tivoli consultant storage backup resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
7 total years of IT experience. 4 years plus experience in Tivoli Storage Manager & System Administration in a heterogeneous environment which includes System Integration, installation of Peripherals, Installation, configuration and troubleshooting of different OS like Microsoft Windows/NT, Red-Hat/SuSE Linux, AIX, Solaris and application software's. Good working knowledge of design, deployment, administration and troubleshooting of Storage products like Tivoli Storage Manager based on Linux, AIX, and windows environments. Experience with basic administration of UNIX with IBM AIX 5.3, 5.5 & 6.1 Experience in installing configuring and managing TSM server, client and data protection agent software. Participated in Disaster Recovery tests and recovery of TSM server. Extensive problem-solving skills for debugging TSM, operating systems, and network issues.. Knowledge of Tape Area Network operation / configuration Provided 24/7 on call (onsite and remote) support for production issues. Ability to troubleshoot issues independently and to perform in a stressful environment. Backup & recovery administration in a diverse environment that included more than 2000 UNIX, AIX and Windows servers etc. Virtualized Tape Backup (VTL) system on PATA and SATA disk arrays. Basic knowledge on Migration of TSM 4.3/5.1/5.2 to TSM 5.3, 5.4, 5.5, 6.1 on AIX and windows servers.
Core Qualifications
  • TECHNICAL SKILLS: Hardware IBM e-series p-server600, 620, Sun enterprise 3500, 250, SUN Ultra 10, Ultra 5, IBM Ultrium Tape Library 3584, DLT, LTO drives, SUN enterprise 250, Ultra 10, Ultra 5, Sun Blade 100, Sun Ultra 10, Ultra 5. Networking Products Routers, Switches, Bridges, Modems, etc. Operating Systems IBM AIX 5L, Solaris, NT server, W2K Pro, W2K Svr, OS Infrastructure DNS, DHCP, NFS, NIS+, ADS, RAS, NAT, VPNSAMBA, APACHE, ISA, IIS, RAID Levels, Tuning Databases/Mail Oracle 8i, SQL Server, Lotus notes Domino Administratio
  • Solaris, AIX, WIN 2000, NT. Storage Manager IBM Tivoli Storage Manger 5.2/5.3/5.4/5.5/6.1
01/1 to Current
Tivoli Consultant-Storage & Backup Community Health Systems City, STATE,
Support LAN and WAN infrastructures to support Enterprise TSM and other systems Setup/Maintain the TSM server code including schedules, storage pools, management classes, TSM databases, recovery logs, performance parameters, and TSM server option file Monitor capacity and performance of the backup infrastructure ensuring the integrity of the infrastructure Install, configure, patch, and maintain TSM technologies Solve issues related to the deployment of TSM software Install system updates (software and hardware) Create and maintain infrastructure standards documentation as it relates to infrastructure systems, configuration, support, and processes Proactively monitor, test, collect and analyze system performance statistical data to provide improvement feedback for a quality of TSM environment Diagnose and resolve basic configuration and troubleshooting issues within a multi-vendor infrastructure. Responsibilities: Providing Infrastructure consulting to the customer and managing terabytes of incremental data daily. Installation and configuration of Tivoli Storage Manager backup/Archive Client on both AIX 5L and MS windows. Installation and Configuration of TDP for MS-SQL server and MS Exchange Server. Defining Tivoli storage Manager Server storage pools - Primary disk storage pool - Sequential storage pool - tape and copy storage pool - tape for onsite and offsite data. Responsible for all Client configurations like, managing client node across firewall, locking & unlocking client node, updating client node for further restriction, configure and managed client nodes share access, backup an restore of backup sets using B/A client. Configured TSM operations expiration, migration, reclamation, collocation etc.
10/2010 to 09/2011
Responsibilities: Provide support and administration for backup, recovery and vaulting through Tivoli Storage Manager and making sure all of the service level agreements are in accordance with legal and business obligations. Installation, configuration and maintenance of TSM Servers, clients and UNIX Servers. 