Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Seasoned Analyst with excellent planning and problem solving abilities. Offering over 20 years of experience and a willingness to take on any challenge. Organized, driven and adaptable professional with successful history managing high workloads in fast-paced environments.

Skills
  • Microsoft Office, Word, Access, Excel, Power Point, Adobe, AS400, Office Logic, Paper Port, Microsoft Outlook, Lotus Notes, Foreclosure Processing System, LPS/Black Knight, Lenstar, Fidelity, TrusteeTrak, Fastrieve, Perfect Practice, CMS, P260, Repair Base, Client 360, First American Foreclosure Management System, LSAMS, Pacer, as well as rapid keyboarding skills (40+ WPM), FHA Connection, H2Online, VA Portal, USDA LLC
  • MAJOR ACHIEVEMENTS:
  • Helped implement procedures and reports to help minimize the number of re-foreclosures and improve client’s report cards.
  • Customer Service
  • Defect Analysis and Resolution
  • Resolving Problems and Incidents
  • Information Verification
  • Issue and Resolution Tracking
  • Organizational Skills
  • Attention to Detail
  • Teamwork and Collaboration
  • Customer Service Support
  • Microsoft Windows and Office
  • Tracking and Documentation
  • Verbal and Written Communication
  • Interpersonal Skills
  • Collaborative Team Player
  • Multitasking and Prioritization
  • Problem-Solving
  • Data Entry
  • Analytical and Methodical
  • Error Detection
  • Insurance Applications
Experience
Sr. Government Insuring Analyst, 10/2019 to Current
Mr Cooper, LLCCity, STATE,
  • Effectively communicate, work with, and build relationships with all levels of constituents including culturally and linguistically diverse staff members and external candidates and/or vendors, while operating in a fast-paced customer service driven environment
  • Responsible for completing the online FHA Insuring Application within FHA Connection
  • Ensure all government files are endorsed within established deadlines
  • Responsible for completing VA Guaranty certification online
  • Insure/guaranty the loans
  • Performs pre-endorsement review of all documents required for the government case binder per HUD agency guidelines
Government Insuring Analyst, 07/2016 to 10/2019
Caliber Home Loans, IncCity, STATE,
  • Performs pre-endorsement review of all documents required for the government case binder per HUD agency guidelines
  • Responsible for proper data entry into agency website (FHA Connection and VA Portal Coordinate with internal and third parties to obtain any missing documentation or documents requiring correction
  • Insure loans through agencies online system (FHA Connection)
  • Ensure all government files are endorsed within established deadlines
  • Perform FHA Case transfers and case cancellation request
  • Responsible for properly stacking files per agency requirements
Document Execution Specialist/Notary, 05/2015 to 07/2016
Nationstar Mortgage LLCCity, STATE,
  • Reviewed state specific documents for accuracy of information, conformity of line of business standards, legal guidelines, compliance of policies and procedures and OCC requirements
  • Proactively identified inconsistencies in documents that do not conform to our approved standards
  • Reviewed foreclosure/mortgage documents for execution and ensure Nationstar has the authority to execute the document
  • Verified that all evidentiary support is printed and accompanies documents requiring signature through the execution process
  • Notarized documents and record keeping
Foreclosure Specialist/Notary, 12/2014 to 05/2015
Nationstar Mortgage LLC, Solutionstar/Veriprise Processing Solutions, LLCCity, STATE,
  • Responsible for foreclosure/due diligence review prior to sale being held
  • Reviewed chain of title and ensure title is clear to proceed to foreclosure
  • Maintained investor metrics and protocols on all foreclosure loans
  • Completed legal follow ups and provide bidding instructions
  • Reviewed electronic notifications for bankruptcy filing and daily pull notices
  • Reviewed signed documents to ensure accuracy and signing authority
  • Communicated with borrowers, real estate brokers, attorneys, and agencies
  • Drafted related foreclosure documents
  • Notarized documents and record keeping
Resolution Analyst, 12/2012 to 12/2014
Mortgage Contracting ServicesCity, STATE,
  • Received, researched, and disputed claims for reimbursement to determine the validity, whether a refund was needed, and identified the party/department responsible
  • Researched demands and non-compliance letters to refute losses with HUD
  • Reconciled refunds to the client which were attributable to vendor error, and provided communication to the vendor of when the future check reduction would occur(chargeback)
  • Worked to minimize the company losses by notifying management of excessive losses from a single department, reoccurring issue, or new trends
  • Ensured all work was completed accurately in compliance with client specifications, investor/insurer guidelines, and company policies
  • Served as finance liaison, on a limited basis, to assist researching client payments that were incomplete or mislabeled
Education and Training
B.A.: General Studies, Business, Expected in 01/2006
University of Louisiana At Monroe - Monroe, LA,
GPA:

Completed various Business

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

77Average

resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • University of Louisiana At Monroe

Job Titles Held:

  • Sr. Government Insuring Analyst
  • Government Insuring Analyst
  • Document Execution Specialist/Notary
  • Foreclosure Specialist/Notary
  • Resolution Analyst

Degrees

  • B.A.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: