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Sr. Consultant Resume Example

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SR. CONSULTANT
Summary

Versatile, senior manager with vast knowledge of enterprise project life-cycle methodology - Agile and Waterfall. Process engineering expert with strong background in enterprise level process management and support.

Highlights
  • Global and strategic sourcing
  • Risk management
  • Cost reduction and containment
  • Systems implementation
  • Productivity improvement
  • Project development and lifecycle

  • Superb time management skills
  • Natural leader
  • Process improvement
  • Budgeting and forecasting
  • Forecasting
  • Performance tracking and evaluation
Accomplishments
  • Successfully ran my consulting business since 2008
  • Improved the process to move projects from idea to assignment by 75% by providing a streamlined process with applied algorithm for rating the project for assignment and budget
  • Provided the PMO with a portal to house templates, standards and best practices for teams to utilize - increased the teams ability to be in sync with standards and deliverables by 100%
  • Reduced the incidence of solution testing issues by 80% globally by leading the team to creating better requirements and providing traceability
  • Improved the process for managing projects that needed business units such as procurement and legal by allowing those groups to be involved in the project from the kick-off to understand their role in the solution
  • Blog and write articles on IT methodologies
  • Created the Ultimate Business Analyst's Guide
  • Currently train Business Analysts on Story and Requirements writing
Experience
08/2014
Sr. ConsultantUnited Health － Dallas, Texas
  • Managing a project budget of $90m
  • Defining project deliverables and monitoring status of tasks
  • Spearheading enterprise wide process improvement efforts
  • Drafting action plans and lead meetings with department executives to review project status and proposed changes
  • Leading cross-functional teams of engineers, QAs and UX designers to develop features and fix issues in current processes
  • Delivering detailed feature road-maps; include action items and project targets
  • Developing estimates and drafting project resource plans
  • Creating and delivering status reports to stakeholders for budgeting and planning purposes.
  • Managing the day-to-day tactical and long-term strategic activities within the process improvement efforts
  • Running focus groups, surveys and experiments with real users in collaboration with the operations/IT department
  • Collaborating with the global team to resolve project related issues
  • Conducting cost, schedule, contract performance, variance and risk analysis
  • Provided on-site training to groups 5-100
04/2012 to 08/2014
Sr. ConsultantBlueCross Blue Shield - HCSC － Richardson, Texas
  • Managed a project budget of $65m - 30+ projects
  • Defined project deliverables and monitored status of tasks
  • Collaborated with cross-functional teams to draft project schedules
  • Offered feedback to executive-level management on the effectiveness of strategies and initiatives
  • Led the deployment of solutions built by IT
  • Served as the single point of contact for project scheduling and changes
  • Worked with internal leaders on product improvements
  • Monitored team progress and enforced deadlines
  • Analyzed key metrics to measure product effectiveness.
  • Interacted with service lines to facilitate understanding of end-to-end operations
  • Built and presented business cases to justify proposed activities
  • Participated in the development of detailed plans to develop and deploy approved process and process improvements
  • Developed presentaitons and other forms of media to present project progress to the executive team
  • Facilitated process design and modeling sessions
  • Provided process and project management training
  • Successfully led key projects which resulted in assisting the change management effort
  • Monitored costs, timescales and resources used to achieve the project goal
06/2010 to 04/2012
Sr. Consultant KPMG － Dallas, Texas
  • Provided oversight on the set up and management of AT&T's PMO
  • Continuously engaged in very high risk programs, with short time delivery and high returns
  • Led two large programs, with a portfolio of 50+ projects, total of $85M budget, directly managing large teams
  • Provided oversight on the program managers
  • Designed and developed a road-map for overall solution, design of the infrastructure
  • Established knowledge-sharing processes for associates throughout the organization
  • Created and deliver status reports to VPs
  • Served as PMO contact over User Acceptance, End to End and System test teams for large system implementation
  • Advised client management in executing a comprehensive business transformation program, involving extensive business process redesign, organizational restructuring and cost reduction initiatives
  • Led comprehensive business transformation programs, involving extensive business process redesign, organizational restructuring and cost reduction initiatives
10/2001 to 07/2010
Business Planning Consultant - Sr. Process ConsultantEDS/HP － Plano, Texas
  • Managed a project budget of $80m - 3 Programs of 40+ projects
  • Led a team of junior project managers
  • Defined project deliverables and monitored status of tasks.
  • Drafted action plans and led meetings with department executives to review project status and proposed changes
  • Worked with all levels of the organization to capture information needed to design the new process
  • Assisted in the deployment of business processes
  • Collaborated with cross-functional teams to draft project schedules and plans
  • Managed projects involving the service lines, sales, delivery, and corporate functions to model existing, and design improvements to line of business process flows, functional models, roles and responsibilities, information requirements and automation requirements for assigned process areas.
  • Identified strategic improvement opportunities
  • Provided business cases to justify improvements and activities
  • Participated in the development of detailed plans to develop and deploy approved process and process improvements
  • Facilitated requirements gathering sessions
05/1997 to 01/2001
Business ConsultantDeloite － Austin, Texas
  • Managed a project budget of $50m
  • Defined project deliverables and monitored status of tasks
  • Drafted action plans and led meetings with department executives to review project status and proposed changes
  • Delivered status reports to stakeholders for budgeting and planning purposes
  • Collaborated with cross-functional teams to draft project schedules and plans
  • Monitored costs, timescales and resources used to achieve [Goal].
  • Monitored team progress and enforced deadlines
  • Served as the single point of contact for project scheduling and changes
  • Developed slideshows and other forms of media to present project progress to the executive team
  • Developed new analytics tool to allow senior management to understand the impact of each project

Education
1997
Bachelor of Arts: Business AdministrationAmerican University in Bulgaria － BlagoevgradBulgaria

Liberal Arts Program in Bulgaria

Skills

Resource Management

Process Improvement

Budget Management

Client Management

SDLC Methodologies - Agile and Waterfall

Cost Reductions

Analytics Management

Healthcare

Automation



Additional Information

2010 - Strategic Leadership course

2008 - Professional Training in Lean Principles

1994 - Information Technology Operations Management seminar

1992 - Operations and Quality Management coursework

1992 - Coursework in Business, Management and Communications

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Resume Overview

Companies Worked For:

  • United Health
  • BlueCross Blue Shield - HCSC
  • KPMG
  • EDS/HP
  • Deloite

School Attended

  • American University in Bulgaria

Job Titles Held:

  • Sr. Consultant
  • Business Planning Consultant - Sr. Process Consultant
  • Business Consultant

Degrees

  • Bachelor of Arts : Business Administration

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