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Sr Salesforce.com Configurator/Release Manager Resume Example

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SR SALESFORCE.COM CONFIGURATOR/RELEASE MANAGER
Objective

As a bright ambitious person, I enjoy working in a fast paced, highly motivating position where I can assist others while challenging and expanding my knowledge and understanding of the task at hand. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience. As a team player I am able to integrate and adapt effectively to people, situations and work environment.

Career Overview

Results-driven, certified, Salesforce.com professional with experience in all aspects of Salesforce.com and specializing in administration, configuration and release management.

Qualifications
  • Salesforce.com Certified Administrator
  • Release Management using Eclipse/Subclipse
  • Demand Tools
  • Apex Data Loader
  • Project management
  • Excellent problem solving skills
  • Agile Methodolgy
  • Scrum Master
  • Business Analyst
Work Experience
OptumCity , STATESr Salesforce.com Configurator/Release Manager06/2011 to 09/2013
  • Sr Salesforce.com Configurator responsible for multiple configuration projects, including projects that required minor development work with Visual Force Pages and Apex Code.
  • Release Manager responsible for all Salesforce.com monthly releases to multiple Salesforce.com instances. This also included moving code and configuration between development and QA/Testing sandboxes during the development/configuration/testing stages prior to moving to Production.
  • Backup Salesforce.com System Administrator responsible for all User Maintenance, Environment Security Management, Weekly Backups, Sales User Support and various other Administrator duties.
  • Business Analyst responsible for working with business partners to gather requirements and provide a working solution.
  • Data Migration Analyst responsible for managing data migration for acquisitions/mergers to include, but not limited to, working with the acquisition/merger representatives to create data maps, extracting the data from the legacy system, migrating it into the new system and performing checks to ensure data migrated successfully.
Sapphire TechnologiesCity , STATESr Salesforce.com Configurator/Consultant for Optum11/2010 to 06/2011
  • Sr Salesforce.com Configurator responsible for multiple configuration projects, including projects that required minor development work with Visual Force Pages and Apex Code.
  • Backup Salesforce.com System Administrator responsible for all User Maintenance, Environment Security Management, Weekly Backups, Sales User Support and various other Administrator duties.
  • Data Migration Analyst responsible for managing data migration for acquisitions/mergers to include, but not limited to, working with the acquisition/merger representatives to create data maps, extracting the data from the legacy system, migrating it into the new system and performing checks to ensure data migrated successfully.
HoneywellCity , STATEIT Business Partner/Lead Salesforce.com Admin/Customer Service Delivery Manager05/2009 to 11/2010
  • IT Business Partner responsible for working with the various businesses to gather requirements and provide a working solution in Salesforce.com, whether it consist of in-house configuration or working with an external 3rd party vendor.
  • Lead Salesforce.com System Administrator responsible for all User Maintenance, Security Management, Sales User Support and Training and various other Administrator duties.
  • Salesforce.com Configurator responsible for all configuration projects.
  • Customer Service Delivery Manager responsible for managing Dell support technicians to ensure that our SLA's were met. Also responsible for providing hands-on technical support for Executives.
Kindred HealthcareCity , STATEPlatform Installation Project Manager06/2005 to 06/2008
  • Project Manager responsible for managing IT infrastructure installation projects for various nursing homes and hospitals across the nation.
  • Managed a group of 15 installation technicians sourced through various 3rd party vendors.
Professional Courses and Certifications
Salesforce.com Certified Administrator:Salesforce.com Administration
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

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78Average
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Resume Overview

Job Titles Held:

  • Sr Salesforce.com Configurator/Release Manager
  • Sr Salesforce.com Configurator/Consultant for Optum
  • IT Business Partner/Lead Salesforce.com Admin/Customer Service Delivery Manager
  • Platform Installation Project Manager

Degrees

  • Salesforce.com Certified Administrator : Salesforce.com Administration

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