senior software engineer business analyst resume example with 10+ years of experience
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Credit Card Processor Conversion – $300B Global Financial Services Company
Partnered with executive leadership to drive strategic project decisions based on data analysis. One of twenty consultants across the country selected to participate in the Accenture Emerging Leaders Program.
Role: Data Mapping Business Analyst
- Assessed business conversion impacts across 800+ commercial card clients and developed an Access database to summarize findings for executive directors
- Defined client communication strategy for notifying the bank\'s clients of impending credit card changes
- Persuaded project leadership to invest $600K to remediate processor functionality gaps impacting 15 of the bank\'s largest commercial card clients
- Managed a team of consultants and clients across 2 workstreams to resolve major processor functionality gaps
- Led
company due diligence effort in determining the viability of launching a new
processor feature
Online Banking Platform Transformation – $300B Global Financial Services Company
Role: Quality Assurance/ Data Management
- Developed and executed Test Cases in Quality Center based on the requirement and design
- Reviewed test cases after requirement changes or enhancements, monitored requirement changes
- Performed Sanity Testing, Smoke Testing, Positive and Negative Testing and Usability Testing for the Affinity Banking module
- Gathered and reported testing and defect status to project leadership Performed Functional and Integration Testing manually
- Performed GUI Testing, Black
Box-White Box and Web Service Testing
- Data Validation and testing using SQL. Create Test Strategy and coordinate test activities
- Create and maintain Test Estimation and Traceability metrics
- Metrics generation (Test Execution and Defect), Daily / Weekly reporting to upper level management
- Worked on Onshore- Offshore model leading a team of 1 onshore and 5 offshore resources
​
Core Insurance Claim System - One of the top 20 insurance and reinsurance company in Australia
Underlying business strategy is to maintain operations in the key global
insurance markets and, where possible, to be a lead underwriter for selected
lines of business.
Advanced
Claims System is the claim processing tool for Lender placed insurance of North
America users.
Role: Business Analyst
- Business Requirements Elicitation
- Functional Specifications Document Creation
- Detailed Technical Design Document Creation
- Process Flow Document Creation
- Release Management Activities
- Meeting with Clients/stakeholders to understand the Business Need
- Meetings with QA / Development team to provide a walk through of Business Requirements and Functional Specifications
- Defining the solution scope and impact analysis
- Creation/ Review of test approach, scenarios, scripts
- UAT Test Execution
- Report management
- Effort Estimation
- Highlight/Escalate any possible issues/risks that could impact the delivery and prepare a contingency plan
- Tools Used - Siebel , Quality Center , Cherwell , Service Now
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Role: Quality Analyst
Review and understand the business requirements
- ALM, QTP certified
- NCFM level 1, 2 & 3 certified
- IBM – RFT certified
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Resume Overview
School Attended
- The Technological Institute of Textile & Sciences
Job Titles Held:
- Senior Software Engineer - Business Analyst
- Software Engineer - Quality Analyst
- Software Engineer - Business Analyst
- Software Engineer - Quality Analyst
Degrees
- Bachelor of Technology
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