Talented Computer Technician seeking an IT position supporting end users with exceptional customer service and bilingual skills.
Web application development
Full lifecycle development
Web application implementation
Facebook and Twitter integration
Client side languages
Front-end web languages
Technical Support Executive Nov 2016 - Current Anand Systems INCTracy, California.
Oversaw implementation of application developments.
Identified and corrected performance issues.
Collected data around every transaction and turned it into tools that helped users.
Oversaw the daily performance of computer systems.
Ensured proper installation of cables, operating systems and software.
Maintained records of daily data communication transactions, problems and remedial actions taken.
Escalated unresolved issues to appropriate level.
Provided after-hours support for applications and project efforts when needed.
Implemented and administered advanced Microsoft technologies.
Ensured proper release and maintenance of all systems.
Teacher and Lab InstuctorJun 2012 - Jul 2015 Shri Swaminarayan English Medium School, Nar.Nar, Gujarat, India
Immediate after Bachelor graduation I was looking to pursuit practical exposure of what I studied, so I started working in Higher Secondary School. I worked for 3 year in two different school and gain what I was expected.
I used to taught from very basic introduction(About Software, Hardware) to Intermediate Skills(introduction to basic programming languages and OOP Concepts) In Higher Secondary Section.
High School Diploma: 2006 Shri B.R.L. High School, Nar.Nar, Gujarat, India
Bachelor of Science: Bachelor Of Computer Application 2010 Shri M.B.Patel Science College, Anand.Anand, India
Associate of Science: Post graduate of Computer Application2012 Post Graduate Department Of Computer Science of Sardar Patel UniversityVallabh Vidhyanagar
Master of Science: Master Of Science In Computer ScienceAug - 2016 Northwestern Polytechnic UniversityFremont, California, USA
Post Graduate Department Of Computer Science of Sardar Patel University
Northwestern Polytechnic University
Job Titles Held:
Technical Support Executive
Teacher and Lab Instuctor
High School Diploma : 2006 Bachelor of Science : Bachelor Of Computer Application 2010 Associate of Science : Post graduate of Computer Application 2012 Master of Science : Master Of Science In Computer Science Aug - 2016
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