Skilled technical support specialist proficient in supporting hardware and software issues for Windows computer systems, specializing in troubleshooting Microsoft and Mac products. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Microsoft Office and Office 365 and training in virtual office phone systems and Active Directory 8x8. Fast worker able to resolve problems quickly, delivering high levels of customer satisfaction.Motivated to learn, grow and excel in technical support industry.
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