Technical Project Manager resume example with 11 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Experienced Technical Project Manager with over 20 years of experience in IT Industry. Excellent problem solver, skilled in the management of highly visible, critical projects. Utilizes Agile methods that can cross multiple business domain to plan, organize, lead and motivate agile project teams to exceed expectations of performance and delivery. Prepare to play a range of roles and provide customer focused attention to all business needs and operations.

  • Excellent time management, prioritization, and organizational skills
  • Demonstrated ability to lead others
  • Successful track record in coordinating work of Onshore and Offshore teams to develop new products
  • Practicing SAFe, Lean, and Agile Methodologies
  • Excellent verbal and written communication
  • Motivational Leadership
  • Team Building
  • Delegation and Work Assignment
  • Managing relationships with stakeholders
  • Software applications and Architecture
  • Software Development Lifecycle
  • Agile project management
  • Certified SAFe® 5 Agilist
  • Project Management Professional (PMP)
  • PMI Agile Certified Practitioner (PMI-ACP)
  • Lean Six Sigma White Belt Certification
  • Google Cloud Certified Professional Cloud Architect
  • The Open Group Certified: TOGAF® 9 Certified
  • MCPD: Web Developer 4
Work History
01/2019 to Current
Technical Project Manager Ntt Data Corporation New York City, NY,
  • Achieved 80% of iteration commitment accuracy by Promoting empowerment of the team, ensure that each team member is fully engaged in the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encouraging a sustainable pace with high-levels of quality for the team.
  • Managed 2 teams ranging in total from 8 to 12 people of software engineers, QA testers, UI/UX designers, and third-level support.
  • Designed, Architected, and Developed in-house Schwab Performance testing solution for cloud-based application which serves more than 10 million customer accounts and millions of transactions/seconds.
  • Decreased Aerospike database provisioning lead time and risk by a factor of five by designing value add software tool which is consumed by more than 10 teams within Schwab.
  • Assisting in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work, and mentoring and developing team members.
  • Conducted technical interviews and improved interview process by designing GitHub-based hands-on coding exercises for candidates.
  • Facilitating Estimation & Planning, Monitoring & Control, Status Reporting, Capacity Planning, Operational Support Planning.
  • Created and coordinated processes to enforce deliverable quality: code reviews, audits, architecture reviews, source control, deployments, and environments.
  • Reporting status of ongoing projects to the Executive Committee as well as building healthy relations with customers.
  • Planning and implementing Business Continuity Management Procedures and driving Process Implementation and Improvement.
  • Participated in daily standup, backlog refinement, project planning, Quarterly PI planning, retrospective, and other scrum ceremonies with clients and business stakeholders to discuss project direction and milestone achievement.
  • Defined project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; corrected deviations from plans, and perform delivery planning for assigned projects.
  • Participated in all phases of the system development life cycle from requirements analysis through system implementation.
  • Monitored and tested Cloud-based application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
  • Reviewed code to check compliance with company coding guidelines using SonarQube and Veracode.
  • Trained engineers in various tools and technologies like C#, PCF, MongoDB, Aerospike, Agile Scrum, and Kanban Coaching, Delivering Values through CE/CI/CD, GitHub Source Control, Confluence, JIRA, etc and design strategies for optimal product development.
03/2014 to 01/2019
Technical Architect Accenture Andover, MA,
  • Design, development, Code review, analysis, Integration Testing, and unit and integration testing.
  • Developed and re-architect application as n-tier architecture with extensive use of Object-Oriented Programming Techniques.
  • Code review, of modules and documents developed and tested by team to conform with standards and functionality.
  • Working with the team to resolve SonarQube and Veracode issues.
  • Designing and development of job orchestration using Control-M
    Configuring and designing of Splunk Dashboard to monitor Prod and Non-Prod applications.
  • Configure and designing App Dynamics Dashboard for profiling applications in Production and Pre Prod.
  • Test Case, Scenario, and Variable Analysis Reviews.
  • Visual Studio Profiling and troubleshooting application performance.
  • Actively involved in Coding, Problem Tracking, Testing, and Customer Interaction.
    Backend code development using Microsoft ASP.NET, Web API, TPL Data Flow, PCF, Mongo DB Database, etc.
  • Involved in Sprint backlog grooming, sprint planning, daily scrum, product demo, retrospective meetings, governance reviews for design.
  • Helping PO and TL to prioritize requirements for current iterations and PI planning and creating user stories.
  • Involved in Quarterly PI Planning to prioritize Epics in coordination with different teams.
  • Designing, Developing and maintaining in-house tools for performance testing.
12/2008 to 09/2010
Technical Lead Cargill, Inc. Ord, NE,
  • Participated in key projects done for CHMACK and established initial Architecture Design.
  • Developed solution using SOA, MVVM, WSSF, Silverlight, and other Microsoft technologies.
  • Fixed Major Performance issue using Pre Compiled Queries using LINQ and Pre Compiling Schemas of Entity Framework.
  • Established Core coding standards using Re-Sharper, Unit testing framework, and Documentation framework using Sandcastle
  • Led DevOps teams during continuous integration / continuous delivery (CI/CD) processes.
  • Investigated and addressed system issues to enhance usability and improve functionality.
  • Mentored junior team members, providing educational expertise on technical concepts and Silverlight 3.0, ASP.NET, C#.Net, SQL Server 2005/2008, WCF, WSSF, SSRS, WWF.
  • Collaborated with project managers to select ambitiously, but realistic coding milestones on pre-release software project development.
  • Translated verbal customer requirements into written use cases and testable development stories.
  • Pioneered new methods of code review to incorporate a wider range of voices, enhancing final products with ideas otherwise overlooked.
01/2007 to 12/2008
Project Lead Integrated Electrical Services, Inc. North Tustin, CA,
  • Traveled to the United Kingdom for 16 months for requirement gathering, initial architecture design, architecture design, and documentation using UML
  • Worked with Major Clients of Genisys like BNP Paribas – Atisreal, Carlson Marketing, and FastTrack Software
  • Implemented cross-domain Transaction and Merge replication using SQL Server 2005
  • Implemented database table encryption and SAML Security for Major clients like AMEX, MBNA, and Lloyds TSB Banks.
  • Met with manager weekly to provide detailed project reports and milestone updates.
  • Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
  • Planned, executed, and promoted a total of 3 projects in 2.
04/2004 to 07/2006
Senior Software Engineer Abbott Laboratories Fayetteville, AR,
  • Coding, Unit and Functional Testing Writing Stored Procedures
  • Prepared Low level and High-level design using UML
  • Created Service Wrappers for third-party Services using Factory Patterns and other design patterns.
  • Architecture Designing of Data Access Layers using Entity Framework
  • Fixed Performance issue using Pre Compiled Queries using LINQ and Pre Compiling Schemas of Entity Framework.
  • Used Sand Castle for generating Documentation from Source Code.
  • Database Design and writing SQL Stored Procedures, Triggers, Functions, Indexes using SQL Server 2005
  • Used Visual Studio Unit test for Unit Testing Service and Client codes.
  • Creating repositories layer classes and functions
  • Creating POC for new and technically challenging requirements.
  • Using TFS as Source control, Referencing Tasks, defects, etc.
  • Document/Code/Functionality Review/ preparing process related documents.
10/2001 to 04/2004
Founder Dayal Software Solutions City, STATE,
  • Built the organization from the ground up, defining business and go-to-market strategies and managing daily operations.
  • Managed the company's product release plan, testing technical solutions through prototypes and MVPs.
  • Negotiated terms of business acquisitions to increase business base, solidify market presence, and diversify offerings.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Coordinated and implemented effective training for over 10 Software and Marketing professionals to improve operational processes.
  • Being a startup and small business we managed all aspects of operations, development, and marketing division, including production, circulation, marketing, advertising, and new product development.
  • Interviewed, supervised, and motivated 50 staff members to achieve optimal productivity.
  • Developed and supported products for government and leading hospitals in Bangalore
Expected in 08/2012
Master of Computers Applications: Computer Science And Programming
Sikkim Manipal University - Bangalore, Karnataka,
Expected in 04/2001
Bachelor of Science: Computer Science And Programming
Bangalore University - Bangalore, Karnataka,
  • Won Individual Summit award for year 2010, 2011, 2014, 2015, 2019, 2020 for exceptional performance.
  • Won 2.8$ million project for Mphasis Corp in year 2015.
  • Involved in some of the most time critical and very high visibility applications of Charles Schwab.
  • Helped VALIC to retain his key Client by providing Design and revamping their Accounts and Dashboard pages to new look and feel just in 3 weeks. This saved VALIC a loss of 8 million USD per annum.

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Resume Overview

School Attended

  • Sikkim Manipal University
  • Bangalore University

Job Titles Held:

  • Technical Project Manager
  • Technical Architect
  • Technical Lead
  • Project Lead
  • Senior Software Engineer
  • Founder


  • Master of Computers Applications
  • Bachelor of Science

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