A+, Active Directory, Analyst, Analyst II, Backup Exec 8, Backup Exec, backup, budget, C, Cisco, hardware, conversion, Client, customer satisfaction, customer-service, customer service, DHCP, DNS, due diligence, email, network cabling, file servers, FTP, Harvard, hiring, HR, Communications Manager, imaging, Laptops, Mgmt, Marketing, Meditech, Meridian, access, Microsoft Certified Professional, Microsoft Certified Systems Engineer, MCSE) NT4, Office 97, Windows 7, Windows 8, Windows, Windows Operating Systems, 2000, 95/98, NT, Windows NT 4.0, NT 4.0, Windows XP, enterprise, network security, Network, Networking, Nortel, nursing, organizational, pc's, phone system, Printers, problem-resolution, Project Management, Quality, Routers, Scanner, Servers, SMS, Microsoft SMS, supervision, Supply Chain, Cisco Switches, Symantec, TCP/IP, technical support, technical assistance, Technician, telecom, Telecommunications, telephone, phones, phone, Telnet, troubleshoot, troubleshooting, upgrades, upgrade, Utilities, Vista, VM, VOIP, NT 4.0 Workstation, WordPerfect 5.1/6.0