Adaptable manager experienced in mastering complex projects, and working in dynamic environments. Ability to thrive amongst diversity has provided for high employee engagement, team building, and retention; resulting in superior customer satisfaction. 20 years of experience and education has created a well-rounded skill set that contributes greatly across functional departments.
Training and Development
Successfully managed a company-wide migration from dos-based to web-based property management programs for on-site management, payables, accounting, work flow and inventory.
Created and administered training programs and materials for all modules pertaining to self hosted web-based applications including week-long training seminars, webinars, manuals, workbooks, and power point tutorials.
Turned around a troubled HUD-subsidized real estate investment that was in foreclosure and partially abandoned. This process included renovations, lease-up, collections of delinquent accounts, compliance with tax-credit and HUD contracts, and eventual sale at a return to investors of 225% in 7 years.
Assisted with the transition of a portfolio of 5 properties consisting of 344 units from public housing management to privatization; primary responsibility was maintaining compliance with HUD regulations.
accounts receivable, accounts payables, account reconciliation, acquisitions, AMSI, analysis, billing, budgeting, budget analysis, capital improvement, data entry,forecasting, government contracts, customer service, due diligence, employee relations, evictions, financials, HR, inventory, leasing, legal notices, Microsoft Office (word, excel, powerpoint, outook, and access), network, presentations, quality assurance, reconciling, reporting, retention, sales, seminars, technical support, software support, training programs, 32 wpm
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