Sr Salesforce.com Configurator/Release Manager Resume Example
As a bright ambitious person, I enjoy working in a fast paced, highly motivating position where I can assist others while challenging and expanding my knowledge and understanding of the task at hand. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience. As a team player I am able to integrate and adapt effectively to people, situations and work environment.
Results-driven, certified, Salesforce.com professional with experience in all aspects of Salesforce.com and specializing in administration, configuration and release management.
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- Sr Salesforce.com Configurator responsible for multiple configuration projects, including projects that required minor development work with Visual Force Pages and Apex Code.
- Release Manager responsible for all Salesforce.com monthly releases to multiple Salesforce.com instances. This also included moving code and configuration between development and QA/Testing sandboxes during the development/configuration/testing stages prior to moving to Production.
- Backup Salesforce.com System Administrator responsible for all User Maintenance, Environment Security Management, Weekly Backups, Sales User Support and various other Administrator duties.
- Business Analyst responsible for working with business partners to gather requirements and provide a working solution.
- Data Migration Analyst responsible for managing data migration for acquisitions/mergers to include, but not limited to, working with the acquisition/merger representatives to create data maps, extracting the data from the legacy system, migrating it into the new system and performing checks to ensure data migrated successfully.
- Sr Salesforce.com Configurator responsible for multiple configuration projects, including projects that required minor development work with Visual Force Pages and Apex Code.
- Backup Salesforce.com System Administrator responsible for all User Maintenance, Environment Security Management, Weekly Backups, Sales User Support and various other Administrator duties.
- Data Migration Analyst responsible for managing data migration for acquisitions/mergers to include, but not limited to, working with the acquisition/merger representatives to create data maps, extracting the data from the legacy system, migrating it into the new system and performing checks to ensure data migrated successfully.
- IT Business Partner responsible for working with the various businesses to gather requirements and provide a working solution in Salesforce.com, whether it consist of in-house configuration or working with an external 3rd party vendor.
- Lead Salesforce.com System Administrator responsible for all User Maintenance, Security Management, Sales User Support and Training and various other Administrator duties.
- Salesforce.com Configurator responsible for all configuration projects.
- Customer Service Delivery Manager responsible for managing Dell support technicians to ensure that our SLA's were met. Also responsible for providing hands-on technical support for Executives.
- Project Manager responsible for managing IT infrastructure installation projects for various nursing homes and hospitals across the nation.
- Managed a group of 15 installation technicians sourced through various 3rd party vendors.
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Resume Overview
Job Titles Held:
- Sr Salesforce.com Configurator/Release Manager
- Sr Salesforce.com Configurator/Consultant for Optum
- IT Business Partner/Lead Salesforce.com Admin/Customer Service Delivery Manager
- Platform Installation Project Manager
Degrees
- Salesforce.com Certified Administrator : Salesforce.com Administration
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