Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Seasoned Foreman bringing demonstrated safety management and performance optimization skills gained during experience in customer settings. Deliver in-depth training and mentoring to help each improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems.
Skills
- Reading comprehension
- Conflict resolution
- Organization and Time management
- Interpersonal Communication
- Critical thinking
- Written Communication
- Responsible
- Training & Development
- Collaboration
- Customer service
- Multitasking abilities
Education
SYSTIMAX SP3361 Installation & Maintenance Milwaukee, WI, Expected in 06/2019 – – Certification : - :
- Professional development completed in 2019
OSHA-1910 NFPA-70E Milwaukee, WI, Expected in 06/2013 – – Certification : - :
- Completed professional development in 2013
Hilti Firestop And Life Saftey Systems Milwaukee, WI, Expected in 01/2013 – – Certification : - :
AWP Lift Operator Training Milwaukee, WI, Expected in 01/2013 – – Certification : - :
OSHA Construction Safety And Health 10hr Milwaukee, WI, Expected in 05/2011 – – Certification : - :
Muskego High School Muskego, WI Expected in 06/1999 – – High School Diploma : - :
Work History
Rdo Equipment Co. - Technology Service Foreman/Project Estimator
Wasco, OR, 09/2013 - Current
Wasco, OR, 09/2013 - Current
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Managed team of employees in Technology Service and Installation processes to comply with National Electric Code policies across company.
- Oversaw efficient teams of up to 15 employees.
- Improved operations through consistent hard work and dedication
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Used Microsoft Word and other software tools to create documents and other communications
- Worked closely with Field Technicians to maintain optimum levels of communication to effectively and efficiently complete projects
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
CC&N - Technology Service Foreman
City, STATE, 05/2007 - 09/2013
City, STATE, 05/2007 - 09/2013
- Assessed employee work and improved performance with Training and Mentoring approaches.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Managed efficient teams of up to 10 employees.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Planned and implemented solutions for technical problems such as Service and Installation of Network Infrastructure.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Managed team of employees in Service and Installation processes to comply with National Electric Code policies across company.
Time Warner Cable - Service Technician Level 2
City, STATE, 06/2001 - 05/2007
City, STATE, 06/2001 - 05/2007
- Serviced CATV equipment for expedient repair and minimal downtime.
- Evaluated systems according to predetermined checklist and noted issues.
- Documented all changes and actions in computer-based tracking system.
- Diagnosed and troubleshot problems, repairing and restoring customer's service to peak performance.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Trained customer's on machine use.
- Inspected equipment to diagnose operational issues.
- Demonstrated increased knowledge of company products and equipment.
- Assisted team members with Customer CATV equipment troubleshooting and diagnostics.
Walters Wrecking Inc. - Heavy Equipment Mechanic/Operator Technician
City, STATE, 05/1997 - 06/2001
City, STATE, 05/1997 - 06/2001
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Completed diligent equipment inspections, repairs and maintenance actions to prolong life of each piece of machinery.
- Kept machinery in proper working order by repairing and replacing malfunctioning parts.
- Maximized equipment and personnel protection by identifying and avoiding hazards such as utility lines.
- Maintained fueled and fully operational equipment to jump on project requirements and keep teams on tight schedules.
- Operated range of heavy equipment on regular basis with advanced skill.
- Used inspection, troubleshooting and repair abilities to quickly clear mechanical issues with heavy equipment.
- Resolved most mechanical issues independently and worked with supervisors and senior personnel to resolve complicated problems.
- Operated machining equipment safely with team of operators.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Determined and marked locations of underground pipes and wires to plan optimal digging locations.
- Met project demands consistently through careful and consistent operation of heavy equipment.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
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Resume Overview
School Attended
- SYSTIMAX SP3361 Installation & Maintenance
- OSHA-1910 NFPA-70E
- Hilti Firestop And Life Saftey Systems
- AWP Lift Operator Training
- OSHA Construction Safety And Health 10hr
- Muskego High School
Job Titles Held:
- Technology Service Foreman/Project Estimator
- Technology Service Foreman
- Service Technician Level 2
- Heavy Equipment Mechanic/Operator Technician
Degrees
- Certification
- Certification
- Certification
- Certification
- Certification
- High School Diploma
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