Transit Security Officer Resume Example

Skills

Hazardous items understanding
Security station background
Cargo inspections
Behavioral analysis
Customer relations skills
Relationship building

Active listening
Customer service
Decision-making
Critical thinking
Conflict resolution

Education and Training

06/2015Associate of Science: Criminal JusticePortland Community CollegePortland, OR

TRANSIT SECURITY OFFICER

Summary

Hardworking Transportation Security Officer with focused mindset and in-depth understanding of security protocols. First-rate skills in organizing and prioritizing tasks, as well as maintaining open communication and managing conflicts effectively. Hardworking and reliable Transit Security officer with strong ability in problem solve and deescalate situations. Offering great customer service, interpersonal skills and multi-tasking . Highly organized, proactive and punctual with team-oriented mentality.

Experience

G4S Secure Solutions - Transit Security OfficerPortland, OR12/2019 - Current

Noted possible security issues and performed additional reviews.
Completed routine and incident-related documentation.
Upheld strong customer service standards while completing screenings.
Watched each individual to assess demeanor and look for suspicious behavior.
Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
Protected vessels, passengers and crew by testing items and individuals for explosive material residue.
Monitored and conducted passenger screening.
Guarded restricted areas to prevent unauthorized entry.
Worked with local and federal law enforcement agents to apprehend suspicious individuals.
Designed action plans to respond to emergency situations.
Managed all security operations at Tri-met facility.
Enforced transit system traffic laws and issued verbal reprimands or documented citations to violators.
Rode with transportation teams on routes experiencing high volumes of crimes such as Assaults and trespassing.

Petite Provence - SupervisorPortland, OR04/2016 - 06/2018

Established and enforced clear goals to keep employees working collaboratively.
Complied with company policies, objectives and communication goals.
Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Created training manual for all employees to use as reference guide.
Resolved customer complaints and adjusted policies to meet changing needs.
Conducted evaluations and reviews for 15 employees.
Coached and mentored 15staff members through constructive feedback to develop long-term career goals.
Provided ongoing training to address staff needs.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Performed scheduled and surprise inspections of worksites to gauge technician skill and performance in field.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.

Allied Barton - Security OfficerPortland, OR09/2010 - 11/2016

Monitored 120 security cameras and fire, building and alarm systems.
Investigated alarms and disturbances to maintain safety.
Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
Patrolled and secured industrial and commercial premises to prevent intrusion.
Guarded restricted areas to prevent unauthorized entry.
Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
Oversaw premises to identify security risks to promote employee and visitor safety.
Responded to emergency situations quickly to minimize risk and injury.
Documented all security-related situations and submitted in-depth reports to Client area manager.
Checked credentials and issued passes before allowing access to property.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Surveilled all areas within facility to identify suspicious behavior.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.

Carls Jr - SupervisorGresham, OR04/2009 - 03/2012

Resolved customer complaints and adjusted policies to meet changing needs.
Established and enforced clear goals to keep employees working collaboratively.
Complied with company policies, objectives and communication goals.
Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Conducted evaluations and reviews for [Number] employees.
Coached and mentored [Number] staff members through constructive feedback to develop long-term career goals.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Inspected incoming supplies to conform with materials specifications and quality standards.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.

Resume Overview

Companies Worked For:

G4S Secure Solutions
Petite Provence
Allied Barton
Carls Jr

School Attended

Portland Community College

Job Titles Held:

Transit Security Officer
Supervisor
Security Officer

Degrees

Associate of Science : Criminal Justice

Transit Security Officer Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes