Talented Sr. Data Configuration Analyst and team leader offering 3.5 years of success in Point of Sale System environments. Strategic thinker with MICROS and Microsoft Dynamics AX proficiency. Offers proven ability to build effective teams and committed to identifying and leveraging opportunities for growth.
Skills
Point of Sale (POS) system operations
Configuration management
Data quality
Time Management
Organization
Microsoft Dynamics AX (MAX)
MICROS
FACS (Food Cost System)
GRITS (Food Cost System)
Excellent Written and Verbal communication skills
People Pleasing Attitude
Guest Service Oriented
Quick Learner
Complete tasks accurately and effeciently
Adaptive
Experience
Sr. Data Configuration Analyst, 08/2017 - Current Jack Morton Worldwide – Chicago, IL,
Created and distributed data in both POS systems - MICROS and Microdynamics AX (MAX)Formulated, defined and documented system specifications.
Completed quality assurance reviews to assess accuracy of data and validate results.
Tested validity, accuracy and consistency of new and existing intelligence data.
Coordinated strategic flow of business intelligence data to users.
Verified and updated account information in company computer system.
Identified business requirements and devised implementation strategies to solve business problems.
Defined naming standards for data warehouse to maintain consistent operations.
Provided support to all departments regarding system related setup and data.
Operations Coordinator, 08/2016 - 08/2017 Vice – Vienna, VA,
Conferred with superior managers each day to assess needs and optimize activities.
Cultivated partnerships with business leaders to coordinate and plan strategic solutions in sales and service initiatives.
Provided administrative support to management through meetings by preparing agendas, maintaining invitations and distribution of notes.
Supported Restaurant and Retail Regional Vice Presidents in their daily tasks by providing reports, answering questions
Support Restaurant and Retail District Managers in their daily tasks by providing reports, and answering questions.
Supported the field by answering questions through phone calls and emails
Organized and ran the monthly reports meeting per each Region
Supported RVPs and DMs in their expense reports
Test Kitchen Assistant, 11/2015 - 08/2016 Cracker Barrel – City, STATE,
Maintained cleanliness and organization of kitchen stations and storage areas.
Removed trash and dropped food items regularly to keep workspaces neat and clean.
Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Supported chefs in managing food preparation to achieve precise plating and presentation.
Kept all utensils, dishes and glasses clean and ready for guest use.
Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
Protected food from spoilage by storing according to safety procedures.
Cross-trained in Culinary Assistant and Culinary Technician positions to support team and help meet all guest needs.
Re-stocked, organized and arranged service and food stations.
Attended ideation sessions with the team to brainstorm new recipe ideas
Created and presented new recipe ideas
Server, Server Assistant, Grill Cook, 07/2009 - 11/2015 Cracker Barrel – City, STATE,
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Managed closing duties, including restocking items and proper equipment shutdown.
Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and menu offerings such as entrees and desserts.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Prepared salads and soups to support kitchen staff in peak hours.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Assisted in preparation of menu items such as steaks, burgers and sandwiches.
Cooked all food to order ensuring adherence to company quality standards.
Cleaned grills and other kitchen tools and areas.
Operated fryers and grills according to instructions to maintain safety and food quality.
Monitored kitchen productivity and assessed overall efficiency.
Supported other kitchen team members when needed.
Maintained cleanliness and organization of all line workstations.
Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
Education and Training
High School Diploma: , Expected in 06/2009 - Lebanon High School - Lebanon, TN, GPA:
: , Expected in - Tennessee Technological University - Cookeville, TN, GPA:
Additional Information
Membership & Events Committee Chair of the Cracker Barrel Military Veterans Employee Resource Group
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