Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
v
7+
years of experience as a Software Developer with 5 years of Salesforce.com CRM
design, development and 2 years of web application development.
v
Strong
Salesforce CRM - Sales/Marketing/Service cloud and Force.com platform
Communities, Sites experience in designing, solutioning and development.
v
Proficient
with Salesforce customizations using Apex Classes (Custom, Extension, List
controllers), Triggers, Visualforce pages, Components and processing large data
using Apex Batch classes.
v
Strong
front-end development experience using Visualforce pages, components, Html, CSS
and front-end validation using Java script, jQuery and CSS for rich look and
feel.
v
Experience
with Force.com Query language using SOQL, SOSL and DML using Database methods
and handling transaction expectations.
v
Profound
experience in integrating salesforce with Web/ERP/SAP systems by developing
custom Apex RESTful web service classes and outbound calls to external system
using native salesforce Http classes and methods.
v
Good
Salesforce1 Lightning experience and built Lightning application using
Lightning Components, Controllers and Lightning styles.
v
Experience using Aura Framework for developing
UI using Aura tags in Lightning components and rollout to Lightning experience.
v
Experience
in design and developing test framework for unit testing of Apex Classes,
Triggers, Batch and Schedule classes in the organization.
v
Experience
with Eclipse, Developer Console sublime IDE's for development and workbench,
Soap UI for testing web services.
v
Strong
administration experience in designing data Security using Sharing Model (OWD, sharing
rules), Role Hierarchy, Permission sets, permission configuration Profiles and
third-party apex change products.
v
Experience
in designing Custom Relationships, Validation rules, Page layouts, Workflow,
Approval process.
v
Experience
with CRM Sales processes, Forecasting, Campaign management, Opportunity
Management and Case management.
v
Experience
in customizing standard objects like Accounts, Contacts, Opportunities,
Campaigns, Cases, Leads, Content, Knowledge and Articles.
v
Hands
on experience with Salesforce Lightning Process Builder and associated new
actions of invoking apex classes, Lightning App builder.
v
Strong
Service cloud experience in configuring Email-to-Case, Assignment, Escalation
rules, Service console and Genesys CTI integration.
v
Good
at configuring MyDomain and SSO (Single sign-On) in salesforce instances.
v
Strong
reporting experience with salesforce Reports, Dashboards, Snapshots and 3rd
party reporting tools like Tableau and Qlikview.
v
Worked
with Git repository and Jenkins for building applications also experience with
Force.com Migration tool (Ant), Change Sets for deployments.
v
Strong
UI experience using Web Technologies like HTML, CSS, JavaScript, jQuery and
Angular JS.
v
Good
with Java, J2EE Object oriented programming technologies and concepts and
implemented in salesforce.
v
Proficient
with Oracle, MySQL databases and SQL, PL/SQL programming and used in data migrations.
v
Good
Knowledge with SDLC methodologies like Agile, Waterfall Model implemented in
requirement analysis, functional design, implementation and development of
projects.
v
Ability
to work as a Part of a team, Quick learner and has good communication skills.
Skills
Strong Salesforce CRM - Sales/Marketing/Service cloud and Force.com platform Communities, Sites experience in designing, solutioning and development.
Proficient with Salesforce customizations using Apex Classes (Custom, Extension, List controllers), Triggers, Visualforce pages, Components and processing large data using Apex Batch classes.
Strong front-end development experience using Visualforce pages, components, Html, CSS and front-end validation using Java script, jQuery and CSS for rich look and feel.
Experience with Force.com Query language using SOQL, SOSL and DML using Database methods and handling transaction expectations.
Profound experience in integrating salesforce with Web/ERP/SAP systems by developing custom Apex RESTful web service classes and outbound calls to external s
ystem using native salesforce Http classes and methods. Salesforce Technologies : Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects. Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform, Visual Workflows.Languages : Apex, Java, C++, ASP.Net, VB.Net, C#, Python.Scripting Languages : HTML, XHTML, PHP, JavaScript, XML, JSP, CSS. MySQL, SQL Server, Oracle 10g /11g, and PL/SQL.Platforms : Windows, MAC, Linux.IDE : NetBeans, Eclipse, Visual Studio.Software : Microsoft Office7, Microsoft Visio, Open Office.[Programming language] specialistAdvanced knowledge of RubyPerformance and scalability optimizationAdvanced knowledge of PHPE-commerce backgroundAdvanced problem solving skillsData managementTroubleshooting and debuggingAdvanced knowledge of C and C++InnovativeAPI design knowledgeVBScript.Net developmentSecurity expertFlash and ActionScriptShell scriptingExceptional time management
Work History
Sr. Salesforce Developer, 2016 to Current Deloitte – Arlington, , ·
Performed analysis, design, solutioning and
development of user functional requirements and prepared technical design
document.
