sr event consultant resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Rational Contract Administrator promoting a 7-year career handling reporting and cost comparisons for contractors. A highly analytical individual with contract negotiation skills. Ready for a new position that involves managing various tasks in fast-paced settings.

01/2013 to 03/2020 Sr. Event Manager Munson Medical Center | Gaylord, MI,
  • Managed the project triple constraints of Scope, Cost, and Schedule.
  • Negotiated, administered, and ensured contracts met stated requirements and deliverables.
  • Managed client correspondence, record tracking, timekeeping, conferences and project logistics.
  • Drafted action plans and led meetings with department executives to review project status and proposed changes.
  • Analyzed all details on incoming contracts and service agreements to keep pricing correct.
  • Created project plans with established timelines for integral phases, assigned to appropriate teams, managed workflow and achieved RFP submissions and completion deadlines on or before schedule.
  • Managed submittals and processing of Requests for Information between vendors, other agencies and stakeholders.
  • Administered contracts to deliver outstanding vendor coordination, schedule development, budgeting.
  • Managed purchase orders, prepared RFI and RFP between vendors, other agencies and stakeholders.
  • Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
  • Processed invoices based on contract fee schedule and obtained payments within expected deadlines.
  • Conducted technical and customer meetings to increase communication and strengthen internal and external relationships.
  • Maintained adherence to client-event requirements through effective delegation, prioritizing and management of all production phases, from concept to execution.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Oversaw changes and coordinated change orders and contract reviews.
  • Oversaw contract closeouts and addressed all issues prior to release of final payment.
  • Analyzed data and prepared for compilation into reports to be distributed to other key stakeholders.
10/2017 to 10/2018 Patient Care Coordinator Intermountain Healthcare | Ogden, UT,
  • Coordinated Next Step Care for patients, including overseeing patients medical records and managing patients RX charts.
  • Managed logistics for patient intake and implementation of appropriate courses of treatment.
  • Coordinated physicians, nurses, and any added applicable parties for round table discussions, file reviews, recommendations, weekly updates, letters, documents needed as well as other duties on a case by case basis.
  • Inputted clinical information into Data Care Ahshay software and communicated status updates to interdisciplinary care team.
  • Communicated changes in patients medications and other concerns to multidisciplinary team.
  • Reviewed casework documentation for accuracy, clarity, detail and objectivity relevant to caseload.
  • Liaised with clinics, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.

Aided the administrative coordinator on the receipt of medical records and timeframe for receipt of records.

Utilized MS word to draft and edit memos or letters and used excel to create reports and charts.

07/2015 to 10/2017 Sr. Administrator of Appeals Maximus Federal Services | City, STATE,
  • Coordinated Injured Workers' requests for independent medical necessity decisions.
  • Reviewed data entered into case file for accuracy and correct logic.
  • Reviewed case file to determine whether all relevant information has been submitted.
  • Contacted appropriate parties for required documentation if not received.
  • Initiated and maintained a productive relationship with participating parties including but not limited to DWC, Providers, Injured Workers, and Medical Professionals. Provided oversight of review of documents for completeness and legibility.
  • Succinctly summarize the facts of each case and the issues at disputes.
  • Decided if case is eligible to be sent to Medical Professional Reviewer.
  • Designated clinical match of Medical Professional Reviewer Ensured correct documents provided to Medical Professional Reviewer.
  • Prepare and disseminate the Final Determination letter, using the appropriate template.
  • Acquired all necessary information involving cases and may render a determination based on the information.
  • Researched and determined authority cited to by prior level review organization.
02/2010 to 03/2013 Legal Medical Secretary Chet Templeton Esq. | City, STATE,
  • Processed and distributed invoices to bill clients.
  • Acted as liaison between clients, vendors and attorneys.
  • Revised and maintained master calendar for client appointments.
  • Checked office supplies stock and placed orders to maintain levels.
  • Coordinated and scheduled meetings and telephone conferences.
  • Stayed within travel and expense budgets while scheduling attorneys' travel arrangements.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
04/2006 to 04/2008 Care Management Assistant Health Net Federal Services | City, STATE,
  • Utilized ICD-9 and CPT codes to approve inpatient and outpatient referrals for military and their families.
  • Performed data entry and checked enrollment status, accurately charting patient demographic information, and processing denial letters using Care Radius.
  • Scanned documents using Xerox Scanner, and transferred referrals to various department queues to be processed using Tricare Navigation System.
  • Processed urgent referrals to not delay patient care for providers and nurses by calling physicians to verify correct billing and coding information.
  • Acted as a liaison between the Utilization Management and Care Management Departments by faxing documents, handling call overflow on the 800-line Citrix Phone System, scheduling patient appointments, and processing daily discharged census using the Care Coordination System and Microsoft Excel.
  • Provided behavioral health and substance abuse program information to patients using the Department of Defense and Tri-Care Insurance website.
  • Assisted with facilitating the discharge of BH patients from hospital to home or extended care facilities by coordinating various processes and task.
  • Protected patient data in alignment with HIPAA privacy protocols.
  • Reviewed patient admissions to determine medical necessity as directed by the RN Care Managers criteria.
  • Inputted behavioral health referrals for Authorization Letter and submitted secondary review by Care Managers RN.
06/2004 to 04/2006 Executive Assistant Director of Transitional Care Health Net Federal Services | City, STATE,
  • Set up meeting and event logistics for senior management, including executives and board of directors.
  • Scanned documents using Xerox Scanner, and transferred referrals to various department queues to be processed using Tri-Care Navigation System.
  • Reconciled Ad Hoc reports to ensure urgent referrals were received in the queue and uploaded into Tri-Care Navigation System.
  • Acted as a liaison between the Field Operational Manager and Military clinics for Referrals and Authorization and created Reconciliation Reports.
  • Prepared and reviewed documents for accuracy, format, and content and adhered with departmental policies.
  • Received and disseminated Ad-hoc report to field managers, the accuracy of referral from Military clinics.
  • Coordinated onsite meetings for field managers, explained the workflow of new projects and tracking systems.
  • Trained new hires on newly developed process improvements, protocols, and how to complete work orders.
  • Received and place telephone calls, schedule and make appointments, attended meetings, and take notes.
  • Extracted data, analyzed, created and disseminated Ad-hoc reports to Field Operational Managers, for accuracy of referral from Military clinics.
  • Coordinated onsite meetings for field managers, explained the workflow of new projects and tracking systems.
Education and Training
Expected in | Professional Certificate California State University, College Of Continuing, Sacramento, CA, GPA:
Expected in | Fashion Design Academy Of Art University, San Francisco, CA, GPA:

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Resume Overview

School Attended

  • California State University, College Of Continuing
  • Academy Of Art University

Job Titles Held:

  • Sr. Event Manager
  • Patient Care Coordinator
  • Sr. Administrator of Appeals
  • Legal Medical Secretary
  • Care Management Assistant
  • Executive Assistant Director of Transitional Care


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