Software Qa Tester resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Looking for fast-paced innovative environment to solve challenging problems.
Extensive experience working in different professional office settings*Strong Reporting Skills* Deadline-Oriented* Time Management*Attention to Details*Confidentiality* Productivity* Verbal Communication *Big experience in team-building* Hands-on experience in black- and white-box testing *Well versed in SDLC, SQA methodologies *Proficient in writing and maintaining QA documentation (use cases, test cases, test plans) based on analysis of technical specifications and business requirements *Ability to deliver and manage deadlines in Agile environment, work in extreme Scrum environment *Experienced in testing Web and Mobile applications   *US citizen
Technical Skills
  • Operating Systems: Windows, Mac OSX, Android, iOS
  • Programming Languages: SQL, HTML, CSS, JavaScript
  • Test Automation: Selenium IDE/Webdriver
  • Web Testing Tools: Fiddler, Chrome DevTools, RegEx Tester, Postman, cURL,, DOM Inspector, Xcode, Android Studio
  • File Sharing Systems: Dropbox, Google drive, AWS S3
  • Networks: TCP/IP, FTP, HTTP, Internet, Intranet
  • Virtualization: VMware Player (Fusion), Oracle VirtualBox
  • Bug Tracking: JIRA, Bugzilla, Sentry
  • Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera 
Software QA Tester, 12/2016 - Present
Hearth & Home Technologies Eagan, MN,
  • Created test plans and test reports.
  • Participated in both day-to-day software development workflows and release candidate testing in a Scrum and Agile environment.
  • Spotted and investigated Usability Issues with Broadcasting on multiple platforms: web, iOS, android.
  • Validated RESTful API.
  • Debugged traffic between the client and server using Fiddler.
  • Helped writing SQL queries for integration tests.
  • Established proper communication within the team about the issues found in order to identify, triage, reproduce and fix them accordingly, use JIRA.
  • Increased the level of Quality of the system and reduced the number of defects found by approximately 50% on each new build.
  • Used Fusion to run Ubuntu on the Mac machine.
Software QA/Accounting Analyst, 10/2015 - 04/2017
Ssi Schaefer Systems International North America Detroit, MI,
  • Led the initiative to transition Nuance Accounting system to a new Oracle platform, from 11i to R12.
  • Was responsible for evaluation and testing of custom accounting workflows.
  • Tested Oracle R12 plugins designed specifically for Nuance.
  • Created SQL queries to run against underlying Oracle database (directly) to validate client facing (as an accountant would use it) queries and easy search of Nuance customized financial platform.
  • Used VirtualBox to run Ubuntu 14.08 on the Windows machine to test the ability to run R12 on Ubuntu.
  • Completed Oracle products comparison reports.
  • Worked with Oracle customer support and development team to fix bugs and address usability issues.
  • Maintained effective communication across teams by using all forms and available sources: in person, via emails, Slack, GoogleHangouts, WebEx, etc.
  • Temporarily fulfilled a role of a scrum master.
Software QA Engineer, 05/2014 - 10/2016
Aaa Northern California, Nevada And Utah Insurance Exchange Daly City, CA,
  • Was responsible for testing travel web application, creating comprehensive test documentation suite.
  • Tested API (validating each API endpoint) using POSTMAN and cURL, worked with developers to automate API functional testing.
  • Validated JWT token metadata using tool.
  • Validated style sheets, pages layouts, profile creation workflow.
  • Validated website functionality, used Chrome DevTools.
  • Worked with UX team on usability testing, performed usability test surveys, compiled survey's response data, helped to refine design requirements based on the usability test results.
Assistant Branch Manager, 01/2011 - 05/2014
Bank Of America City, STATE,
  • Analyzed information and options by developing spreadsheet reports; verified and presented information.
  • Prepared consolidated statements by gathering and analyzing information from weekly/monthly/quarterly data.
  • Provided support to coworkers in achieving their sales results, uncovering and developing their professional talents.
  • Maintained excellent customer and other BOA specialists' relationships that allowed me to map the needs to the correct services and to make referrals.
Selection Specialist, 06/2009 - 01/2011
Honda Village City, STATE,
  • Coordinated selection, comparison and finalization process being proficient with,,,, for new and used cars.
  • Strategically negotiate with customers to close on deals; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from sales & F&I manager.
  • Qualify and follow up on warm Internet leads regarding new and pre-owned vehicle availability & price.
  • Maintain contact with customers via email, phone calls, and regular updates on promotional offers.
Education and Training
Bachelor of Science: , Expected in 2013
University of Massachusetts - Boston, MA
Management and Accounting
: , Expected in 2012
SQA Training Program - Boston, MA
Information Technology, Software Quality Assurance
Bachelor of Arts: , Expected in 2006
Baranovichy State University - Baranovichy,
Linguistics and Handcrafts Teaching
: , Expected in 2005
Continuing Education “Vostok” - Pinsk,
Certificate, Information Technology
Accounting, accountant, Accounting system, Agile, API, automate, Automation, Broadcasting, Browsers, client and server, com, CSS, client, customer support, documentation, DOM, email, financial, forms, FTP, functional, UX, HTML, HTTP, IDE, Information Technology, Inspector, MS Internet Explorer, JavaScript, MA, Mac, Windows, Networks, Operating Systems, Oracle, Oracle database, Programming, Quality, Quality Assurance, sales, Scrum, software development, spreadsheet, SQL, style sheets, surveys, TCP/IP, Teacher, phone, triage, usability testing, website, workflow

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Resume Overview

School Attended

  • University of Massachusetts
  • SQA Training Program
  • Baranovichy State University
  • Continuing Education “Vostok”

Job Titles Held:

  • Software QA Tester
  • Software QA/Accounting Analyst
  • Software QA Engineer
  • Assistant Branch Manager
  • Selection Specialist


  • Bachelor of Science
  • Bachelor of Arts

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