Senior System Test Engineer Resume Example Motorola Solutions

SENIOR SYSTEM TEST ENGINEER

Career Overview

Customer-focused Systems Test Engineer with 17+ years experience in commercial telecommunication systems and radio systems for public safety and government applications

Qualifications

Quality Assurance (Software Testing, Requirements Analysis, Requirements Gathering, Software Troubleshooting, Defect logging, Systems Implementation, Systems Integration, Test Management, Test Cases, Waterfall methodology)
Object-Oriented Programming/Programming Languages (Assembler, C++, CICS, COBOL, PL/1, RPG, Visual Basic, SPSS)
Operating Systems (DOS, Windows Server, UNIX, Linux, SQL Server)
Networks (Ethernet, Frame Relay, OSI model, Switches, Routers, Virtual Servers, TCP/IP, SNMP, Token Ring, VMware ESXi)

Project Management (Process Improvements, Software Development Life Cycle, Problem Analysis and Resolution, Agile, Primavera, Microsoft Project)
Technical Support (Help Desk, Technology Needs Assessment, Troubleshooting)
Web Site Development (HTML, Microsoft FrontPage)
Documentation (Content Development, DITA, Information Mapping, CMS administration, XML, HTML, Adobe Acrobat, TROFF, Training Development, Technical Editing)

Technical Skills

Skills		Experience		Total Years		Last Used
QA, project managment, networks, documentation		Experienced		17+

Accomplishments

•Managed projects including projecting costs, securing vendors, and hiring and training personnel

•Automated repetitive writing and data gathering tasks reducing the time for these tasks by 80%

•Wrote programs to customize reports from packaged software applications eliminating programmer contractor fees

•Created a tool to project survey costs faster and more accurately than the manual method and coded programs to weight and tabulate survey responses in-house eliminating outside vendor charges

•Proposed process changes and developed training to streamline documentation reviews

Work Experience

Senior System Test Engineer
September 2012 to November 2015Motorola Solutions － Schaumburg, IL

Established testing baseline for radio systems, including installing new equipment, performing rollback procedures, and troubleshooting network and system issues.
Performed release upgrade and feature testing.
Tested both propriety and third-party automation tools
Reviewed L2 feature requirements for intent, clarity, and completeness.
Wrote test cases to verify L2 requirements compliance and scenarios for exploratory testing.
Reviewed logs and collaborated with Subject Matter Experts to identify defects.
Created detailed defect descriptions in CQCM system
Presented status at daily scrum meetings.

Staff Content Developer, Upgrade Operations
August 2010 to August 2012Motorola Solutions － Schaumburg, IL

Wrote, edited, and reviewed Low Level Task documents for upgrades of radio systems
Developed task flows to support upgrades and expansions of existing systems.
Resolved upgrade documentation issues from internal lab testing and field implementation.
Reviewed System Design documents requirements for software releases
Wrote Visual Basic macros to automate repetitive formatting tasks for documentation..

Content Developer/Project Lead, Global Customer Documentation
July 2007 to July 2010Motorola Solutions － Schaumburg, IL

Developed hardware, software, and feature manuals for radio systems using XML authoring software and a content management system.
Interviewed subject matter experts to learn feature details. Conducted document technical reviews.
Developed internal training aides for best practices of documentation processes.
Created a department style guide for writers.
Updated and revised the new writer checklist.
Served as the backup system administrator for the content management system, providing technical support and resolving user trouble tickets.
Tested changes in the content management system and XML authoring tool before release to all writers.

Technical Writer, Wirelline and Wireless Products
March 1998 to July 2007Alcatel-Lucent － Schaumburg, IL

Wrote, edited, and produced descriptive and procedural documents that encompassed recovery, security, and upgrading software for telecommunications systems using ISO-compliant documentation processes and Information Mapping principles
Worked with customers and Implementation Engineers to restructure the upgrade process to reduce overall time, identify safe stopping points, and reorder tasks to improve efficiency of system upgrades
Worked on a team to modify feature descriptions based on direct customer feedback
Automated repetitive writing and data gathering tasks reducing the time for these tasks by 80%
Proposed and implemented training to streamline documentation reviews
Developed and presented procedures for optional feature writing
Maintained both external and internal web sites
Updated existing computer-based training
Served as co-chair for the Diversity Council

Education and Training

Master of Science : Telecommunications, 2005DePaul University － Dekalb, IL, CookGPA: GPA: 3.7

GPA: 3.7

Bachelor of Arts : English, 1992Northern Illinois University － Dekalb, IL, DekalbGPA: GPA: 3.2

GPA: 3.2

Associate of Applied Science : Computer Science, 1987College of DuPage － Dekalb, IL, DuPage

GPA 3.9

Skills

Microsoft applications (Word, Excel, Access, Project), CCNA, content management, database, desktop publishing, Electrical Engineering, feature writing, lab testing, macros, market research, marketing materials, network support, processes, Project Management, radio, research, scrum, software training, troubleshooting, UNIX Shell, upgrades, validation

Resume Overview

Companies Worked For:

Motorola Solutions
Alcatel-Lucent

School Attended

DePaul University
Northern Illinois University
College of DuPage

Job Titles Held:

Senior System Test Engineer
Staff Content Developer, Upgrade Operations
Content Developer/Project Lead, Global Customer Documentation
Technical Writer, Wirelline and Wireless Products

Degrees

Master of Science : Telecommunications , 2005
Bachelor of Arts : English , 1992
Associate of Applied Science : Computer Science , 1987

Senior System Test Engineer Resume Example

Resume Score: 100%

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes