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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Profile

Tech savvy with the mindset of troubleshooting and solving problems. Always growing my knowledge by currently pursuing a bachelors in Computer Science, keeping up to date on current issues, and using third party resources to further my understanding.

Education
Associate of Applied Science: Computer Systems Networking and Telecommunications Systems and Computer Security Specialization, Expected in 2014
Houston Community College - Houston, TX
GPA:
: , Expected in
- ,
GPA: Semester Honor List
Experience
Technical Support, 11/2015 to 2016
Akzo Nobel N.V.Salem, OR,
  • Solved Intuit ProSeries technical issues.
  • Provided great customer service in a fast efficient manner to clients.
Computer Technician, 02/2015 to 10/2015
Indyne Inc.Crestview, FL,
  • Build Microsoft Authorized Refurbished machines according to requested specifications.
  • Handled multiple projects at a given time giving the company more product in less amount of time.
  • Able to troubleshoot desktops and laptops to find the correct solution.
  • Involved in many company projects which include 200+ new computer builds, 5000+ RAM sorting according to guidelines, and XXX+ refurbished desktops within a time frame of less than a week on all projects.
Data Destruction, 07/2015 to 10/2015
Bass Computers Inc.City, STATE,
  • Ensure all information stored on hard drives has been successfully wiped.
  • Send faulty hard drives to the hard drive shredding area while the successful hard drives are scanned and cleaned.
  • Involved in 1000+ hard drive project with a time frame of less than a week.
End of Life Recycling, 11/2014 to 01/2015
Bass Computers Inc.City, STATE,
  • Disassemble all hardware and recycle every part to their corresponding area.
  • Involved in projects to disassemble 10+ pallets of computers in one day. Each pallet containing about 50 computers.
Accomplishments

The National Society of Leadership and Success

Houston Community College Spring 2012 Semester Honor List

Skills

Knowledge in Computer Hardware and Software

Customer Service Oriented

Exposure to Linux, Windows Servers, and vSphere

Fluent in English and Spanish

Knowledge of Networking Concepts and IT Security

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Resume Overview

School Attended

  • Houston Community College

Job Titles Held:

  • Technical Support
  • Computer Technician
  • Data Destruction
  • End of Life Recycling

Degrees

  • Associate of Applied Science

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