Senior Traffic Specialist resume example

Received multiple promotions to positions of increased responsibility based on exceptional leadership and planning skills.

• Lead project management and scheduling activities for up to 2,500 monthly deliverables, including facilitating project kickoff, production, and scrum meetings.
• Supervise, train, and manage team of 41, including schedulers, drafters, quality care specialists, and engineers.
• Identify and implement process and quality improvements to drive efficiency, performance, profitability, and adherence to project timelines.
• Oversee project change management to address dynamic targets, staffing changes, and operational specifications.
• Effectively manage project resources to meet production objectives.
• Manage incident escalation to ensure compliance with company standards.
• Regularly present project status updates to key stakeholders.

KEY ACHIEVEMENTS:

• Increased output from 800 to 2,500 deliverables per month.
• Increased utilization metrics from 76% to 85% by creating new workflows that removed redundancies.
• Key player in growing profits from $1.2M to $5.8M annually through efficient scheduling and workflow management.
• Designed workflow models to automate invoice billing processes resulting in quicker payment timelines.
• Mastered software and processes to manage CAE production increase of 300% with no additional Traffic Specialist headcount.
• Uncovered $100K in un-billed deliverables and partnered cross-functionally to confirm and invoice unpaid work.
• Trained three Traffic Specialists in other departments to increase employee utilization and output of deliverables.