sr consultant sr business anaylst resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Senior Analyst offering 20+ years healthcare and 8+ years in business analysis, system configuration, QA testing, and project management. Technical abilities include SQL SFTP, MicroStrategies, SharePoint, EDI, and EPIC. Expert in business and systems requirements, user acceptance testing, and end-user training. Managed enterprise applications, implemented process improvement initiatives, led system upgrades, and successful vendor management. Lead implementations and delivered technical solutions to increase revenue and workplace efficiency.
Skills
Microsoft Word, Excel, Access, Outlook, AS400, EPIC, QNXT, Availity, AMYSIS, Encounter Data Manager, Next Gen
Vendor Management, Data Manipulation, Reporting, Writing Requirements
Business Requirement Documents
Process management
Compliance documentation
Regulatory examinations
Billing and collection procedures expert
User Acceptance Testing (UAT)
Test implementation
Business development and planning
Work History
Sr Consultant/Sr Business Anaylst, 10/2022 - Current Applied Systems, Inc. – Lewisville, TX, Blue Ash, OH
Formulated recommendations and effective solutions to improve CareSource overall profitability and success.
Prepare Business Requirement Documents for review and approval.
Performed initial assessments during meetings with assigned clients.
Exceeded goals through effective task prioritization and great work ethic
Developed and maintained courteous and effective working relationships
Managed several meetings per day to address client inquiries and concerns on multiple projects with 5 or more states.
Analyzed and interpreted data to determine any problems or areas that need improvement.
Worked well in team setting, providing support and guidance
Business Analyst II, 01/2020 - 11/2022 Partners Healthcare System – Gloucester, MA, St. Louis, MO
Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
Managed at minimum 5 states providing analysis, reporting, and troubleshooting issues.
Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks, and executing test cases.
Tested functionality and compatibility of new programs or updates in comparison to existing applications.
Documented testing procedures for developers and future testing use.
Monitored resolution of bugs, tested fixes helped developers tackle ongoing problems by providing QA perspective.
Collaborated with stakeholders to identify business needs and data sources
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
Clinical Business Analyst, 01/2003 - 01/2020 Washington University School Of Medicine – City, STATE, St. Louis, MO
Contacting insurance companies, patients and other outside resources to secure payments from third party payers and to maintain comprehensive follow up log to ensure claims adjudication
Assisted investigation and risk management teams with fraud investigations and risk identification
Stayed current with latest changes to applicable regulatory standards and company procedures
Developed detailed documentation of system changes and modifications and followed change control procedures for assigned systems.
Interviewed and observed clinical end users and business stakeholders to understand workflows, processes, business rules, and systems in use.
Updated Excel spreadsheets with latest data to enhance strategic planning
Supported and trained employees on compliance-related issues
Reduced A/R by 30%
Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
Facilitated ongoing review of upcoming enhancements or system changes and coordinated with stakeholders to develop plans
Served as application expert for troubleshooting, developing, and designing compelling solutions to business problems
Education
Associate of Arts: Clinical Research Management, Expected in 05/2020 - Washington University School of Medicine - St Louis, MO, GPA: Status -
Bachelor of Arts: Organizational Studies/Industrial Psychology, Expected in 12/2019 - Saint Louis University - St Louis, MO, GPA: Status -
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