Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Motivated Senior Software Engineer in Test (SDET) | Senior QA Automation Engineer professional offering 12+ years of hands on Software | Quality Assurance | Automation | engineering experience with the expertise necessary to take on dynamic and complex software systems. Fast learner with a dedicated understanding of Software Development (SDLC) methodologies (Agile, Waterfall, DevOps, etc), QA processes and deliverables, various methods and levels of testing (UI, API, Database, Mobile, etc), and strong knowledge of automation (framework creation, test automation, agile delivery, various tools, best practices, etc) with experience leading automation teams, introducing and implementing automated processes into organizations, and the skills to maximize software quality and quality assurance efficiency while learning and adapting different technologies to the needs of the business. Banking, Financial, Healthcare, and Governmental industry domain knowledge

  • API Testing: Postman, SOAP UI, Swagger UI
  • Coding / Languages: Java, C++, C#, Groovy, VB .NET, JSON, XML, HTML / CSS
  • Cloud Environments: AWS, Azure
  • Database: Oracle, SQL Server, JDBC, MySQL
  • Development Environments: Eclipse, Microsoft Visual Studio
  • DevOps: Bamboo, Jenkins, Maven, Artifactory, Docker
  • Mobile Testing: Appium, Browserstack
  • Performance Testing and Load Testing: Blazemeter, JMeter
  • Scripting: Javascript, Python, Ruby, VBscript
  • Test Automation: Selenium, Cypress, HP QTP, Microfocus UFT, Test NG, JUnit, TDD, BDD, Cucumber, Gherkin, TestComplete, Karate, REST-Assured, Watir
  • Test Management: ALM, JIRA, TFS
  • Web Development: Angular
  • Version Control: Bitbucket, Github, Git
Work History
Senior Software Engineer in Test (SDET), 03/2020 - Current
Pathai Boston, MA,
  • Lead Quality Assurance | Test Automation for Enterprise Master Reference Data Services group in Data Solutions and Services division responsible for establishing multiple automation platforms as well as drive (automated and manual) testing activities for numerous types of services and applications for respective agile teams within project group
  • Development and delivery of accurate and efficient (automated and manual) test scripts (Smoke, Regression, End to End, Functional, Systems Integration,etc) across multiple application layers (UI, REST API, WSDL, Database) from business and technical requirements analysis to ensure maximum code coverage and high quality releases
  • Work with product owners and attend different ceremonies like Sprint Planning meetings, Scrum, Backlog grooming, Sprint Review and Retrospective
  • Comprehensive test management and documentation deliverables (Test Plans, Traceability Matrix Reports, Test Summaries, Defect Reports, Risk identification, etc)
  • Report, document and manage defect life cycle through JIRA and ALM (Quality Center)
  • Conduct post-release smoke tests and verification of applications in multiple environments and report any outages of such
  • Create, manage and expand scalable test automation frameworks with multiple tools which are effectively designed to handle specific application requirements, drive automation efficiencies and code coverage effectiveness, develop reusable libraries, create code repositories, and ensure meaningful logging and reporting structures
  • Integrate test automation into DevOps CI/CD pipeline and responsible for making sure project testing is optimized for agile delivery of applications in Jenkins
  • Web Service testing (REST API, SOAP, WSDL) (Automated and Manual)
  • Collaborate with product team on functional and technical design specifications of applications to increase overall design quality, usability, and optimization for automated testing
  • Work together with dev team in technical development of UI elements
  • Provide specific technical guidance on defects to developers
  • Convert and migrate pre-existing automation frameworks, scripts, tests, etc to new platforms
  • Establish and execute test automation strategies across multiple application stack layers (UI, API, WSDL, and Database) as well as cross browser compatibility web testing
  • Develop tools and utilities to facilitate testing, integrate with different software, and convert data between applications as needed
  • Condition and generate high quality test data and ensure data compliance requirements are met on all levels of test environments
  • Create and execute (automated and manual) database test scripts using SQL to confirm data validations, correctness, integrity, data models, etc from different sources in Data Warehouse environment
  • Implement in-sprint test automation strategy (automating user story testing in real time) significantly reducing overall testing time thereby increasing sprint velocity and enhancing product delivery
  • Coordinate activities with remote | distributed | offshore teams
  • Advise teammates on team processes and procedures as well as being subject matter resource for automated testing best practices, QA methodologies, and other technical matters
Senior QA Automation Engineer / SDET, 07/2018 - 03/2020
S&P Global VA, State,
  • Direct various types of (automated and manual) testing activities, strategies, and execution (Smoke, Regression, End to End, Functional, etc) on various levels (UI, API, Database, Mobile) for numerous applications and services as well as leading effort to integrate automation objectives into organization
  • Technical lead for multiple projects overseeing framework creation, code repositories, handle code reviews, establish technical standards, develop reusable function libraries, and provide mentorship to other team members