·
Written SOQL, SOSL queries which are required in
the Apex Classes, Triggers, Batch and Schedule classes.
·
Designed and developed Apex Classes, Utility
framework classes, Apex Triggers and Visualforce pages, Components in the
application.
·
Written Apex Batch, Schedule class to handle
bulk logic on Account Teams, Chatter Message archieval.
·
Worked on salesforce1 custom mobile app
development for displaying customers account summary.
·
Used components PageBlock, PageBlockTable,
PageMessages, ActionRegion, OutputPanel, CommandButton, ActionSupport and
ActionFunction in the Visualforce page.
·
Enhanced UI using CSS, HTML, Visualforce
components and used JavaScript, jQuery for front-end validation and control
page level sections based on the user input.
·
Designed and performed rollout from Salesforce
classic to Lightning, developed Lightning components using Aura framework,
Lightning app builder and Lightning Design System for styling.
·
Developed Apex Restful web service classes for
Java, Workday applications to access various sObjects customized data.
·
Implemented Custom Settings to store Trigger
Activation/Deactivation data and store LastRuntime Datetime of the queries used
in Apex Batch class.
·
Written code not to hit Governor Limits and
implemented salesforce best practices in writing Apex Classes and Triggers.
·
Prepared various test cases to test the
functionality of the code in accordance to the governor’s limits and achieved
90% code coverage on an average always.
·
Configured Cases object for varies business users
which includes Email-to-Case, Assignment Rules, Escalation Rules with email
alerts, Auto-Response rules and Support Process.
·
Designed and configured – Custom Tabs, Objects,
Record Types, Picklists, Dependent Picklists, validation rules.
·
Performed administration tasks: Creating Users,
Roles, Profiles, Permission Sets, Sharing Rules, Certificate and Key
Management.
·
Configured Connected App for OAuth based
Authentication of salesforce for external applications.
·
Created Email communication templates which are
used in Email Alerts in Workflow and Approval process.
·
Created Workflow Rules, Approval Process,
Process Flows and related actions Tasks, Email Alerts, Field updates and
Outbound messages to automate the business process.
·
Implemented Single Sign-On (SSO) in multiple
Salesforce instances using SAML 2.0.
·
Created various Reports (summary reports, matrix
reports, pie charts, dashboards) and setup report folders to authenticate users
based on their profiles (permissions).
·
Involved in Data Mapping and Data Migration from
varies database to Salesforce Objects and fields using Informatica On-Demand.
·
Deployed the changes from Sandbox to Production
using Change Sets, Ant Migration tool/Script, and Eclipse Force.com IDE tools.
·
Worked on troubleshooting production issues and
fixed the issues within the time frame and moved to production.
Environment: Saleforce.com CRM, Apex Classes,
Visualforce Pages, Custom Component, Custom Objects,
Tabs, Page Layouts, Web Services, WSDL, SOAP, REST, Communities, Reports, Dashboards, Sandbox,
Eclipse IDE Plug-in, Informatica, Apex Data Loader, Informatica, Git,
CastIron.
Involved in functional requirements sessions in order to implementation functional requirements in salesforce and provided solutions to the requirements.
Worked with Apex Classes, Controllers - Custom, Extension, ListControllers, Apex Triggers, Batch classes to meet business requirements.
Worked with SOQL relationship queries to give optimal performance in the Apex Classes and Triggers.
Created rich UI using HTML5, CSS, JavaScript and Ajax AngularJS in the Visualforce pages.
Integrated with external system by making Callouts from Salesforce using Apex web services (Http classes) for getting data and updating in salesforce.
Written apex REST web services for accessing CRM data and showing in external web application for internal users.
Worked on salesforce community cloud to provide access to employees, customers and partners to salesforce data.
Created Force.com Sites for external users and configured public access to accommodate data access in Visualforce pages.
Created Visualforce pages with custom CSS and used in salesforce communities for customers and partners.
Developed apex test utility classes, test methods and achieved 90% of code coverage across the organization by reducting test methods.
Worked on setting up Org Role hierarchy, Profiles, Field permissions, Sharing rules, Custom setting and Custom labels.
Worked on various salesforce CRM objects Accounts, Contacts, Leads, Opportunities, Quotes, Forecasts, Cases, Solutions, Knowledge and Articles.
Organized Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to- Lead and Auto-Response rules.
Worked on Service cloud, Sales Cloud, supported cases, developed workflows and triggers for automated case resolutions.
Organized Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules.
Worked on automating complex business processes using workflows, approval process, dynamic approval process, validation rules and sharing rules.
Performed configuration activities like creating/modifing Page Layouts, Record Types, Quick Actions, Rollup summary fields, Tabs and Apps.
