Technical Support Advisor Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
  • Exceptional communication skills
  • Creative problem solver
  • MS Windows proficient
  • Strong client relations
  • Skilled in call center operations
  • Adheres to customer service procedures
  • Strong problem solving aptitude


Miami Dade College Miami, FL Expected in 2002 GED : - GPA :
Work History
Cigna - Technical Support Advisor
Chambersburg, PA, 05/2015 - 10/2015


  • Provided base level IT support to non-technical personnel within the business.
  • Resolved customer issues in a clear, courteous and straightforward manner.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Resolved problems with malfunctioning products.
Epiq Systems, Inc. - Proofreader
Richmond, VA, 2014 - 2015
  • Performed a quality check on legal’s and publications before they are due to go to print
  • Performed a thorough check on spelling and style
Enchantment Resort - Reservations Specialist
Sedona, AZ, 11/2007 - 03/2012
  • Assisted guest with making reservations
  • Attended all required in-house and grantor meetings, trainings and / or conferences
  • Gave excellent customer service and earned many awards
Lippert Components - Customer Service Representative
Shiner, TX, 05/2003 - 09/2006
  • Assisted customers with questions and answers concerning account information
  • Assisted customers with upgrading and small troubleshooting tips
  • Received and dispatched calls
Available Upon Request

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Resume Overview

School Attended
  • Miami Dade College
Job Titles Held:
  • Technical Support Advisor
  • Proofreader
  • Reservations Specialist
  • Customer Service Representative
  • GED

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