public, giving directions and responding to inquiries
  • Retained and implemented knowledge of all applicable Standard Operating Procedures

Achievements:

  • Mentored new security officers training for Basic Training Certification
  • Selected as a trusted officer to provide an instructional guide for “A Day in the Life” on the job training for new security officers
  • Subject Matter Expert and participant for the K9-Decoy program.
09/2020 to 12/2020 Internship Student Leidos | Lemoore, CA,
  • Supported various program activities, assisting with administrative tasks.
  • Worked with team members to promote great customer service and pleasant work environment.
  • Shadowed staff and learned advanced work.
  • Learned tenets of professional office behavior and thoughtful collaboration.
  • Performed administrative duties.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Worked well in team environment as well as independently.
  • Sat in on meetings, took detailed notes and brainstormed with team members on ways to solve problems.
02/2017 to 03/2018 Facility Security Officer Atlanta Braves Baseball Organization | City, STATE,
  • Monitored security cameras and fire, building and alarm systems
  • Documented all security-related situations and submitted in-depth reports to superiors
  • Used company badging system to create badges for new employees and visitors.
  • Coordinated pick-up and delivery of express mail services.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Answered patrons general questions and directed to appropriate locations.
  • Sorted incoming mail and directed to correct personnel each day.
  • Reported suspicious individuals to supervisor.
  • Investigated alarms and disturbances to maintain safety
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences
  • Educated patrons on facilities, entertainment options and rules and regulations
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations

Achievements

  • Tour guide specialist selected by upper management to assist business executives, celebrities, and star players on game day
  • Trained, coached, and mentored new hires on a quarterly basis with security officer and safety training.
08/2016 to 01/2018 LUNCHROOM ATTENDANT COBB COUNTY SCHOOL DISTRICT | City, STATE,
  • Patrolled cafeteria throughout lunch periods to check for spills and help students
  • Greeted students with friendliness and professionalism
  • Effectively multitasked within fast-paced environment
  • Performed all work to top standards, proving best service for students, employees and school visitors
  • Sanitized tables to maintain clean, safe environment.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Instructed children on good sanitary habits when eating.
  • Instilled discipline and maintained order with children by using simple and commanding directives.

Achievements

  • Maintained perfect attendance and recognition for excellent customer service.
Education and Training
Expected in 08/2020 to to Bachelor of Science | Human Relations Point University, Atlanta, GA GPA:
Expected in 05/2007 to to Associate of Science | Math And Science Mt San Jacinto College, San Jacinto, CA GPA:
Expected in 05/2007 to to Associate of Science | Behavioral Sciences Mt San Jacinto College, San Jacinto, CA GPA:
Expected in 05/2007 to to Certificate | Teacher Assistant Mt San Jacinto College, San Jacinto, CA GPA:
Expected in to to Master of Science | Industrial And Organizational Psychology Walden University, Minneapolis, MN GPA:
Additional Information
  • Citizenship: U.S.A | Highest Federal Pay: GS-8 | Veterans Preference: None | Availability: Permanent, Full-Time
Activities and Honors
  • Transportation Security Administration Core Values Award (2011)

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Resume Overview

School Attended

  • Point University
  • Mt San Jacinto College
  • Mt San Jacinto College
  • Mt San Jacinto College
  • Walden University

Job Titles Held:

  • TRANSPORTATION SECURITY OFFICER
  • Internship Student
  • Facility Security Officer
  • LUNCHROOM ATTENDANT

Degrees

  • Bachelor of Science
  • Associate of Science
  • Associate of Science
  • Certificate
  • Master of Science

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