Detail-oriented Quality Coordinator committed to improving organizational outcomes by monitoring performance initiatives. Focused on planning, implementing and optimizing procedures. Specializing in Software Testing with Agile and Scrum Process operations and dedicated to maximizing quality.
Quality Analyst with experience in program and project management applications such as Credit Card (POS). Effective communication and organizational skills. Independently tests multiple applications with minimal supervision.
Strategic Quality Analyst versed in developing standard operating procedures and training materials to promote adherence to quality standards. Dedicated to identifying operational pain points and implementing actionable improvements reduce corporate costs and increase consistency of quality.
Proficient Quality Analyst with experience handling and resolving critical quality problems using research abilities. Strong analytical, organizational and planning abilities. Consistently works with minimum supervision.
Independent and self-directed. Detail-oriented Quality Coordinator committed to improving organizational outcomes by monitoring performance initiatives. Focused on planning, implementing and optimizing procedures. Specializing in DCSI operations and dedicated to maximizing quality.
Correction action planning
Structured Query Language mastery
Six Sigma methodology
Software quality assurance knowledge
Mastery of QA methodologies
Laboratory computer systems
Senior Scrum QA Analyst / Company Name - City, State05/2013 - 07/2020
Participated in daily Scrum meetings to update on project progress.
Monitored and facilitated scrum processes and team meetings for touch screen solution petroleum , hospitality and service industry.
Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
Trained and mentored highly effective teams to meet corporate service standards.
Identified, addressed and either resolved or escalated project issues.
Kept project teams on-task with proactive control of budgets, schedules and scopes.
Produced status reports for customers and senior management.
Identified and resolved hardware and software interface obstacles and oversaw system integration.
Analyzed system-level diagnostic failures for both hardware and software and developed corrective actions.
Designed and updated test cases to complete consistent manual tests.
Developed data management plans to collect, manage and analyze data.
Produced test scripts for new automated software testing rounds.
Reviewed configuration files, logs and sections of code to complete debugging and locate breakdown sources.
Set up automation frameworks, tools and methodology to assist future users and streamline automation.
Involved in Hard Core Testing of Pin Pad (EMV Machines) Testing for SHELL
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Clear contact info
Chattahoochee Technical College
Job Titles Held:
Senior Scrum QA Analyst
Lead QA Scrum Software Engineer
Software QA Engineer
Chattahoochee Technical College -
03/2005 Associate of Science : • Electronics & Bio Medical Engineering Bangalore University -
04/2006 Bachelor of Science : Computer Science
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