Highly motivated individual with excellent research, time management and problem solving skills. Ability to function at a high level in a wide variety of settings. Seeking employment with a company where I can use my talents and skills to grow and expand the company. I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities.
Meticulous attention to detail
Microsoft Office proficiency
Strong organizational skills
Education and Training
Bachelor of Science: Information Technology2019American Public UniversityCity, State
Minor in Web Development Using .Net
Continuing Education 18 earned credits
High School Diploma2011Franklin Virtual High School City, State
Traffic Control Specialist04/2014 to 05/2016Company NameCity, State
Worked closely with clients to produce a safe working environment.
Created work zones, Directed traffic, Maintained company truck.
Performed daily inspection on company truck.
Processed Vehicle Inspection, Mileage, Safety Data, & Field Traffic Control Forms daily.
Contributed to monthly safety meetings.
Advised new hires
Ensured the contractors are safe and happy with the work zone setup.
Consistently recognized by management for providing superior customer service.
Promoted to Team Lead after only 3 months in position.
Created repeat business by developing long-term relationships with regular customers.
Enforced safety procedures in accordance with company policies and government regulations.
Office Worker06/2012 to CurrentCompany NameCity, State
Scheduled service appointments for restaurants.
Built relationships with clients.
Maintained accounts receivable documentation electronically and on paper.
Created expense reports using Microsoft Excel spreadsheets.
Processed payroll and employee pay adjustments.
Researched and resolved collections and billing disputes with tact and efficiency.
Responded to employee inquiries regarding payroll and timekeeping.
Monitored daily banking transactions.
Maintained annual and monthly budgets.
Handled incoming and outgoing correspondence, including mail, email and faxes.
Managed quality communication, customer support and product representation for each client.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Maintained up-to-date records at all times.
Researched market competitors and industry trends to identify potential new products and services.
Entered revenue and expense transactions and prepared expense reports.
Devised and maintained office systems to efficiently deal with paper flow.
Coordinated overnight travel arrangements and accommodations.
Handled all aspects of vehicle maintenance.
Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
Deli Worker03/2010 to 07/2011Company NameCity, State
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Communicated with customers regarding orders, questions, comments, and complaints
Recommended, selected and helped locate merchandise based on customer needs and desires
Correctly calculated charges and issued bills
Took special orders in person and over the phone.
Maintained knowledge of current menu items and preparation methods.
Planned and prepared food for parties, special functions, and other social events
Cooked food properly and in a timely fashion, using safety precautions
Checked the quantity and quality of received products.
Portioned and wrapped food
Complied with scheduled kitchen sanitation and ensured all standards and practices were met by routinely cleaning slicing equipment, display case, counters, floors, storage areas and service refrigerators.
Designed and suggested new display ideas to improve accessibility to merchandise.
Maintained neat and attractive food cases.
Stocked and rotated products, stocked supplies, and paper goods in a timely basis
Effectively used items in stock to decrease waste and profit loss.
Organized the store by returning all merchandise to its proper place.
Notified personnel of shortages or special orders
Maintained up-to-date knowledge of store policies
Loaded dishwashers and hand-washed items such as pots, pans, knives
Sorted and removed trash, placing it in designated pickup areas
Proficient in Spot Welding, Assembly, Production Line.
Operated manual and semi-automatic welding equipment to fuse metal segments together.
Adjusted the weld machines to the correct settings prior to weld applications.
Examined weld for bead size and other specifications.• Adjusted machine feed and speed if machine malfunctioned.
Inspected finished products for quality and adherence to customer specifications.
Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
Assembled components with hand and power tools.
Assessed work for errors or compliance issues and made corrections and modifications when necessary.
Measured and inspected parts with calipers, scales, and micrometers.
Cleaned and finished sub-assemblies or assemblies using hand or power tools.
Connected motor leads and connectors to required power sources.
Completed and entered quality records, scrap reports and machine logs in a timely manner.
Reviewed and verified all work was in compliance with sales orders and customer requirements.
Retrieved correct materials from product inventory to perform various fabrication duties.
Determine materials, tools and equipment needed for product orders.
Followed all safety guidelines, including proper machine guarding and lockout and tagout procedures.
Met company standard times and individual productivity goals consistently.
Maintained proper stock levels on a line.
Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
CPR & First Aid Certified
Blood Borne Pathogens Certified
Careful and active listener
Professional and friendly
Advanced user of Microsoft Office Products
Excellent verbal and written communication skills
Experience in Weekly Payroll & Account Management
Experience in Customer Service
Quickly and efficiently adapt to new employment guidelines and procedures
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American Public University
Franklin Virtual High School
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Traffic Control Specialist
Bachelor of Science : Information Technology 2019 High School Diploma 2011
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