Senior Information Analyst Resume Example
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SENIOR INFORMATION ANALYST
Qualifications
| Oracle, Microsoft Office, Excel, UNIX, LaTeX, Matlab, Mathematica, Minitab. Statistical Techniques: Logistic Regression, Functional Data Analysis, Data Mining, Forecasting, Building Models, Designing Experiments, etc. Programming Languages: SQL, C/C++, SAS (Certified Base Programmer), Perl, and some VBA. Mathematics of Finance: Passed Society of Actuaries Joint Exams 1 and 2. |
Work Experience
01/2009 to Current
Senior Information AnalystCity Of Chicago, Il － Chicago , IL
- Analyzed, evaluated, and improved business processes within the default servicing area of Chase Home Finance.
- Provided support to business operations through analysis of key performance indicators and market trends.
- Provided robust modeling and reporting to facilitate executive-level decision making.
- Created statistical forecasting model for Short Sale processing within Loss Mitigation area of Chase Home Lending.
- Developed SQL queries to capture consolidated data from three acquired mortgage providers into the JPMorgan Chase umbrella organization.
- Led data analytics project on creating unified rules for employee incentive program.
- Created and maintained monthly reports used for bonus payment calculations.
01/2000 to 01/2009
Senior Member of Scientific StaffNortel Networks － City , STATE
- Lead systems engineering activities for Spectrum Peripheral Module in wireline and wireless networks.
- Prepared and maintained customer visible traffic engineering documentation.
- Designed and executed capacity tests on multi-processor switch components.
- Analyzed data, and modeled node performance, including effects of call types, and optional services.
- Analyzed system bottlenecks; provided architectural recommendations for products evolution to meet customer requirements.
- Discovered and solved numerous software deficiencies; enhanced the quality of the product.
- Developed theory/model that explained performance issues reported by a major international mobile phone company.
- Proposed a solution that was implemented within one month and was later advertised by sales and marketing teams to other customers.
- Studied queuing theory and overload controls.
- Made recommendations suggesting specific parameters optimization.
- Created a capacity calculator; a tool predicting case resolution time improvements by using Lean Six Sigma methodology.
01/1995 to 01/2000
Teaching Fellow and Research AssistantUniversity Of North Texas － City , STATE
- Instructed undergraduate courses in: calculus, real analysis, linear and college algebra, probability and statistics, and discrete mathematics (graph theory).
- Conducted research in the area of Dynamical Systems, with special interests in iterated function systems, fractal sets, Markov chains, probability, and queuing systems.
01/1994 to 01/1995
Instructor and Research AssistantNicolaus Copernicus University － City
- Member of Ergodic Theory research team; research financed by national grants.
- Taught real analysis and numerical methods (basics of linear programming).
Education and Training
2000
Ph.D: MathematicsUniversity of North Texas － City, StateGPA: GPA: 3.92/4.0Mathematics GPA: 3.92/4.0
1994
M.S: MathematicsNicolaus Copernicus University － CityPolandGPA: GPA: 4.93/5.0Mathematics GPA: 4.93/5.0
Work History
Company Name
Company Name
Interests
Other
*Multicultural and multilingual - English, Polish, and some Russian.
*Competitive bridge player, member of American Contract Bridge League (ACBL).
Publications
P. Hanus, M. Urbanski, "Rigidity of Infinite Iterated Function Systems", Real Analysis Exchange, Vol. 24(1), 1998/9, pp. 275-288.
*P. Hanus, M. Urbanski, "A New Class of Positive Recurrent Functions", Contemporary Mathematics Series of AMS, 246 (1999) 123-136.
*P. Hanus, M. Urbanski, "Complex continued fractions with restricted entries", Electronic J. Differential Equations, Vol. 1998 (1998), No. 27, 1-9.
*P. Hanus, R. D. Mauldin, and M. Urbanski, "Thermodynamic formalism and multifractal analysis of conformal infinite iterated function systems", Acta Math. Hungarica, 96 (2002), 27-98.
Additional Information
- Recognitions & Awards Nortel Networks Wireless Software Solutions Recognition Award, 2006. Nortel Networks SPM Systems Engineering Recognition Award, 2003. Nortel Networks Silver Pride Award, 2001. Outstanding Graduating Ph.D. Student Award at UNT, 2000. Best Department Of Mathematics and Computer Science Graduate Award at Nicolaus Copernicus University, Poland, 1994 Scholarship of The Minister of Education of Poland, awarded three times, 1992-1994. Other Multicultural and multilingual - English, Polish, and some Russian. Competitive bridge player, member of American Contract Bridge League (ACBL).
Skills
business operations, business processes, C, C++, calculator, calculus, Data Analysis, Data Mining, decision making, Designing, documentation, Experiments, Finance, Forecasting, Functional, grants, market trends, marketing, Mathematica, Mathematics, Matlab, Excel, Microsoft Office, Minitab, modeling, networks, optimization, Oracle, Perl, Programmer, Programming, quality, reporting, research, sales, SAS, Six Sigma, SQL, statistics, switch, systems engineering, phone, UNIX, VBA
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Resume Overview
School Attended
- University of North Texas
- Nicolaus Copernicus University
Job Titles Held:
- Senior Information Analyst
- Senior Member of Scientific Staff
- Teaching Fellow and Research Assistant
- Instructor and Research Assistant
Degrees
- Ph.D : Mathematics
M.S : Mathematics
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