Sr. Consultant Resume Example United Health

SR. CONSULTANT

Summary

Versatile, senior manager with vast knowledge of enterprise project life-cycle methodology - Agile and Waterfall. Process engineering expert with strong background in enterprise level process management and support.

Highlights

Global and strategic sourcing
Risk management
Cost reduction and containment
Systems implementation
Productivity improvement
Project development and lifecycle

Superb time management skills
Natural leader
Process improvement
Budgeting and forecasting
Forecasting
Performance tracking and evaluation

Accomplishments

Successfully ran my consulting business since 2008
Improved the process to move projects from idea to assignment by 75% by providing a streamlined process with applied algorithm for rating the project for assignment and budget
Provided the PMO with a portal to house templates, standards and best practices for teams to utilize - increased the teams ability to be in sync with standards and deliverables by 100%
Reduced the incidence of solution testing issues by 80% globally by leading the team to creating better requirements and providing traceability
Improved the process for managing projects that needed business units such as procurement and legal by allowing those groups to be involved in the project from the kick-off to understand their role in the solution
Blog and write articles on IT methodologies
Created the Ultimate Business Analyst's Guide
Currently train Business Analysts on Story and Requirements writing

Experience

08/2014

Sr. Consultant United Health － Dallas, Texas

Managing a project budget of $90m
Defining project deliverables and monitoring status of tasks
Spearheading enterprise wide process improvement efforts
Drafting action plans and lead meetings with department executives to review project status and proposed changes
Leading cross-functional teams of engineers, QAs and UX designers to develop features and fix issues in current processes
Delivering detailed feature road-maps; include action items and project targets
Developing estimates and drafting project resource plans
Creating and delivering status reports to stakeholders for budgeting and planning purposes.
Managing the day-to-day tactical and long-term strategic activities within the process improvement efforts
Running focus groups, surveys and experiments with real users in collaboration with the operations/IT department
Collaborating with the global team to resolve project related issues
Conducting cost, schedule, contract performance, variance and risk analysis
Provided on-site training to groups 5-100

04/2012 to 08/2014

Sr. Consultant BlueCross Blue Shield - HCSC － Richardson, Texas

Managed a project budget of $65m - 30+ projects
Defined project deliverables and monitored status of tasks
Collaborated with cross-functional teams to draft project schedules
Offered feedback to executive-level management on the effectiveness of strategies and initiatives
Led the deployment of solutions built by IT
Served as the single point of contact for project scheduling and changes
Worked with internal leaders on product improvements
Monitored team progress and enforced deadlines
Analyzed key metrics to measure product effectiveness.
Interacted with service lines to facilitate understanding of end-to-end operations
Built and presented business cases to justify proposed activities
Participated in the development of detailed plans to develop and deploy approved process and process improvements
Developed presentaitons and other forms of media to present project progress to the executive team
Facilitated process design and modeling sessions
Provided process and project management training
Successfully led key projects which resulted in assisting the change management effort
Monitored costs, timescales and resources used to achieve the project goal

06/2010 to 04/2012

Sr. Consultant KPMG － Dallas, Texas

Provided oversight on the set up and management of AT&T's PMO
Continuously engaged in very high risk programs, with short time delivery and high returns
Led two large programs, with a portfolio of 50+ projects, total of $85M budget, directly managing large teams
Provided oversight on the program managers
Designed and developed a road-map for overall solution, design of the infrastructure
Established knowledge-sharing processes for associates throughout the organization
Created and deliver status reports to VPs
Served as PMO contact over User Acceptance, End to End and System test teams for large system implementation
Advised client management in executing a comprehensive business transformation program, involving extensive business process redesign, organizational restructuring and cost reduction initiatives
Led comprehensive business transformation programs, involving extensive business process redesign, organizational restructuring and cost reduction initiatives

10/2001 to 07/2010

Business Planning Consultant - Sr. Process Consultant EDS/HP － Plano, Texas

Managed a project budget of $80m - 3 Programs of 40+ projects
Led a team of junior project managers
Defined project deliverables and monitored status of tasks.
Drafted action plans and led meetings with department executives to review project status and proposed changes
Worked with all levels of the organization to capture information needed to design the new process
Assisted in the deployment of business processes
Collaborated with cross-functional teams to draft project schedules and plans
Managed projects involving the service lines, sales, delivery, and corporate functions to model existing, and design improvements to line of business process flows, functional models, roles and responsibilities, information requirements and automation requirements for assigned process areas.
Identified strategic improvement opportunities
Provided business cases to justify improvements and activities
Participated in the development of detailed plans to develop and deploy approved process and process improvements
Facilitated requirements gathering sessions

05/1997 to 01/2001

Business Consultant Deloite － Austin, Texas

Managed a project budget of $50m
Defined project deliverables and monitored status of tasks
Drafted action plans and led meetings with department executives to review project status and proposed changes
Delivered status reports to stakeholders for budgeting and planning purposes
Collaborated with cross-functional teams to draft project schedules and plans
Monitored costs, timescales and resources used to achieve [Goal].
Monitored team progress and enforced deadlines
Served as the single point of contact for project scheduling and changes
Developed slideshows and other forms of media to present project progress to the executive team
Developed new analytics tool to allow senior management to understand the impact of each project

Education

1997

Bachelor of Arts: Business Administration American University in Bulgaria － Blagoevgrad Bulgaria

Liberal Arts Program in Bulgaria

Skills

Resource Management

Process Improvement

Budget Management

Client Management

SDLC Methodologies - Agile and Waterfall

Cost Reductions

Analytics Management

Healthcare

Automation

Additional Information

2010 - Strategic Leadership course

2008 - Professional Training in Lean Principles

1994 - Information Technology Operations Management seminar

1992 - Operations and Quality Management coursework

1992 - Coursework in Business, Management and Communications

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Sr. Consultant Resume Example

Resume Score: 90%