*AS400, Oracle, EDI, Great Plains
*Walmart / Walmart.com - POS, Basket Lists, Retail Link
*Strategic & Long-Range Planning
*Program Design & Development
*Microsoft Office Advanced User
*Exceptional written/verbal skills
*Management and Training: Retail (vacuums), Technology, Hospital Medical Equipment and Services Research, Market Penetration, Sales, Service & Support
*Technical Skills (Adobe Framemaker, MadCap, Snag It, Author-It, ERP/MRP, Tableau, Power BI, WebEx, SharePoint, CRM, EDI, CRM, Kronos, GHX, Nuvia)
*Self-supervision, quick learner, team player, problem solver, pro-active and adaptable to new environments
Mission Statement: "Retail and Business Management with a strong understanding of the importance of item trends and maximizing sales of plan-o-grams bringing a full knowledge of geodemographic/consumer data clusters and POS. Compiling information to support Sales, Marketing, Merchandising and Product Development to identify future customers' demands and needs. Able to multitask, prioritize and act with a since of urgency while viewing the full prospective of the need and outcome of a situation or future insight of business opportunity. "
Account Management / Client Relationships
Market Trends & Opportunities
Prospecting and Evaluating Targets
Sales Pipeline Management
01/2015 to Current
Senior Information AnalystHealthTrust － Brentwood, TN
Subject Matter Expert-Responsible for Vendor and Member data concerning Cross References and alternative items that are essential to Internal and External customers to assist with potential opportunities, converting members, compliance reporting and member cost savings.
Responsible for reference data within HealthTrust and expected to work closely with the HealthTrust Business Units to understand their data information needs and translate business requirements to enhance and maintain reference data.
Assist in data validation for analytical solutions that support business use cases and assist in ensuring data stewardship as well as understanding business intelligence methodologies and business intelligence applications.
Lead discussions with business to capture, analyze, and document requirements for information life cycle management.
Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
Work with business and technology teams to assist in designing new systems and applications for business by analyzing requirements; studying system capabilities; writing specifications; testing new applications.
Creation of internal Cross Reference database; created user stories, business use cases, QA analytics, etc.
Cleaned 1.6M+ items of duplicates, incorrect crosses, obsolete and inactive items for new database in six month period.
Act as a liaison between HealthTrust and vendors to ensure all 1300 national contracts have cross references.
Developed Cross Reference lifecycle process that includes alternatives become part of the Sourcing Negotiations.
Proficient in using KEY HealthTrust Applications, such as: inSight, Catscan, IMS, XRF, Categorization Tool, Cross Reference tool, HealthStream, HCA Rewards, NuVia (GHX), HOME, SCRUBS, PASS, RAFT, Project Tracker, Concur, SharePoint, Lawson, Authoria, VIRA, Meditach, Covey, KRONOS, etc.
Utilization of tools such as Microsoft Excel and Access micros, vlookups, pivots, concatenate, charts, graphs.
Knowledge and excellent understanding of GPO's, Contracting, Cross References, Categorization and UOM/QOE.
Proven Success: Creation of New Hire Guide and Orientation for Contractors, Cross Reference Redefined Business Process, Business Continuity Planning, Data Governance Glossary, Cross Reference WIG Project Plan.
04/2012 to 02/2015
Software Development Project ManagerSymmetry Surgical － Antioch, TN
Responsible for multiple technical projects supporting the e-commerce drop ship product line for both internal and external business.
Partnered with Business Project Management staff to manage and deliver customer projects on time and within budget.
Allocated and managed technical staff of 15 Development Engineers, technical writing staff and interns.
Created Subject Matter Experts within department as 'go-to' mentors sharing expertise while elevating cross training within the department.
Managed major internal product enhancements improving internal processing as well as internal business process.
Developed and established Agile development within the department, while initiating peer-to-peer reviews.
Improved Technical Writing process for on-line customer learning materials.
Established third tier production support process, decreasing response/resolution time giving team members responsibility and accountability.
Substantially increased Helpdesk response time by identifying repeating issues, developing projects to address issues quickly and training staff on new resolutions.
