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senior nurse manager outpatient infusion cru resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and a strong oncology-specific foundation. Proficient in working with multidisciplinary teams to optimize patient care and experience. Quality-driven and efficient with strong interpersonal abilities.

Experience
08/2018 to Current
Senior Nurse Manager, Outpatient Infusion/CRU Community Health System Moberly, MO,
  • Senior Nurse Manager of 41 chair Infusion Center and Clinical Research Unit.
  • Participated in planning and designing 28 chair Outpatient Oncology Infusion Center conducive to teamwork and efficiency.
  • Lead a team of 18 staff of Registered Nurses and Patient Care Technicians in providing excellent, safe patient care and outstanding patient experience.
  • In collaboration with Translational Research Institute, established a 13 chair phase 1 Clinical Research Unit.
  • Apply clinical judgment and comprehensive knowledge of facility policies to assist nurses with patient care decisions.
  • Work collaboratively with a multi-disciplinary team of clinical and non-clinical professionals to ensure excellent patient outcomes while continuing to achieve budgetary, volume and patient experience goals.
  • Perform personnel interviewing, hiring, and disciplinary actions. Currently, nursing turnover is less than 7%.
01/2014 to 08/2018
Senior Nurse Manager, Outpatient Infusion Unitypoint Health Rock Island, IL,
  • Built a strong, cohesive nursing team during transition of this physician office-based infusion center to a hospital-based infusion center.
  • Collaborated with management teams in order to implement and evaluate programs and services, growing from 12 to 16 chairs and extended hours to meet the needs of patients within their community.
  • Provided strong leadership and guidance to nurses.
  • Handled annual performance evaluations for nursing staff.
  • Mentored and coached nursing staff, listening to concerns and providing counsel.
  • In collaboration with a multi-disciplinary team, established policies and guidelines to maximize patient safety.
08/2012 to 01/2014
Clinical Nurse Manager, Medical-Telemetry Unit Community Health System Woodward, OK,
  • Requested by CNO to step into this role to lead a team of 46 staff on a medical-telemetry unit.
  • Established a strong team of Assistant Nurse Managers.
  • Met clinical, labor and budgetary goals.
  • Built patient experience scores to 95th percentile.
12/2011 to 08/2012
Administrative Nursing Supervisor Ardent Health Services Tulsa, OK,
  • Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
  • Maintained correct number of staff to meet budget parameters while promoting high levels of patient care.
  • Ensured timely patient admission placement and ED throughput.
  • Coordinated employee schedules according to shift changes and availability.
  • Rounded on patients and facilitated addressing any concerns or complaints and performed service recovery.
04/2009 to 12/2011
Clinical Nurse Manager, Bone Marrow Transplant Children's Hospital Boston Boston, MA,
  • Nurse Manager of Bone Marrow Transplant Unit.
  • Participated in achieving FACT accreditation.
  • Opened a 6 bed BMT overflow unit.
  • Outstanding patient experience, high employee satisfaction, low turnover.
  • Achieved organizational, clinical and budgetary goals.
05/2007 to 04/2009
Assistant Nurse Manager, Bone Marrow Transplant Florida Hospital City, STATE,
  • ANM of a busy bone marrow transplant unit.
  • Led a team of 23 nursing staff.
  • Participated in several process improvement initiatives.
02/2006 to 05/2007
Registered Nurse, ICU Florida Hospital City, STATE,
  • Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians.
  • Administered medications and treatments, monitoring patients for reactions and side effects.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
  • Acted as patient advocate and implemented total patient care through team nursing process.
02/2004 to 02/2006
Administrative Nursing Supervisor Florida Hospital City, STATE,
  • Administrative supervisor for a busy, growing community hospital.
  • Oversaw all operations during shift of 3pm-3am, including ICU, PCU, ED, imaging and venous access services.
11/1999 to 02/2004
Registered Nurse/Charge RN, Bone Marrow Transplant Florida Hospital City, STATE,
  • Provided excellent, safe patient care to adult and pediatric bone marrow transplant patients.
  • Critical care for BMT patients to enable patient to remain on unit.
  • Charge nurse on regular basis.
06/2001 to 05/2003
Staff RN/Charge RN ICU Orlando Regional Medical Center City, STATE,
  • Delivered optimum treatments to critical-care patients following prescribed rules, policies, protocol and procedures.
  • Developed and maintained professional relationship with members of health care team, patient and patient's family.
  • Supervised cardiac monitors, mechanical ventilators and alarms and oxygen delivery devices.
11/1999 to 11/2000
Registered Nurse, Emergency Department Osceola Regional Medical Center City, STATE,
  • per diem RN in a fast-paced, high acuity emergency department.
06/1994 to 11/1999
Registered Nurse, Bone Marrow Transplant Unit Roswell Park Cancer Institute City, STATE,
  • provided excellent, safe patient care to pediatric and adult BMT and critical care patients.
  • Charge RN on rotational basis.
02/1997 to 11/1998
Registered Nurse, Cardiac ICU Mercy Hospital Of Buffalo City, STATE,
  • part-time RN in busy cardiac ICU.
  • Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
Education and Training
Expected in 04/2012 to to
Master of Science: Nursing, Management And Leadership
University of Central Florida - Orlando, FL,
GPA:
  • 4.0 GPA
  • Sigma Theta Tau International Honor Society of Nursing
Expected in 05/1994 to to
Bachelor of Science: Nursing
D'Youville College - Buffalo, NY
GPA:
  • Outstanding Achievement Award Recipient
  • Adult Recognition Award
  • Dean's List
  • National Deans List
  • 3.78 GPA
  • Graduated magna cum laude
Activities and Honors
  • Daisy Nurse Leader of the Year Award recipient - 2022
  • Model of Excellence Award - 2007, 2008, 2009, 2010
  • Excellence in Nursing Award recipient, RPCI- 1997
Licensure / Certifications
  • RN Licensure - Florida, RN3413142
  • ACLS - renewed December 2021
  • BLS - renewed December 2021
  • CITI Training - renewed December 2022
  • Chemotherapy Certified, AdventHealth 1999-current
  • Port and CVC Certified, AdventHealth, 1999-current

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Resume Overview

School Attended

  • University of Central Florida
  • D'Youville College

Job Titles Held:

  • Senior Nurse Manager, Outpatient Infusion/CRU
  • Senior Nurse Manager, Outpatient Infusion
  • Clinical Nurse Manager, Medical-Telemetry Unit
  • Administrative Nursing Supervisor
  • Clinical Nurse Manager, Bone Marrow Transplant
  • Assistant Nurse Manager, Bone Marrow Transplant
  • Registered Nurse, ICU
  • Administrative Nursing Supervisor
  • Registered Nurse/Charge RN, Bone Marrow Transplant
  • Staff RN/Charge RN ICU
  • Registered Nurse, Emergency Department
  • Registered Nurse, Bone Marrow Transplant Unit
  • Registered Nurse, Cardiac ICU

Degrees

  • Master of Science
  • Bachelor of Science

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