Dynamic Travel Counselor seeks new challenges and opportunities for professional growth and advancement. Brings knowledge of Apollo and Sabre. Customer service professional offers 15+ years experience in sales and customer service. Remains calm and level-headed when faced with distressed passengers.
On every call I take my goal is to go above and beyond for the passenger. I consistently exceed my goals, as well as volunteer for any and all projects.
Book and service clients who book reservations online. Change, add, cancel cars, hotels and airline. Work Moxie desk, vendor and exchange desk. I am also willing and able to help another employee. My motto is we all work for the same company, so we are all on the same team.
Book military travel
Book and serviced corporate travel.
Supervised 5-6 agents. Maintained and enforced company corporate travel policy. Negogiated hotel and car contracts.
I started in reservations where I was promoted within 11 months to the Sales Department. I handled the East Coast Travel Agencies as well as the National Accounts that generated over $5 million dollars in revenue. I maintain airline contracts, did trade shows and fam trips.
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