Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Software Engineer with over 20 years in IT industry with focus on product design and development seeking a long-term career position in Information Technology. Experienced in both JAVA and Microsoft.NET platforms. Extensive knowledge in all areas of project life cycle. Highly experienced in leading cross-functional teams. Effectively manages workload to meet deadlines. Team player, self-starter and comfortable handling all aspects of application development. Excellent oral and written communication skills.

  • Development skills: JAVA web application development, Web Services, J2EE, SOA/SOAP, Eclipse/MyEclipse, JDBC, XML, JBOSS, GWT, JUnit.
  • Database skills: Oracle 12, MySQL, MS SQL Server, TOAD, T_SQL, Access, Visual FoxPro, DB scripts, stored procedures, and database design.
  • Process trained in CMMI
  • Agile development using Scrum and techniques from other agile iterative development approaches.
  • Other development experience: desktop application development in MS Visual Studio .NET, C#, VB, Crystal Reports, and VB6.
  • Operating systems: Linux, Windows
  • Source code archive: CVS, Visual SourceSafe
  • Development design tools: Visual Paradigm, MS Visio
  • Non development skills: MS Office (Word, Excel, PowerPoint, etc.)

Over course of 20+ year career, successfully delivered numerous applications built from ground up. Most recent accomplishments include:

  • development of web service (Java EE 6, JAX-WS) providing specialized API to serve data to several client-applications. Resulted in significant improvements in efficiency by eliminating need for applications from having to implement similar code saving hundreds of hours in development costs.
  • lead development of complete, multi-tiered Web application (JAVA, JBOSS, GWT) used to report quarterly data releases. Done to replace aging legacy desktop applications with modern, web-based application. Helped lower overall costs by thousands by eliminating hard-product distribution, improved timely data delivery, and greatly increased customer satisfaction. Designed and developed back-end, server-side code for DAO and business logic tiers.
Senior Software Developer and Team Lead, 09/1996 - 10/2013
Uniti Group Ithaca, NY,

Developed and supported software for company specializing in media measurement information. Collaborated with product and engineering team members to define and develop new product concepts. Created proof-of-concept prototype applications for demonstration and evaluation purposes. Drove continual improvement to system architecture by refactoring old legacy code. Managed the road map for product design and development. Lead small development teams up to 10 including developers, business analysts, and testers.

Over 17 years, successfully developed numerous applications, both client-facing and internal, ranging from web based applications developed in JAVA to desktop software written in Visual Studio .NET and VB6. Gained extensive knowledge and experience in all phases of the product life-cycle and object oriented design.

Handled a wide range of support issues; setup/configuration, product deployment, code debugging, and tracing data anomalies. Often worked directly with customers providing third level support to address urgent or complex issues where a higher level of technical knowledge was required.

Developed database queries and stored procedures in both Oracle and MS SQL Server to provide reporting level data. Designed database schemas to support new applications. Wrote database scripts to migrate schemas to new environments or platforms.

Acquired very strong written documentation skills in all areas of product life cycle; development estimates, system requirements, unit testing, system design, user documentations, CMMI artifacts. Able to effectively communicate via email when appropriate.

Experienced in all aspects of unit testing and system testing; test driven development, parameterized unit testing (PUT) using JUnit, isolated object test harnesses, regression testing, integration testing, negative tests.

Outstanding verbal communication skills; ability to translate complex technical issues into terms easily understood by non-technical customers (and vice versa). Able to communicate directly with customers and management in a professional, friendly, and collaborative manner. Worked with directly with product owners to flesh out requirements, provide options, getting clarification on ambiguous or poorly defined objectives.

Coordinated with QA testers for end-to-end unit testing and post-production testing. Provided analysis and support during system testing: identifying, prioritizing, and resolving defects. Performance analysis; analyzing results, identifying bottlenecks, refactoring code to improve efficiency and optimize speed.

Developed formatted, presentation-level reports using Crystal Reports.

Work independently or part of a team as needed.

Senior Software Developer, 08/1985 - 08/1996
Visual One Systems City, STATE,

Software developer for company specializing in hospitality systems. Developed multi-user desktop applications using VB6 and MS SQL. Updated, modified and expanded existing software programs. Provided all levels of 24/7 support. Resolved customer issues by establishing workarounds and solutions and by debugging and creating defect fixes.

Lead a small team of 4 to 6 developers. Served as a mentor to less experienced team members.

Designed database schemas; tables, relationships, constraints, indexes, etc.

Responsible for design and implementation of shared classes, procedural code modules, and user interface. Developed interfaces to integrate with external systems.

Gained valuable experience in designing user friendly systems with simple and effective UIs.

Trained end users. Wrote system user manuals.

Traveled to work on-site with customers. Gained extensive experience interfacing with customers and providing customer service.

: , Expected in
University of MD - College Park, MD

Attended two years.

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