Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.
Consistently achieved a 100% teller balancing average.
Increased annual revenue by 45% by creating effective strategies to expand existing customer services.
Recipient of RBC Performance Award
Active Member of Eastern Star
Examined checks for identification and endorsement.
Entered member transaction data into the online banking software.
Processed treasury, tax and loan payments.
Reported daily averages and shortages to the operations department.
Maintained confidentiality of bank records and client information.
Opened new customer accounts, including checking, savings and lines of credit.
Managed opening and closing times for the main branch.
Balanced daily cash deposits and bank vault inventory with a zero error rate.
Supplied tellers with coin and currency as needed.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Directed specific questions to appropriate branch personnel.
Delivered prompt, accurate and excellent customer service.
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