Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

To obtain a valuable experience in the field of Information Technology. Experienced Technician with over 7 years of experience in computers. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Microsoft Office
  • Virus/Malware removal
  • Windows Operating systems installations
  • Desktop Hardware troubleshooting
  • Track-It! IT Help Desk Software
  • Network Cabling (Making straight through cable, Crossover cables, Punch downs)
  • ID Card Management
  • Small Office / Home Office Router Configuration
  • Visual Basic. NET
  • 3D Modeling
  • Animation
  • Art
  • Adobe Products (Illustrator, Fuse, Photoshop...ect.)
  • Cabling
  • Construct 2
  • Construct 3
  • Hardware
  • Digital Imaging
  • Electronics
  • Game maker
  • Network Cabling
  • Hardware troubleshooting
  • Help Desk
  • Windows Operating systems
  • Developer
  • Pricing
  • Programming C
  • Programming C++
  • Programming Visual Basic .Net
  • Routers
  • Simulation
  • Software
  • Trainer
  • MS Office
  • Unity
  • Visual Studios
  • XCode
Education
Lorain County Community College Elyria, OH Expected in 05/2020 Associate of Applied Science : Computer Games and Simulation Design / Computer Forensics - GPA :
Work History
Thermalito Union School District - Senior Game Developer
Oroville, CA, 03/2019 - Current
  • I oversee four people two well verse programmers and two well verse artists. My task is to organize the team and divide up task to make the production of the game smoothly. I am verse in Programming C and C++, Art, 3D Modeling, and Animation. I am in charge of creating connections and relations with other indie game developers and other companies.
  • Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.
  • Directed software design and development across multifaceted team to meet client needs for functionality, timeline and performance.
  • Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
Target - Technician Consultant
City, STATE, 07/2017 - Current
  • Worked for Target for 3 years going on 4 years now. A trainer for the Electronics team for 2 years. A well verse in a variety of Tech product knowledge. I am task oriented in a given time frame such as (audits, pushing out product from the back room and truck, pricing, zoning and guest services). I am in charge of the security of their product along with a verity of knowledge of preventing theft and scams.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while setting new electronics products out.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
  • Instructed new team members on protocols and procedures of each station to maximize contributions.
  • Handled troubleshooting tasks and used secure methods to immediately rectify assembly line issues.
Amherst High School - Computer Technician
City, STATE, 09/2013 - 05/2014
  • Worked on Computers which consisted of Software, Hardware, and Installation. Worked on Cabling by making straight through cables, crossover cables, and punch downs. Worked on Security which consisted of running the ID cards for my High School and running the Security procedures for my High School. Worked on Ticketing System which we used Track-it to store what jobs we had to do and complete.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Backed up company data on regular basis, successfully recovering critical information after malware attacks.
  • Answered calls and emails at company's help desk, assisting employees and customers with troubleshooting computer issues.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
  • Linked computers to network and peripheral equipment, including printers and scanners.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
Accomplishments

    I place in top 10 in the state for computer animation team in a BPA (Business Professionals of America) competition.

    I also place 5th place in the region for Computer Security in the BPA (Business Professionals of America) competition.

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Resume Overview

School Attended

  • Lorain County Community College

Job Titles Held:

  • Senior Game Developer
  • Technician Consultant
  • Computer Technician

Degrees

  • Associate of Applied Science

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