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Sr Salesforce.com Configurator/Release Manager Resume Example

Resume Score: 80%

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SR SALESFORCE.COM CONFIGURATOR/RELEASE MANAGER
Objective

As a bright ambitious person, I enjoy working in a fast paced, highly motivating position where I can assist others while challenging and expanding my knowledge and understanding of the task at hand. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience. As a team player I am able to integrate and adapt effectively to people, situations and work environment.

Career Overview

Results-driven, certified, Salesforce.com professional with experience in all aspects of Salesforce.com and specializing in administration, configuration and release management.

Qualifications
  • Salesforce.com Certified Administrator
  • Release Management using Eclipse/Subclipse
  • Demand Tools
  • Apex Data Loader
  • Project management
  • Excellent problem solving skills
  • Agile Methodolgy
  • Scrum Master
  • Business Analyst
Work Experience
OptumGolden Valley, MNSr Salesforce.com Configurator/Release Manager06/2011 to 09/2013
  • Sr Salesforce.com Configurator responsible for multiple configuration projects, including projects that required minor development work with Visual Force Pages and Apex Code.
  • Release Manager responsible for all Salesforce.com monthly releases to multiple Salesforce.com instances. This also included moving code and configuration between development and QA/Testing sandboxes during the development/configuration/testing stages prior to moving to Production.
  • Backup Salesforce.com System Administrator responsible for all User Maintenance, Environment Security Management, Weekly Backups, Sales User Support and various other Administrator duties.
  • Business Analyst responsible for working with business partners to gather requirements and provide a working solution.
  • Data Migration Analyst responsible for managing data migration for acquisitions/mergers to include, but not limited to, working with the acquisition/merger representatives to create data maps, extracting the data from the legacy system, migrating it into the new system and performing checks to ensure data migrated successfully.
Sapphire TechnologiesMinneapolis, MNSr Salesforce.com Configurator/Consultant for Optum11/2010 to 06/2011
  • Sr Salesforce.com Configurator responsible for multiple configuration projects, including projects that required minor development work with Visual Force Pages and Apex Code.
  • Backup Salesforce.com System Administrator responsible for all User Maintenance, Environment Security Management, Weekly Backups, Sales User Support and various other Administrator duties.
  • Data Migration Analyst responsible for managing data migration for acquisitions/mergers to include, but not limited to, working with the acquisition/merger representatives to create data maps, extracting the data from the legacy system, migrating it into the new system and performing checks to ensure data migrated successfully.
HoneywellLouisville, KYIT Business Partner/Lead Salesforce.com Admin/Customer Service Delivery Manager05/2009 to 11/2010
  • IT Business Partner responsible for working with the various businesses to gather requirements and provide a working solution in Salesforce.com, whether it consist of in-house configuration or working with an external 3rd party vendor.
  • Lead Salesforce.com System Administrator responsible for all User Maintenance, Security Management, Sales User Support and Training and various other Administrator duties.
  • Salesforce.com Configurator responsible for all configuration projects.
  • Customer Service Delivery Manager responsible for managing Dell support technicians to ensure that our SLA's were met. Also responsible for providing hands-on technical support for Executives.
Kindred HealthcareLouisville, KYPlatform Installation Project Manager06/2005 to 06/2008
  • Project Manager responsible for managing IT infrastructure installation projects for various nursing homes and hospitals across the nation.
  • Managed a group of 15 installation technicianssourced through various 3rd party vendors.
Professional Courses and Certifications
Salesforce.com Certified Administrator:Salesforce.com Administration
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Optum
  • Sapphire Technologies
  • Honeywell
  • Kindred Healthcare

Job Titles Held:

  • Sr Salesforce.com Configurator/Release Manager
  • Sr Salesforce.com Configurator/Consultant for Optum
  • IT Business Partner/Lead Salesforce.com Admin/Customer Service Delivery Manager
  • Platform Installation Project Manager

Degrees

  • Salesforce.com Certified Administrator : Salesforce.com Administration

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