Transit Security Officer Resume Example
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Skills
- Hazardous items understanding
- Security station background
- Cargo inspections
- Behavioral analysis
- Customer relations skills
- Relationship building
- Active listening
- Customer service
- Decision-making
- Critical thinking
- Conflict resolution
Education and Training
06/2015Associate of Science: Criminal JusticePortland Community CollegeCity, State
TRANSIT SECURITY OFFICER
Summary
Hardworking Transportation Security Officer with focused mindset and in-depth understanding of security protocols. First-rate skills in organizing and prioritizing tasks, as well as maintaining open communication and managing conflicts effectively. Hardworking and reliable Transit Security officer with strong ability in problem solve and deescalate situations. Offering great customer service, interpersonal skills and multi-tasking . Highly organized, proactive and punctual with team-oriented mentality.
Experience
Allied Universal - Transit Security OfficerBushnell , FL12/2019 - Current
- Noted possible security issues and performed additional reviews.
- Completed routine and incident-related documentation.
- Upheld strong customer service standards while completing screenings.
- Watched each individual to assess demeanor and look for suspicious behavior.
- Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
- Protected vessels, passengers and crew by testing items and individuals for explosive material residue.
- Monitored and conducted passenger screening.
- Guarded restricted areas to prevent unauthorized entry.
- Worked with local and federal law enforcement agents to apprehend suspicious individuals.
- Designed action plans to respond to emergency situations.
- Managed all security operations at Tri-met facility.
- Enforced transit system traffic laws and issued verbal reprimands or documented citations to violators.
- Rode with transportation teams on routes experiencing high volumes of crimes such as Assaults and trespassing.
The Hertz Corporation - SupervisorWoodbridge , VA04/2016 - 06/2018
- Established and enforced clear goals to keep employees working collaboratively.
- Complied with company policies, objectives and communication goals.
- Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Created training manual for all employees to use as reference guide.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Conducted evaluations and reviews for 15 employees.
- Coached and mentored 15staff members through constructive feedback to develop long-term career goals.
- Provided ongoing training to address staff needs.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Performed scheduled and surprise inspections of worksites to gauge technician skill and performance in field.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Hersha Hospitality Management, Lp - Security OfficerSouth San Francisco , CA09/2010 - 11/2016
- Monitored 120 security cameras and fire, building and alarm systems.
- Investigated alarms and disturbances to maintain safety.
- Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Guarded restricted areas to prevent unauthorized entry.
- Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
- Oversaw premises to identify security risks to promote employee and visitor safety.
- Responded to emergency situations quickly to minimize risk and injury.
- Documented all security-related situations and submitted in-depth reports to Client area manager.
- Checked credentials and issued passes before allowing access to property.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Surveilled all areas within facility to identify suspicious behavior.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
The Hertz Corporation - SupervisorWoodstock , GA04/2009 - 03/2012
- Resolved customer complaints and adjusted policies to meet changing needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Complied with company policies, objectives and communication goals.
- Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Conducted evaluations and reviews for [Number] employees.
- Coached and mentored [Number] staff members through constructive feedback to develop long-term career goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Inspected incoming supplies to conform with materials specifications and quality standards.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
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Resume Strength
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Resume Overview
School Attended
- Portland Community College
Job Titles Held:
- Transit Security Officer
- Supervisor
- Security Officer
Degrees
- Associate of Science : Criminal Justice
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