Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Experienced iOS and Android mobile developer with a successful track record of developing quality projects, leading teams, and mentoring others.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
06/2014 to Present Senior Software Developer - Mobile Team Lead | , ,
  • Most of my time is spent developing and maintaining mobile SDKs for both Android and iOS.
  • My current (and preferred) focus is on iOS development (Swift and Objective C), but I also work with Android (Java) quite a bit.
  • I fill in the rest with whatever tool or language fills the need at the time, including JavaScript, Scala, shell scripting, etc.
  • I am the team lead responsible for all things mobile at Webtrends, directing and supporting a 5 person development/QA team.
  • Recent projects Analytics SDK for iOS and Android.
  • Collects and transmits application lifecycle and custom events to our Big Data collection servers for analysis.
  • Uses REST calls to interact with the backend Analytics platform.
  • Project includes SQLite, Core Data, encryption, Core Location Services.
  • All documentation done in Appledoc (iOS) and Doxygen (Android).
  • iOS SDK is packaged and distributed as a Cocoapod.
  • Optimize SDK for iOS and Android Architected and Created the Optimize SDK for iOS, enabling customer apps to:.
  • execute optimizations created in the Webtrends Optimize product.
  • run A/B and Multivariate tests.
  • perform switching tests.
  • send conversion data back to the Analytics platform via REST calls.
  • Optimizations include the ability to change text, colors, fonts, images, and any other content within the UI.
  • Development of Sample Applications In order to demonstrate how the above SDKs are used, I developed several sample applications.
  • These apps contain well-documented code to give customers ideas about how to integrated our products into their development projects.
  • The sample apps use technologies such as Core Location, Core Motion, Collection Views, REST calls (using both native networking and libraries such as Alamofire and SwiftyJSON).
  • Continuous Integration Created nearly 100% automated Continuous Integration build process triggered by changes checked into Github.
  • Github Enterprise for source code management.
  • Jenkins build server.
  • Artifactory for build artifact distribution.
  • Appledoc automatic documentation build and publish.
  • Cocoapods for SDK distribution Leadership My role as the Team Lead spans the worlds of architectural planning, strategic business direction, and Agile development practices.
  • I am the scrumbag (scrum master) responsible for leading daily standups, sprint planning, retrospectives, and backlog grooming.
  • I work very closely with product owners to plot the course of development over the next 3-12 months.
  • Mentorship Highly involved in intern mentorship and continuous learning programs for peers.
  • I conduct weekly brown-bag training sessions to assist those who want to pick up a new skill or language.
  • Past topics include Objective C and Swift programming in iOS.
07/2013 to 12/2013 QA Intern Copart | , ,
  • Mobile development for Android and iOS.
  • Technical lead for mobile dev.
01/2009 to 05/2010 IT Manager | , ,
  • As the EAI (IT) manager at Clear One, I reported directly to the VP of Information Technology and managed a team of Systems Administrators and Systems Engineers supporting enterprise-wide applications and infrastructure including network, servers, telecommunications, desktop PCs, mobile computing, and the company helpdesk.
  • I was fully responsible for hiring, terminating, coaching, and rating personnel, as well as all IT budgeting, scheduling, purchasing, project work, forecasting, policies and procedures, etc.
05/2005 to 10/2008 Technical Support Engineering Manager Carlisle Interconnect Technologies | , ,
  • Managed a team of support engineers for Intel servers, data storage, and RAID products.
  • Developed and delivered training to call center agents, tracked an ongoing list of hot issues, developed reporting metrics to measure efficiency and effectiveness of people and processes, acted as a liaison between front-line support personnel and product engineers.
  • Responsible for budgeting, planning, resource allocation, service upgrades, and quality assurance as well as performance management of the entire team.
  • Responsible for up to 15 direct reports spread across several geographies.
  • Oversaw scheduling, team performance & dynamics, and all aspects of employee management including performance reviews Drove continuous improvement into the organization through development of performance metrics and standard procedures.
  • Coached senior personnel into supervisory and mentoring positions.
09/2001 to 05/2005 Senior Engineer Multi-Tech Systems, Inc | , ,
  • Managed the Storage Utility Group, a team of seven engineers spread across three geographies.
  • The storage group was responsible for engineering and 3rd level support of all IT-supported storage systems deployed across the enterprise.
  • Fully responsible for all management duties including budget, forecasting, hiring, performance management, coaching, and skills development of the team.
09/1999 to 09/2003 Storage Area Network Engineer Avangrid Inc. | , ,
  • Storage Area Networking Engineer responsible for the evaluation, testing, and implementation of new storage technologies within Intel.
  • Developed and executed test plans, documentation, training materials, as well as supported a worldwide storage area network.
  • Experienced in end-to-end SAN technologies: EMC Symmetrix, EMC Clariion, EMC NAS, Brocade FabricOS, zoning, fabric design, remote replication and disaster recovery, , snapshots, cloning, iSCSI, Fibre Channel, SATA, SCSI, storage virtualization, Mirrorview, Snapview, SAN Copy, MS Cluster Server, IBM Bladecenter servers, HBAs, PowerPath, etc.
06/1995 to 09/1999 SQL DBA & Integration Engineer Storage Utility Group Intel Corp | , ,
  • System administrator responsible for engineering, implementing, and supporting complex database systems for Intel's IT infrastructure.
  • Maintained legacy systems, developed cutting-edge systems, and ensured the availability of database systems to Intel's worldwide, 24x7 Finance, HR, and Manufacturing departments.
  • Duties included systems engineering, database design, systems analysis, 24x7 global support, data replication and backup, upgrades, quality assurance, development, testing, and ongoing support of mission-critical systems.
Expected in 2014 Bachelor of Science | Computer Science Portland State University, , GPA:
Computer Science 3.92 Magna Cum Laude Links

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School Attended

  • Portland State University

Job Titles Held:

  • Senior Software Developer - Mobile Team Lead
  • QA Intern
  • IT Manager
  • Technical Support Engineering Manager
  • Senior Engineer
  • Storage Area Network Engineer
  • SQL DBA & Integration Engineer


  • Bachelor of Science

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