11/2008 to 02/2012
Senior Account ManagerOreck － Nashville, TN
Hired to bring Oreck products to Big Box Stores from small online and infomercial ordering.
Primary customer Walmart and Walmart.com.
Prime player in US and International Divisions' item development process.
Work directly with President and VP / Merchandise & Marketing as an item development consultant to manage 180% SKU count increase in FY09.
Built strong relationship with Walmart buyer and product placement specialist to ensure products showcased and coordinated special deals and online flash sales.
Responsible for forecasting and monitoring annual budget and ROI.
Manager over Wal-Mart replenishment Wal-Mart dot com product development Wal-Mart International overseeing seven associates.
Provide MIS team with forecasting expertise to develop demand-based POS / EOS communications system for factories.
Developed PowerPoint presentation for Customers 2010 vision of color and item development for the President of company to present Wal-Mart Buyers and Divisional Managers both US and International divisions of Wal-Mart.
The ability to identify and support category strategies by incorporating consumer data clusters and POS.
Strong understanding of Retail Link reporting to develop item trends and forecasting.
Year-to-date net results include a 48% increase in Comp Sales with a forecast accuracy of 92% overall and a turn increase of 9.32%.
Experience working with all levels at the National Accounts, including Divisional Merchandise Managers, Buyers, Replenishment Managers, Regional Buyers, Forecast Analysts, Modular Planning Managers and Store Managers.
Presented new products and product solutions for Walmart, then using 1SYNC and Data Sync, setting up the items for Walmart, Forecasting (CPFR), assisted Walmart buyers order product then insured the orders were received.
Worked with buyers to suggest seasonal or year round replenishable items.
Member of Nashville's Retail Link User Group - monthly meetings to assist with reporting and product placement.
Analyzed corporate business processes to develop customized solutions, and reduce costs, and improve performance within a given budget.
Researched, diagnosed and documented Deloitte employees and Fortune 500 clients' issues and ensured they were resolved in a timely manner.
Identified, analyzed and researched business needs and user requirements for quick resolution.
Facilitated, managed, maintained, and fostered productive business and for over 150 applications, including: Windows XP/Vista, Microsoft Office, Adobe Suite/Audition, Visio, Service Desk, LiveLink (IXOS), CRM, LiveMeeting and SAP with little or no supervision.
Used Instructional System Design (ISD), Performance-Based Training (PBT) and Criterion Referenced Instruction (CRI) for Competency Based, ADDIE, Sequential, Tracked and Evaluated approaches.
Participated in development of processes and methodologies; contributed to scope and planning, designing, building, testing, and delivery of technical solutions within the software development lifecycle.
Worked with Product Managers, Integration Team, Quality Assurance and Knowledge Management to ensure requirements and feature development were in line with product strategy.
Facilitated new hire training and document/author new hire guides, quizzes and homework assignments for business applications using Adobe Framemaker, Author it and Snag it software.
Ensured training is fun, interesting and interactive using HumaNext Communication & Training techniques.
Education and Training
Project Management Certification for Business Professionals ONLINE
Harvard Business School Supply Chain Certification ONLINE
Certified Account Manager ONLINEConnecticut School of Broadcasting
Associates of BroadcastingNashville, TN
BachelorsTrinity University － Saint Louis, MO
Account Management, Adobe Suite, Agile, budget, Business Development, business intelligence, Business Management, Business Process, business processes, charts, color, com, compliance reporting, consultant, contracts, CRM, Client, clients, data validation, database, delivery, designing, e-commerce, flash, Forecasting, Adobe Framemaker, graphs, Harvard, IMS, Instruction, Inventory, Knowledge Management, KRONOS, Lawson, Logistics, Market Trends, Marketing, materials, meetings, Merchandising, micros, Access, Microsoft Excel, Microsoft Office, PowerPoint, SharePoint, Windows XP, MIS, Negotiations, POS, Prime, processes, Process Improvement, Product Development, Project Management, QA, Quality Assurance, quick, Relationship Building, reporting, Retail, Sales, SAP, software development, stories, strategy, supervision, Supply Chain, System Design, Technical Writing, Visio, vision, Vista, Author