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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge of Location with excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of sites and venues into entertaining monologue.

Educated tourism professional with love of all things artsy. Highly adept at creating entertaining scripts and well-versed in marketing.

Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and knowledge of Location history, architecture and events.

Dynamic Tour Operator with excellent collaboration skills. Dedicated and reliable with a history of improving organizational efficiency through Process. Extensive experience facilitating tours of Place.

Creative hospitality and travel industry professional with wealth of historical knowledge. Offering excellent customer service and public speaking skills. Career success working with visitors and travelers to create entertaining and educational experiences.

Influential tour guide offering more than Number years of experience in presenting to large groups of people. Imaginative and entertaining with education and training in Area of expertise. Bilingual in Language and English.

Detail-oriented Tour Operator with a passion for sharing the history of Place with guests. Ability to drive sales through excellent customer service skills. Adept with coordinating payments.

Friendly and engaging Tour Operator with a successful career leading tours of Place. Known for commitment to ensuring exceptional guest experiences. Adept at leading groups of up to Number.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Vendor Partnerships
  • Travel Recommendations
  • Reports
  • Local History
  • Team Building
  • Public speaking
  • Crisis Management
  • Supply replenishment
  • Payment collection
  • Licensed driver in State
  • Business expertise
Work History
09/2020 to Current
Tour Guide State Of North Dakota Dickinson, ND,
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Provided information through narratives on various sites throughout City area, relaying little-known stories to provide interest.
  • Drew attention to cracked sidewalks, bad lighting and steps to keep customers safe on tours.
  • Built personal relationships with guests to promote positive experiences.
  • Researched information on Place to provide accurate, detailed tours.
  • Collected and deposited payments from guests.
  • Developed tour programming to enhance guest experiences.
  • Guided groups of up to Number people on tours of Facility.
  • Researched and studied on topics that pertained to tour locations so that such information could be added to scripts.
  • Maintained facility grounds, equipment and safety compliance.
  • Worked with type customers to understand needs and provide excellent service.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Used Microsoft Word and other software tools to create documents and other communications.
11/2014 to 11/2014
Hearing Aid Dispenser Audicus Santa Cruz, CA,
  • Counseled patients and families on communication strategies and effects of hearing loss.
  • Attended professional development courses to maintain current understanding of industry advances in devices and treatment protocols.
  • Tested hearing with complete audiological examinations.
  • Fit devices to specific patient physiology for maximum comfort and effectiveness.
  • Administered basic hearing tests, including air conduction, bone conduction or speech audiometry tests.
  • Used marketing and sales strategies to promote business and increase revenue.
  • Performed basic screening procedures such as pure tone screening, otoacoustic screening and screening of ear canal status using otoscope.
  • Diagnosed and treated hearing or related disabilities under direction of audiologist.
  • Educated clients about how to properly use, maintain and store devices.
  • Saved $amount by implementing cost-saving initiatives that addressed long-standing problems.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Ordered, maintained and distributed supplies and inventory.
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Conducted research, gathered information from multiple sources and presented results.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Increased customer satisfaction by resolving product or service issues.
  • Exceeded goals through effective task prioritization and great work ethic.
06/2000 to 09/2014
Hearing Aid Specialist Carle Saint Joseph, IL,
  • Fit devices to specific patient physiology for maximum comfort and effectiveness.
  • Tested hearing with complete audiological examinations.
  • Educated clients about how to properly use, maintain and store devices.
  • Used marketing and sales strategies to promote business and increase revenue.
  • Attended professional development courses to maintain current understanding of industry advances in devices and treatment protocols.
  • Administered basic hearing tests, including air conduction, bone conduction or speech audiometry tests.
  • Counseled patients and families on communication strategies and effects of hearing loss.
  • Performed basic screening procedures such as pure tone screening, otoacoustic screening and screening of ear canal status using otoscope.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Prepared reports and schedules with accuracy.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
Education
Expected in
Bachelor Of Science: Geography
Portland State University - Portland, OR
GPA:
Affiliations
  • Rotary International
Certifications
  • Certified Job Title, Company Name - Timeframe

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Resume Overview

School Attended

  • Portland State University

Job Titles Held:

  • Tour Guide
  • Hearing Aid Dispenser
  • Hearing Aid Specialist

Degrees

  • Bachelor Of Science

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