Senior Software Test Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Detail-oriented Software Test Manager with over 25 years of leadership, training, project development experience and proven ability to work with independent contributors to complete projects on-time and under-budget. Fantastic collaboration skills looking to bring multitasking and problem-solving to a program management organization.

  • Verbal and Written Communication
  • Organized and Detail-Oriented
  • Standards and Security Compliance
  • Test Program Development
Work History
Senior Software Test Manager, 07/2009 to Current
United Way Of America Lemoyne, PA,
  • Scheduled and facilitated over 200 meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Produced test metrics and test reports for full life-cycle system modifications, updating customers and senior leaders on progress and roadblocks.
  • Assessed skill gaps for employees in testing department and developed training courses to meet identified needs.
  • Monitored day-to-day testing activities, noting areas needing improvement and implementing plans for rectification.
  • Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Developed and maintained defect databases for known issues.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proposed development and testing improvements to positively impact usability, function and performance.
  • Developed over 200 validation master plans, process flow diagrams and standard operating procedures.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Resolved problems, improved operations and provided exceptional service.
  • Collaborated with project stakeholders, including developers, quality assurance team members and business analysts.
  • Collected, modeled and analyzed data in order to make proactive adjustments to plans and meet all milestones.
  • Planned and orchestrated end-to-end processes
  • Adhered to all internal release development guidelines and processes to mitigate liabilities and align with business goals.
  • Managed simultaneous and multiple releases across business areas.
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Created over 500 accurate and successful test scripts to manage automated testing of certain products and features.
    Reviewed over 200 hundreds requirements, specifications and technical design documents to provide timely and meaningful feedback.
    Assessed software bugs and compiled findings along with suggested resolutions for development team members.
    Designed hundreds of testing scenarios for usability testing.
    Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
    Verified quality of over 200 deliverables and conformance to specifications before submitting to clients.
President/CEO, 02/2013 to Current
LockTechSolutions LLC City, STATE,
  • Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
  • Established new business through participation in trade shows and initiating communications with prospective clients via phone and email .
  • Initiated operational improvements using lean methodologies to drive efficiency and reduce costs.
Bachelor of Science: Accounting And Finance, Expected in 05/1995
Stockton University - Absecon, NJ
  • Advanced Software Test Engineering (Certified 2005)
  • PMP Project Management/ Agile Practices for Professionals (Certified 2021)

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Resume Overview

School Attended
  • Stockton University
Job Titles Held:
  • Senior Software Test Manager
  • President/CEO
  • Bachelor of Science

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