Technical Support Computation It And Geophysic resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary
  • Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows. Proven to have a vast knowledge on Hardware.
  • Knowledgeable IT accurately collects, analyzes and models physical samples and digital data to meet quality assurance standards. Talented in inspecting operations, approaching problems critically and using sound judgment to break down and correct deficiencies. Solid expertise gained during 2 years of self study
  • Hardworking and driven to work quickly and effectively on projects in all types of environments.
  • Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
  • Representative of the state of Guanajuato at the Mexican National Games at Athletics by CODE on 2015 and Regionally on 2016 on 100mts and 200mts Dash
  • Customer Service Support
  • Trilingual - English, Spanish and Japanese
  • Help Desk Support
  • Interpersonal Skills
  • Friendly and Patient
  • Computer Diagnostics
  • Active Listening
  • Hardware and Software Repair
  • Organizational Skills
  • Issue and Resolution Tracking
  • Error Detection
  • Analytical and Methodical
Work History
10/2021 to 01/2022
Technical Support: Computation, IT and Geophysic CEMEX City, STATE,
  • Provided Tier 1 IT support on the Field Job
  • Used ticketing systems to manage and process support actions and requests.
  • Geophysical data collection using probes and various types of devices
  • Collaborated with colleagues in both domestic and national support facilities.
08/2019 to 07/2021
Gardener's Helper and Part Time Teacher Community Service At El Buen Pastor City, STATE,
  • Maintained gardening tools by replacing blades and fluids.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance.
  • Utilized lawn striping methods for healthy grass growing and appearance.
  • Educated employees and members of public on plant biology and health.
  • Designed programs for landscape maintenance, pest management, composting and other related topics.
  • Assisted with irrigation system maintenance and repair.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed team communications and information for meetings.
  • Taught students to identify key elements of style, intent and emotion when experiencing art.
  • Inspired students and assisted in developing creativity and self-expression through various art forms and media.
  • Developed and implemented various thematic lesson plans, utilizing age-appropriate material and focusing on relevant topics.
  • Created dynamic group projects to teach collaboration and teamwork.
  • Guided students to develop and hone creative processes and problem-solving skills.
  • Achieved student participation through relevant and real-life experiences to maintain student interest and stimulate student creativity.
  • Assisted students in finding inspiration for art and music through emotion, other media and history.
02/2016 to 07/2018
Waiter & Barista Café Chocolate City, STATE,
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Prepared a vast number of various types of drinks and shakes
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Used cash registers to cash out customers.
  • Inspected dishes and utensils for cleanliness.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
Expected in
Exchange Year: Social Schiences
Miura Gakuen High School - 3 Chome-80 Kinukasa Sakaecho, Yokosuka, Kanagawa,
  • Member of Rotary International elected as Peace Ambassador of Mexico by the District 4140 designated to the District 2080 in Japan to the Rotary Yokosuka Club on 2018-2019
  • Member of Kendo Club
  • Member of Band Club
Expected in 01/2026
Bachelor of Arts: Psychology
The University of Texas At El Paso - El Paso, TX
  • Continuing education as an International Student Freshman Year
Expected in 06/2021
High School Diploma:
INSTITUTO LASALLE - Presa De La Olla 162, Centro, 36000 Guanajuato,Gto,

  • Awarded Second Best Grades at Bachelor's of Biomedical Field at INSTITUTO LASALLE of 2021
  • Professional development completed in Security Measurements
  • Professional development completed in First Aid Course
  • Awarded with first place at athletics competitions on 100Mts and 200Mts Dash
Native or Bilingual
Native or Bilingual

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Resume Overview

School Attended

  • Miura Gakuen High School
  • The University of Texas At El Paso

Job Titles Held:

  • Technical Support: Computation, IT and Geophysic
  • Gardener's Helper and Part Time Teacher
  • Waiter & Barista


  • Exchange Year
  • Bachelor of Arts
  • High School Diploma

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