LiveCareer-Resume

Teller And Customer Service resume example with 11+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.

Highlights
  • Exceptional customer service
  • MS Office proficient
  • Sales expertise
  • Qualified in commercial servicing
  • Strong sense of banking ethics
  • Practiced knowledge of bank security systems
  • Cash dispenser operation
  • Currency and coin counter
  • Safe and vault operation
  • Strong work ethic
  • Team player
  • Flexible
  • Energetic
  • Organized
Accomplishments

Consistently achieved a 100% teller balancing average.

Increased annual revenue by 45% by creating effective strategies to expand existing customer services.

Recipient of RBC Performance Award

Active Member of Eastern Star

Experience
05/2009 to Current Teller and Customer Service RBC/PNC Bank | City, STATE,

Examined checks for identification and endorsement.

Entered member transaction data into the online banking software.

Processed treasury, tax and loan payments.

Reported daily averages and shortages to the operations department.

Maintained confidentiality of bank records and client information.

Opened new customer accounts, including checking, savings and lines of credit.

Managed opening and closing times for the main branch.

Balanced daily cash deposits and bank vault inventory with a zero error rate.

Supplied tellers with coin and currency as needed.

Researched and resolved customer issues on personal savings, checking and lines of credit accounts.

Directed specific questions to appropriate branch personnel.

Delivered prompt, accurate and excellent customer service.

Education
Expected in 2014 Bachelor of Science | Business Wesleyan College, Rocky Mount, NC GPA:

Expected in 2009 Associate of Applied Science | Business Administration Nash Community College , Rocky Mount, NC GPA:

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Resume Overview

School Attended

  • Wesleyan College
  • Nash Community College

Job Titles Held:

  • Teller and Customer Service

Degrees

  • Bachelor of Science
  • Associate of Applied Science

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