Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

6 years experience in Retail Management, 1 year experience in Traffic Management. Equipped with extensive experience in retail management, customer service and sales. I have excellent leadership skills and multi-tasking strengths. With motivation to exceed successfully in my career, i go beyond expectations for I am always aiming to move up the ladder. I am skilled in providing creative solutions to customer complaints. I am reliable, independent and also a great role model for others.

  • Outstanding customer service skills
  • Merchandising
  • Staff training and development
  • Delegating
  • Health and Saftey

  • Skilled problem solver
  • Effective leader
  • Consistently meet goals
  • Efficient multi-tasker
  • Product development
  • Organized
  • Deadline-oriented
Work History
Traffic Controller, 01/2015 to Current
Elizabeth River TunnelsPortsmouth, VA,
  • Ensuring the Health & Saftey of others.
  • Set up of advanced warning signs for all road traffic.
  • Manage Traffic/Pedestrians.
  • Set up of saftey zones for clients to work in.
  • Toolbox meetings.
  • Individual company inductions.
Store Manager, 10/2012 to 02/2013
Food CityWhite Pine, TN,
  • Interviewed job candidates and made staffing decisions.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Planned budgets and authorized discounts and merchandise returns.
  • Scheduled and led weekly store meetings for all employees.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.
  • Completed profit and loss performance reports.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Completed stock orders and managed inventory levels.
Assistant Manager, 04/2011 to 07/2012
Smart Pawn & JewelryCharlotte, NC,
  • Counted cash drawers and made bank deposits.
  • Deliver perfect customer service.
  • Managed staff of 5 sales associates.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Interviewed job candidates and made staffing decisions (training).
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Reported to the Store/Area manager regarding all store and staff issues.
  • Organised weekly/daily stock replenishments.
Assistant Manager , 04/2008 to 10/2010
Smart Pawn & JewelryMarietta, GA,
  • Promoted from Sales Assistant to Assistant Manager within 6 months.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Achieved individual and store targets.
NCEA 1 & 2: , Expected in 2007
Kelston Girls College - 1 Archibald Rd, Kelston, Auckland 0600
Qualifications & Certificates

NZ TRANSPORT AGENCY      Temporary Traffic Management at Roadworks Sites

                                             Level 1 Basic Traffic Controller

VECTOR COMPANY    Electrix Inducted

                                  Authorised personnel for Power & Gas Sites

WATER CARE COMPANY    WaterCare Inducted

                                          Authorised personnel

SITE SAFE    Site Safe Work Site Inducted

                    Authorised personnel for Construction Sites​

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School Attended

  • Kelston Girls College

Job Titles Held:

  • Traffic Controller
  • Store Manager
  • Assistant Manager
  • Assistant Manager


  • NCEA 1 & 2

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