software engineering manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Profile
20+ years of software product development experience in broadcast media, video servers, editing, large scale applications, and 24/7 services, with emphasis on simple solutions, user experience, and teamwork. *10+ years of experience in leading software development teams working across locations (
20+ software engineers), team building, hiring (10+ offers, 40+ interviews), HR personnel procedures, mentoring, performance reviews write up, peer reviews, and project transitions. *Proficient: Visual C++, Windows, STL, OOP, MFC, threads, file maps, memory management, COM, ATL, IPC, FTP, TCP, HTTP, XML, JSON, services, web services, REST API, SOA, media formats and standards, codec SDK and integration, MPEG-DASH, API design and documentation.
Relevant Experience
  • REST API and URI specification document for Hercules web service.
  • Reuse Innovation" award at Harris Corporation for reuse of the core IP from NLE product suite in Nexio server product suite.
  • The editing IP reuse contributed to the Server business unit turnaround.
  • Consistent "role model" performance review during principal engineer years.
  • Certified ScrumMaster, Scrum Alliance, Dec 2014 - Dec 2016.
  • Products:
Software Engineering Manager, 09/2009 - Present
Accenture Pearl River, NY,
  • Limited: C#, HTML5, CSS, JavaScript.
  • BCD of Harris Corporation spinoff as Imagine in 2013) Nexio video servers and applications facilitate collaborative workflow in Nexio LAN with video servers, services and applications running in various nodes.
  • Media comes from proprietary SAN or generic storage off NAS.
  • Development and team management, Nexio servers' applications, Playout business unit: Relocated from IL to CA, took on larger role, and video server applications product suite as well.
  • Led team of 6 from Northridge, team of 8 from Naperville, and team of 8 (indirect report) from Beijing.
  • Scrum development methods since 2014, team of 3 to 6 from Burbank; Naperville office closed in 2013.
  • Team migrated source revision control to Mercurial / Jenkins.
  • Led SOA initiative from concept to completion, 2 web services, 10 JSON services, and decoupled UI layers.
  • Released deliverables for Nexio Software Suite 6.0, 7.0, 8.0, Global Proxy Suite 2.5, 3.0, 3.5 Major hands-on projects include: Hercules, web service for web player solution, based off MPEG-DASH Hosts player URI, provides REST API, and delivers fragmented MP4 atoms (H.264 video, AAC audio).
  • Provides HTML5 player page, and JavaScript source based off dash JS.
  • Supports multiple source types, and "ready to go" and "just in time" sessions.
  • C# web service framework API layer bridges with unmanaged C++ engine via managed C++ CLI layer.
  • Team helped with providing web service framework, CLI layer, and device testing.
  • JSON services on TCP stack using C++ JSON protocol API framework classes; multi-threaded server side socket classes.
  • JSON routines, header only parser solution on top of open source "rapid json".
  • JSON protosim, common unit test application for all JSON services.
  • New services: Content Manager, Helper, Picon, and Requestor.
  • Evolved as services: Encoder, GPRX, Helios, MB, Scavenger, and Transcoder.
  • Guided services GPRX, Helper and Requestor to completion.
  • Content Manager service Rules based engine to manage media contents, and metadata updates between two domains.
  • Successfully deployed to manage primary-backup workflows, and storage migration needs.
  • NX-theme DLL, skinning SDK (C++, MFC) Applied selective API detour, Window procedure intercept, and application message queue intercept.
  • Accomplished consistent look and feel of GUI, and team applied this SDK to multiple GUI products.
  • Transcoder, Scavenger, applications for low-res proxy creations (C++, threads, TCP, binary protocol) Needed solution to improve legacy products that required regular hand holding.
  • Teamed up, took new approach, and successfully wrote two new products to manage escalation.
  • MediaBase DLL, Nexio explorer (C++, MFC) Guided to optimize original implementation for support up to 200K IDs.
  • Achieved constant UI performance under few milliseconds regardless of user operation.
  • Initiated to introduce "dta-handler" architecture in ftp-server product Approach helped to consolidate all media formats as one product build, and scalability.
  • Team added one converter DLL per media container format for import and export.
Software Engineering Manager, 11/2005 - 08/2009
Accenture Perth, ND,
  • Development and team management, Nexio editing applications: Led team of 8 from Naperville, and team of 8 (indirect report) from Beijing.
  • Established software development process document including peer code review guidelines.
  • Team established crash dump analysis procedures.
  • Released deliverables for Video Editing Suite 2.5 Major hands-on projects include server integration modules (critical part of product evolution for video broadcast workflows), and make movie architecture.
Principal Software Engineer, 08/1994 - 10/2005
Advance Auto Parts Milwaukee, WI,
  • Harris Corporation acquired Leitch) Major projects in video editing suite include (C++, Windows): Interactive playback architecture Media file reader components, scalable decoder architecture.
  • Media file writer components, scalable encoder architecture.
  • Video rendering engine Audio rendering engine Hardware integration modules, critical part of business success in post-production space.
  • Interactive picon component Interactive waveform drawing component 64-bit and Unicode migration of all modules with over 4 million lines of code.
Software Engineer, 08/1994 - 07/1997
Gartner Greenwood Village, CO,
  • DPS acquired Star Media; Leitch acquired DPS in 2000).
  • Star Media, technology startup, created video editing software Velocity for post-production space.
  • Major projects include (C++, Windows) Project media management tools, Render Bank, and video effects.
M.S: Computer Science, Expected in
Illinois Institute of Technology - Chicago, IL
GPA: GPA: 3.9 / 4.0
Status - Computer Science GPA: 3.9 / 4.0
B.E: Electronics and Communication Engineering, Expected in
National Institute of Technology - Trichy,
GPA: First Class with Distinction
Status - Electronics and Communication Engineering First Class with Distinction
JSON protocol API documents for all 10 JSON services.: , Expected in
- ,
Status -
API, Approach, ATL, Audio, backup, bridges, broadcast, C++, CLI, COM, CA, Hardware, concept, Content, CSS, documentation, editing, XML, FTP, drawing, GUI, hiring, HTML5, HTTP, HR, IDs, explorer, JavaScript, json, LAN, team building, MB, memory, mentoring, C#, MFC, office, Windows, Window, 2000, migration, NAS, OOP, page, performance reviews, personnel, Proxy, rendering, SAN, Scrum, servers, software development, team management, threads, Video, Video Editing, Visual C++, workflow, writer

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Resume Overview

School Attended

  • Illinois Institute of Technology
  • National Institute of Technology

Job Titles Held:

  • Software Engineering Manager
  • Software Engineering Manager
  • Principal Software Engineer
  • Software Engineer


  • M.S
  • B.E
  • JSON protocol API documents for all 10 JSON services.

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