software qa tester resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Looking for fast-paced innovative environment to solve challenging problems.
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Extensive experience working in different professional office settings*Strong Reporting Skills* Deadline-Oriented* Time Management*Attention to Details*Confidentiality* Productivity* Verbal Communication *Big experience in team-building* Hands-on experience in black- and white-box testing
*Well versed in SDLC, SQA methodologies
*Proficient in writing and maintaining QA documentation (use cases, test cases, test plans) based on analysis of technical specifications and business requirements
*Ability to deliver and manage deadlines in Agile environment, work in extreme Scrum environment
*Experienced in testing Web and Mobile applications *US citizen
Technical Skills
Operating Systems: Windows, Mac OSX, Android, iOS
Programming Languages: SQL, HTML, CSS, JavaScript
Test Automation: Selenium IDE/Webdriver
Web Testing Tools: Fiddler, Chrome DevTools, RegEx Tester, Postman, cURL, jwt.io, DOM Inspector, Xcode, Android Studio
File Sharing Systems: Dropbox, Google drive, AWS S3
Networks: TCP/IP, FTP, HTTP, Internet, Intranet
Virtualization: VMware Player (Fusion), Oracle VirtualBox
Bug Tracking: JIRA, Bugzilla, Sentry
Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera
Experience
12/2016 to PresentSoftware QA TesterHearth & Home Technologies | Eagan, MN,
Created test plans and test reports.
Participated in both day-to-day software development workflows and release candidate testing in a Scrum and Agile environment.
Spotted and investigated Usability Issues with Broadcasting on multiple platforms: web, iOS, android.
Validated RESTful API.
Debugged traffic between the client and server using Fiddler.
Helped writing SQL queries for integration tests.
Established proper communication within the team about the issues found in order to identify, triage, reproduce and fix them accordingly, use JIRA.
Increased the level of Quality of the system and reduced the number of defects found
by approximately 50% on each new build.
Used Fusion to run Ubuntu on the Mac machine.
10/2015 to 04/2017Software QA/Accounting AnalystSsi Schaefer Systems International North America | Detroit, MI,
Led the initiative to transition Nuance Accounting system to a new Oracle platform, from 11i to R12.
Was responsible for evaluation and testing of custom accounting workflows.
Tested Oracle R12 plugins designed specifically for Nuance.
Created SQL queries to run against underlying Oracle database (directly) to validate client facing (as an accountant would use it) queries and easy search of Nuance customized financial platform.
Used VirtualBox to run Ubuntu 14.08 on the Windows machine to test the ability to run R12 on Ubuntu.
Completed Oracle products comparison reports.
Worked with Oracle customer support and development team to fix bugs and address usability issues.
Maintained effective communication across teams by using all forms and available sources: in person, via emails, Slack, GoogleHangouts, WebEx, etc.
Temporarily fulfilled a role of a scrum master.
05/2014 to 10/2016Software QA EngineerAaa Northern California, Nevada And Utah Insurance Exchange | Daly City, CA,
Was responsible for testing travel web application, creating comprehensive test documentation suite.
Tested API (validating each API endpoint) using POSTMAN and cURL, worked with developers to automate API functional testing.
Validated website functionality, used Chrome DevTools.
Worked with UX team on usability testing, performed usability test surveys, compiled survey's response data, helped to refine design requirements based on the usability test results.
01/2011 to 05/2014Assistant Branch ManagerBank Of America | City, STATE,
Analyzed information and options by developing spreadsheet reports; verified and presented information.
Prepared consolidated statements by gathering and analyzing information from weekly/monthly/quarterly data.
Provided support to coworkers in achieving their sales results, uncovering and developing their professional talents.
Maintained excellent customer and other BOA specialists' relationships that allowed me to map the needs to the correct services and to make referrals.
06/2009 to 01/2011Selection SpecialistHonda Village | City, STATE,
Coordinated selection, comparison and finalization process being proficient with Edmunds.com, KBB.com, Honda.com, Cars.com, Craigslist.com for new and used cars.
Strategically negotiate with customers to close on deals; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from sales & F&I manager.
Qualify and follow up on warm Internet leads regarding new and pre-owned vehicle availability & price.
Maintain contact with customers via email, phone calls, and regular updates on promotional offers.
Education and Training
Expected in 2013 to to Bachelor of Science | University of Massachusetts, Boston, MAGPA: Management and Accounting
Expected in 2012 to to | SQA Training Program , Boston, MAGPA:
Information Technology, Software Quality Assurance
Expected in 2006 to to Bachelor of Arts | Baranovichy State University, Baranovichy, GPA: Linguistics and Handcrafts Teaching
Expected in 2005 to to | Continuing Education “Vostok” , Pinsk, GPA:
Certificate, Information Technology
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