  • Responsible for comprehensive test management and documentation deliverables (Test Plans, Traceability Matrix Reports, Test Summaries, Defect Reports, Risk identification, etc)
  • Led QA side effort in moving current applications from Microsoft Azure to Amazon Cloud (AWS) platform ensuring highest quality assurance standards were met
  • Manage testing repositories stored in AWS S3 buckets
  • Collaborate with developers to optimize applications under test for automated testing including technical design of UI elements
  • Developed TDD tests with JUnit and BDD tests with Cucumber as well as define acceptance criteria using Gherkin
  • Configure and integrate automated testing into CI/CD pipeline with DevOps team making sure testing is optimized for agile delivery of applications
  • Create tools and utilities (using Java, Python, VB .NET, etc) to facilitate testing, integrate seamlessly with different software (such as JIRA, etc), and convert data between applications as needed
  • Performance testing and Load testing on API and other web service applications with Blazemeter and JMeter
  • System monitoring and reporting duties for applications
  • Utilize user analytics in order to formulate automated testing strategies for web and mobile based software
  • Use Bamboo with Selenium and Browserstack to execute test scripts periodically and in parallel across multiple browsers and mobile platforms
  • Carry out in-depth usability testing on Android, iOS and other mobile devices
  • Comprehensive Web Service testing (REST API, SOAP) (Automated and Manual)
  • Perform manual and automated backend testing of applications using SQL, writing queries to confirm correctness of data entered via UI, data manipulation and verification
  • Migrate pre-existing test automation to Behavior driven framework (Cucumber) thereby increasing testing scope substantially and making automated testing more accessible across wider range of QA personnel
  • Work with remote | distributed | offshore teams
  • Led onshore and offshore teams to analyze business requirements and develop automated test suite to run against high volume customer facing web and mobile (Windows, Android and iOS) applications. Result was full regression run (which initially took 90 labor hours) executed in about 1 hour via automation. This led to savings of 89 labor hours
Senior Software Development Engineer in Test , 09/2008 - 05/2018
Iron Mountain Incorporated Hayward, CA,
  • Lead teams that established automation within organization using UFT, ALM, Selenium, JUnit, Jenkins, Maven and other tools
  • Created and executed (automated and manual) smoke, regression, end to end, functional, unit, performance, load, system integration and acceptance tests for API, client server and web based applications within Healthcare, Financial, and Governmental industries
  • Provided life-cycle test management deliverables (Test Plans, Traceability Matrix Reports, Test Summaries, Defect Reports, Risk identification, etc)
  • Drive automation efficiencies and coverage effectiveness using different automation framework tools and techniques
  • Responsible for designing, implementing, and maintaining different types of large-scale, portable, automation frameworks and various reusable libraries with multiple tools that ran test automation across multiple environments and applications
  • Review the development code to build an effective test automation suite to ensure complete technical and business requirements coverage
  • Define and track quality assurance metrics such as defects, defect counts, test results and test status
  • Partnered with Dev team to work on making applications more automation friendly. Coordinated with other teams to enhance overall product design
  • Developed various custom applications (using .NET, Java, C# and other languages) to complete tasks such as generating test data, integrate with other applications and processes, deploy builds to remote machines, and other methods of test facilitation thereby increasing overall efficiency, quality, and coverage of testing
  • Utilize JMeter to perform load testing on numerous applications
  • Research test tools, methodologies, and trends for upgrading existing practices and processes
  • Worked with HIPAA compliant software (User authorization, Access control, Automatic log off, etc)
  • Provided team leadership as subject matter resource for technical training purposes, automation testing procedures and coding best practices
Software Engineer, 01/2004 - 11/2008
Qs/1 Data Systems City, STATE,
  • Full stack development and support programming using multiple programming languages (Java, C#, VB.Net, SQL, JavaScript, etc) on web, client server, and API applications and system enhancements across different product teams within Healthcare, Financial, and Governmental industries
  • Participated in all phases of application development from coding and prototyping through deployment utilizing different SDLC methodologies
  • Worked on projects involving transitioning legacy applications to newer technology platform
Bachelor of Arts: Computer Science, Minor in Business, Expected in
University of South Carolina Upstate - Spartanburg, SC
AWS - Cloud Practitioner Essentials: , Expected in
Amazon Web Services - ,
Six Sigma: Yellow Belt Certification: , Expected in
- ,

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School Attended

  • University of South Carolina Upstate
  • Amazon Web Services

Job Titles Held:

  • Senior Software Engineer in Test (SDET)
  • Senior QA Automation Engineer / SDET
  • Senior Software Development Engineer in Test
  • Software Engineer


  • Bachelor of Arts
  • AWS - Cloud Practitioner Essentials
  • Six Sigma: Yellow Belt Certification

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