- Cash handling
- Reliable team worker
- Neat, clean and professional appearance
- Delivers exceptional customer service
- Proven leader
- Engaging personality
- Excellent multi-tasker
- Culinary knowledge
Clients for Life, Serv Safe, Allertrain, and TIPS certified -Team Nomination for Regional Spirit of Progress, 2013 & 2014 -Special Recognition for Boston Marathon Efforts 2014 -Area Awards Regional Community Service Winner 2013 -EPA award for composting -Hospital Incident Command System Trained -MLT Graduate
, , 03/2010 - Current
Manages $11M Retail and Catering Operations across two campus and BID System, 640-bed Harvard teaching hospital
- Oversees and implements Retail programs at BID Milton, Needham, and Plymouth, Brockton
- Innovates SOPs such as register system (CCR), Dietitians Pick, Mindful campaign, job flows, Deli Kiosk ordering, cash handling, Sustainable Seafood, sugar-sweetened beverage and composting programs
- Passes compliance audits: NSF, Board of Health, CMS, JACHO, Sodexo Retail Goldcheck
- Partners with Workforce Development and Clinical Nutrition to precept various interns Participates in community outreach: in SOAR, IGEN, No Kid Hungry campaign
- Provides support to UCONN, Newport Hospital and State Street Center as interim GM
- Plans, directs and organizes high profile events such as the Employee BBQ and Holiday Party.
, , 08/2009 - 03/2010
Start-up manager for new contract account across two campuses in Patient Services and Retail.
- Improved cleanliness, staff morale, and client satisfaction.
- Implemented Sodexo patient dining experience at the Burbank campus.
- Managed, scheduled, and worked with HR for employee relations.
- Ā
, , 2008 - 08/2009
- Completed ordering, schedules, conducted and passed food safety audits, controlled cash handling procedures, managed the quality and safety of the patient tray line.
- Special recognition for Floating Hospital for Children catering event.
- Implemented Sodexo CARES program to the Hospitals iCare program to improve customer service.
, , 04/2007 - 2008
Retail, Project, Training and Chef Manager supporting six accounts.
, , 05/2005 - 01/2007
Multiple versatile positions - Line Cook, Prep Cook, Garde Manger, SautƩ/ Fry, Steam/ Oven, Grill.
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School Attended
- JOHNSON & WALES UNIVERSITY
Job Titles Held:
- Sodexo-Retail & Catering Operations Manager, Beth Israel Deaconess Medical Center
- Sodexo - Food Operations Manager, Health Alliance
- Sodexo - Food Service Manager, Tuft Medical Center
- Sodexo-Resource Manager
- Legal Seafood
Degrees
- Bachelor of Science
- Associates of Science
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