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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Dynamic and focused Administrative professional with a strong desire and drive to cultivate the necessary skills to thrive in a demanding and supportive business environment. Recognized for drive, tenacity and an indefatigable work ethic.

Highly organized dedicated self-starter who meets project deadlines while proforming multiple tasks within a fast paced environment

Effective communicator, organizer, leader and problem solver who can independatly plan business affairs or excel in a team….builds teamwork and possess the initiative to meet the demands of ambitious human resource objective

Highlights

Excel spreadsheets

Results-oriented

Self-directed

Professional and mature

Advanced MS Office Suite knowledge

Strong problem solver


Experience
Senior Police Administrative Aide Deputy Director, Associate Staff Analyst and staff, 01/2014 to Present
Motion RecruitmentFeasterville Trevose, PA,
  • Monitor the progress of the Civilian Quarterly Data Reports from patrol and admin.
  • commands Supervise the processing of appropriate forms by reviewing, correcting errors, making adjustments and inserting appropriate information Plan, prioritize and delegate work tasks to ensure proper functioning of the entire unit Identify, prioritize requests and implement quick and efficient delivery of the best solution to issues.
  • Prepare purchase requisitions and receiving reports Inform and update members of Service of DCAS examinations and prepare Personnel Bureau Memos Assist in the operation of the Compressed Time and Flextime Programs and The Principal in the Precinct program Enter data and utilize various computer programs to identify uniformed personnel Assist in all phases of the Incentive Award Ceremonies, Post Ceremonies and 100 Year Association Award Maintain proper level of equipment and supplies by continuous monitoring of inventory.
Police Administrative Aide, 01/2010 to 01/2014
City, STATE,
  • Domestic Violence Unit Inputted domestic violence reports into Domestic Incident Report System database Provided domestic violence victims with emergency information Answered 911 and 311 calls, dispatched emergency personnel if needed.
  • Input crime reports (UF-61) in On Line Complaint System Monitored, organized and filed departmental forms , specialized correspondence and vouchers utilizing department format Utilized FINEST and SPRINT consoles to input or retrieve information relating to DMV transmissions, address checks, warrant checks, weapons and arrest records.
  • Made proper notifications to supervisory personnel of unusual conditions or situations Log stolen and safe keeping items in N.Y.P.D Property and Evidence Tracking System Took reports for walk-in complainants referring them to Police Officer, Detectives or emergency personnel if needed.
  • Answered precinct telephone switchboard and direct callers to proper extensions.
Customer Service Representative III, 01/2006 to 01/2010
NACity, STATE,
  • Took and processed residential mortgage loan applications and offered or negotiated terms of residential mortgage loans for compensation or gain Assessed customer information and suggested appropriate products and service solutions Sold and closed customers on value and benefits of suggested alternatives Provided exceptional customer service Maintained strong product and sales knowledge and core service values Provided sound advice at every customer interaction to create a positive customer experience and ensure that the customers financial needs are met Responsible for meeting and exceeding specific individual and team sales goals Cross-sold products to provide multi-services for customers and make referrals to associated partners Participated in investigating, locating, resolving and controlling Teller differences to manage the Teller Difference budget within acceptable standards Approved financial transactions using sound judgment to minimize risk and potential losses from fraud and other decisions that will impact the Store's financial results.
  • Coordinated and directed events to obtain new and small business customers.
  • Provided supervision, coaching and mentoring of Teller and Platform staff to positively reinforce behavior Assisted in managing Cash Recap, Cash Master reporting and cash limits in accordance to Teller Operational Standards.
  • Audited and maintained main and baby vaults which exceeded $250, 000 daily.
Education
Bachelors of Science: Public Administration Human Resource Management, Expected in Spring 2014
John Jay College of Criminal Justice - New York, NY
GPA:
Public Administration Human Resource Management
Certified Notary Public for The State of New York: , Expected in
- ,
GPA:
Skills
benefits, budget, coaching, Interpersonal and Communication, customer service, database, delivery, financial, forms, inventory, managing, mentoring, Access, Excel, Microsoft PowerPoint, Word, weapons, mortgage loan, mortgage loans, Notary Public, office Machines, Organizational, Personnel, Police, progress, purchase requisitions, quick, receiving, reporting, sales, sound, supervisory, supervision, switchboard, telephone, type

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Resume Overview

School Attended

  • John Jay College of Criminal Justice

Job Titles Held:

  • Senior Police Administrative Aide Deputy Director, Associate Staff Analyst and staff
  • Police Administrative Aide
  • Customer Service Representative III

Degrees

  • Bachelors of Science
  • Certified Notary Public for The State of New York

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