Built custom reports, dashboards for users and scheduled to run at scheduled intervals.
Worked with Dell Boomi, Data Loader and CLI to load data into salesforce from legacy systems.
Used Git as repository for managing code respositories.
Worked with force.com migration tool for deploying components across sandbox and production orgs.
Sr. Saleforce Developer, 09/2012 to 01/2014 Kaiser Permanente – City, STATE,
Participated in business requirement, brain stroming meetings with business users and prepared technical design document.
Written various SOQL, SOSL queries in Apex triggers, classes using query language and wrote DML statements to update data in Force.com platform database.
Developed complex logic in Batch and Schedule classes to execute large data in batches by invoking from schedule class.
Designed, developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
Developed Visualforce pages, Components for the user requirements and overcome view state issues but using transient variables which are part of rendering response.
Created Email templates and used in Marketo tool for email marketing, Lead and Opportunity Management.
Used Marketo for Automation marketing of products and get immediate response for leads.
Implemented Customer Portal and rolled up customer portal of the users.
Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Cases, Solutions, Forecasts, Reports, and Dashboards.
Implemented the Object Model Custom/Standard Objects, Record Types, Relationships (Many-to-Many using Junction Objects), Formula Fields, Rollup Summary Fields, Profiles, Roles, Users, Security (Sharing Rules, Organization Wide Defaults), Page Layouts, Custom Tabs and Reports.
Created and maintained Users, Roles, Profiles, Public Groups, Queues, Outlook Connector and salesforce Offline.
Implemented data security by configuring OWD and by creating criteria & owner based sharing rules on different objects.
Created Reports and Dashboards with the help of salesforce to track Opportunity pipeline/Stages for Management visibility.
Involved in data analysis and import of data into SFDC using Apex Data Loader through CSV files.
Implemented Apex Data loader, Command Line Interface to automate the data loading process for the sandbox refresh activity and regular data update jobs.
Configured Single Sign-on for increasing security, reduced helpdesk requests for password reset and login issues.
Sr. Saleforce Developer, 2011 to 08/2012 Home Depot – City, STATE,
Worked with business analyst for preparing technical document based on the user requirements.
Developed various Apex Triggers, Controllers, Visualforce pages to include customizations requested by business.
Developed Apex Batch, Schedule classes to process bulk data updates at scheduled intervals.
Written apex soap web service classes to access salesforce data for .net web application.
Implemented the requirements on Salesforce.com platform using Eclipse Force.com IDE Plug-in.
Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.
Worked on Case Management and automated using Queues, Assignment Rules, Auto Response Rules and Escalation Rules.
Created Customer Channels like Web to case, Email to Case and even done with the advance channels like call center and live agent and Communities.
Created Approval Process, workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
Resolved issues with Call Centers users, usage of CTI adapters and Mobile applications.
Performed salesforce configuration of Users, Roles, Profiles, Permission Set, Public Groups and Queues.
Implemented Workflow rules, Approval process and its associated actions like Creating Task, Email Alert and Field updates.
Developed complex validation rules, Formula fields and established many-to-many relationships using junction objects.
Used Data Loader to bulk load data into Salesforce.com from other databases and CSV files.
Deployed application from Sandbox to different other Sandbox as well as into Production environments using Change Set, Eclipse and Force.com Migration tool.
Experience in working with Agile software development lifecycle.
Java/J2EE Developer, 2010 to 11/2011 Client 5 – City, STATE, India
Involved in Requirements gathering, analysis and design and documentation as the application was started from scratch.
Developed Façade classes to encapsulate the business logic and hide the implementation details of the data access classes and EJBs.
Involved in designing, developing and testing of J2EE components like Java Beans, Java, XML, Collection Framework, JSP, Servlets, JMS, JDBC, and JNDI and deployments in WebLogic Server.
Effectively developed Action classes, Action forms, JSP and other configuration files like struts-config.xml, web.xml.
Integrated Spring framework with Hibernate that is used for Database operations.
Involved in loading and storing objects using Hibernate.
Used Eclipse as Java IDE tool for creating various J2EE artifacts like Servlets, JSP's and XML.
Created RESTful WebServices for external clients and resellers by reusing existing components.
Developed User Interface having animations and effects using JSP, JavaScript and HTML.
Involved in Java multithreading to cascade multiple changes on multiple records in only one transaction and developed a batch process framework.
Designed, developed and maintained the data layer using Hibernate and performed configuration of Struts Application Framework.
Implemented Hibernate in the data access object layer to access and update information in the Oracle Database.
Used SoapUI for the functional testing and inspection and invocation of Spring based WebServices.
Responsible for Developing Junit Test Case to Unit Test the Services outside the server.
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