24x7 on-call support for problems, emergency storage issues, failed equipment, etc. Migrated TSM Server 5.x to TSM server 5.4,5.5 and 6.1 on AIX 5L and AIX 6.1 and Windows Servers. Migrated TSM Clients from 5.1/5.2/ 5.3 to 5.4, 5.5, 6.1. Monitor components of TSM, including databases, logs, tape libraries, messages and backups. Define and manage storage pools in line with standards. Define and manage retention policies, management classes and copy groups. Administer TSM server environment(s) to monitor and manage enterprise data management processes. Monitor TSM application server processes and errors to ensure overall system performance and stability. Monitor and ensure that backup server maintenance tasks are successful on a daily basis, correcting any errors when necessary. reducing costs, Tape handling and media failures are eliminated and make better use of incremental (and differential) backups. Provide support for backup server Tape drives and library problems, including halting and/or restarting the backup server software application. Configuring TSM TDP such as Tivoli Data Protection for Lotus Domino, MS Exchange and Oracle. Plan to determine Storage and Backup needs and solution for Enterprise projects. Solving Failed and missed backup problems and to work on root causes. Weekly schedule of new servers to TSM Server - Registration and Association to backup schedules and test. Weekly monitoring of TSM databases, recovery log and Storage Pools - Extend if necessary. Implementation of LAN free tape backups using TSM in SAN environment. Enhance DR environment by providing additional solutions to address any short falls. Monitor on-off site tape rotations and inventory &monitor procedures for compliance for Disaster Recovery. Participate in disaster recovery planning, testing and maintenance for the enterprise TSM environment. Manage capacity and performance of the backup infrastructure ensuring the integrity of infrastructure on a day to day basis. Maintain and update documentation for the standards, processes & procedures to be adhered by the team. Exchange 2003. Provides extensive support and training for the Tivoli product with operation and support. Configuration of TSM Database and Recovery log, Configuration of Tape Storage Pools, Disk storage pools to create onsite & offsite copies. Configuration of inventory expiration, migration, reclamation, collocation etc. Defining, schedules for client data backup and Admin Schedules for backup of TSM DB Configuration of Storage Policy on TSM Scheduling and Managing TSM backups, maintaining IBM 3584 Automated Tape library.
02/2004 to 12/2007
Responsibilities: Involved in both manual and automated testing. Performed GUI Testing, Black Box-white Box Testing, and Web Service. Responsible for writing the test cases and updating the existing test cases. Executed test cases manually to verify the expected results. Used Mercury quality center to track, analyze and document defects. Performed Integration testing, System testing and Regression testing. Performed Positive & Negative Testing and End-to-End testing. Performed screen navigational testing and Application Integration testing. Wrote and executed SQL Statements to retrieve data from back-end. Execution of the test scenarios and scripts and review of product functionality Participated in various meetings and discussed Enhancement and Modification Request issues Effective co-ordination between development team and testing team.
Expected in
Enugu State University Of Science And Technology - ,
MBA: Enugu State University Of Science And Technology-
Professional Affiliations
EXIN ITIL Foundation (ITVF.EN) Certified
IBM Tivoli Storage Manager Certified. EXIN ITIL Foundation (ITVF.EN) Certified.
Tsm, Sql, Testing, Databases, Documentation, Lan, Application Integration, Automated Testing, Black Box, Cases, Enterprise Application, Graphical User Interface, Gui, Integration, Integration Testing, Integrator, Mercury, Regression Testing, System Testing, Test Cases, White Box, White Box Testing, Deployment, File, Aix, Exchange, Ms Exchange, Tivoli, Tivoli Storage Manager, Access, Firewall, Ms Sql Server, Operations, Sql Server, Terabytes, Application Server, Backups, Basis, Clients, Data Backup, Data Management, Data Protection, Database, Disaster Recovery, Disaster Recovery Planning, Domino, Inventory, Lotus Domino, Maintenance, Oracle, Recovery Planning, San, Scheduling, Service Level Agreements, Solutions, Storage Area Network, Training, Unix, Ads, Apache, Bridges, Dhcp, Diverse Environment, Diverse Team, Dns, Iis, Internet Information Services, Itil, Linux, Lotus Notes, Microsoft Windows, Network File System, Networking, Nfs, Nis, Parallel Ata, Pata, Problem-solving, Raid, Ras, Sata, Serial Ata, Solaris, Sterling, Sun, System Administration, System Integration, Systems Administration, Mba

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Resume Overview

School Attended

  • Enugu State University Of Science And Technology

Job Titles Held:

  • Tivoli Consultant-Storage & Backup
  • TSM Admin
  • Q A Analyst


  • MBA

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