Skilled Customer Service Representative committed to addressing customer concerns with speed, accuracy and professionalism. Experienced professional with over 10 years in technical and customer support roles. Proven ability to effectively identify problems using advanced troubleshooting skills. Vast technical knowledge and exceptional telephone etiquette.
Billing, cable, cash register, client, excellent customer service, Customer Service, database, features, IBM, inventory, modem, Network Security, record keeping, retail, routing, sales, technical support, telephone, phone, television, Troubleshooting
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