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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Ingenious Technical Solutions Manager skilled at squeezing every bit of performance from available assets and budgets. Provides honed judgment on solution retention, acquisition and integration impacts. Holistic provider of technical asset frameworks proven to expand business performance and revenue generation. Clever Technical Solutions Manager talented at providing non-technical stakeholders and customers with invaluable data. Converts complex details into digestible documents and presentations. Dedicated to helping senior management make clear, correct decisions about complex issues and complicated scenarios. Experienced Sales Engineer with [Number] years of success in [Type] industry with focus in pre-sale engineering and design. Possess deep technical acumen along with excellent communication and negotiation skills to close deals and drive sales achievements. Known to support customers as technical advocate throughout entire sales process. Motivated Sales Engineer with proven track record of building and growing sales territories in competitive environments. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Offering deep technical acumen with strong communication skills to help customers understand product offerings. Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness, and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships. Entrepreneurial Sales Engineer with excellent business acumen and proven history of driving technical sales and revenue growth. Friendly and outgoing to build key relationships through communication, customer service, and negotiation skills. Successfully leads and motivates teams to execute business opportunities and close sales in fast-paced environments with tight deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven student leveraging studies in [Area of study] seeks real-world experience as [Job Title]. Offers strong interpersonal and task prioritization skills. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level [Job Title] position in [Type] environment. Ready to help team achieve company goals. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ambitious, career-focused jobseeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. Reliable Intern studying [Area of study] seeks an internship opportunity to expand skills and gain valuable real-world experience. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.

Skills
  • Lifecycle management
  • Maintenance & Repair
  • Clerical
  • Technical consulting
  • Reading comprehension
  • Supervision
  • Planning and Coordination
  • Microsoft Office
  • Responsible
  • Analytical skills
  • Cultural awareness
Work History
Technical Solutions Manager/Life Cycle Manager, 09/2012 to Current
Del Grande Dealer GroupSan Jose, CA,
  • Collaborated with Sales and Engineering to build consensus around solution planning strategies during pre/post production.
  • Worked alongside Engineering team to recognize and address technical field issues while testing/developing resolutions.
  • Contributes to sales and engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
  • Attended trade shows and seminars to promote products and network with industry contacts.
  • Recommended changes, improvements or enhancements in products to product development team based on customer feedback.
  • Gained customer acceptance by demonstrating attentiveness to issues and resolving in a timely manner.
  • Provided technical troubleshooting and problem solving for customers with OEM installed equipment or sub system issues.
  • Ability to prioritize issues and change directions at a moments notice.
  • Submitted weekly/monthly reports for customer(s) fleet reliability. Paying particular attention to upcoming issue trends.
  • Work along side vendors on failure analysis and diagnosis of issues or concerns.
  • Self managed travel schedules and time to accommodate customer issue/concerns.
  • Trained customer employees and managers on vehicle use and maintenance.
Service Technician, 06/2012 to 09/2012
Diebold CorpFort Lauderdale, FL,
  • Gained knowledge of standard equipment, including manufacturer repair guidelines.
  • Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions.
  • Performed maintenance duties and safely handled chemicals and solutions.
  • Efficiently troubleshot and repaired [Type] equipment to cut company costs and maximize productivity.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Serviced [Type] equipment for expedient repair and minimal downtime.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Trained customer employees and managers on machine use and maintenance.
  • Inspected equipment to diagnose operational issues.
Service Technician, 02/2008 to 06/2012
Diebold CorpFort Myers, FL,
  • Gained knowledge of standard equipment, including manufacturer repair guidelines.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions.
  • Performed maintenance duties and safely handled chemicals and solutions.
  • Efficiently troubleshot and repaired [Type] equipment to cut company costs and maximize productivity.
  • Serviced [Type] equipment for expedient repair and minimal downtime.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Inspected equipment to diagnose operational issues.
  • Demonstrated increased knowledge of company products and equipment.
  • Completed routine tasks such as tire rotation and balancing, oil changes and brake services.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Adhered to safety protocols and policies to reduce workplace hazards.
Service Technician , 02/2006 to 02/2008
Peterbilt Rush Truck CenterCity, STATE,
  • Conducted Pre-Delivery/Pre-Owned inspections.
  • Performed preventative maintenance intervals per OEM specifications.
  • Diagnose and R&R standard clutches, air operated brake components, and all steering components.
  • Install suspension components such as air bellows, shocks, and leaf springs.
  • Rebuilt engine fan clutches and fifth wheel components.
  • Install customer pay features to all and any truck type.
Education
Diesel Technology: Automotive/Diesel Technology, Expected in 08/2006
Lincoln Technical Institute - Grand Prairie, TX,
GPA:
High School Diploma: , Expected in 05/2005
Crandall High School - Crandall, TX
GPA:
Certifications
  • Licensed Universal HVAC 608 & 609 Certified
  • Class B CDL License w/Passenger Endorsement
  • Cummins Training -
  • [Area of certification], [Company Name] - [Timeframe]

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Resume Overview

School Attended

  • Lincoln Technical Institute
  • Crandall High School

Job Titles Held:

  • Technical Solutions Manager/Life Cycle Manager
  • Service Technician
  • Service Technician
  • Service Technician

Degrees

  • Diesel Technology
  • High School Diploma

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