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senior external relations client manager gocor ny resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
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Summary

Results-focused Government Relations professional with strength in external relations and community outreach. Proactive leader and team-player with strengths in communication and collaboration. Proficient in leveraging both external and internal stakeholder relationships and institutional knowledge to promote the Agency's mission and established goals. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Stakeholder Relationships
  • Project Management
  • Event Planning
  • Collaboration & Team Building
  • Agency Representation
  • Staff Management
  • Community Outreach Programs
  • Legislative Tracking & Analysis
Experience
Senior External Relations Client Manager, GOCOR-NY, 10/2018 to Current
Port Authority Of New York And New JerseyCity, STATE,
  • Represent Port Authority at external meetings, briefings and community functions with elected officials, community boards, civic associations and community stakeholders, to include presentations on key agency projects and facility operations
  • Facilitate advancement of the Second Chance Employment Initiative with both internal departments and external stakeholders
  • Collaborate with JFK Redevelopment Outreach team at all levels to advance community outreach programming and key initiatives associated with the JFK Redevelopment Program
  • Respond efficiently to quality of life concerns from community stakeholders associated with activity in and around JFK International Airport. Liaison to the New York Community Aviation Roundtable – JFK Airport Committee and JFK Part 150 study
  • Serve as departmental lead, facilitating and executing key agency- wide initiatives, including the four-part Transportation, Race, and Economics Series and Talent Summit.
  • Facilitate and participate in external delegation visits in coordination with Port Authority departments agency-wide
Senior External Relations Representative, GOCOR-NY, 02/2017 to 10/2018
Port Authority Of New York And New JerseyCity, STATE,
  • Represented Port Authority at external meetings, briefings and community functions with elected officials, community boards, civic associations and community stakeholders, to include presentations on key agency projects and facility operations
  • Managed tracking of NYS/NYC legislation of interest/concern to the Port Authority. Drafted summaries and reports on Port Authority specific legislation for Government Relations and other senior level agency leadership, including the Port Authority Executive Director, for awareness. Worked with agency staff and leadership to draft position papers. Coordinated with NYS Governor's office.
  • Responded efficiently to quality of life concerns from community stakeholders associated with activity in and around JFK International Airport. Served as liaison to the New York Community Aviation Roundtable – JFK Airport Committee and JFK Part 150 study
  • Led and served as primary POC on early community outreach and engagement efforts associated with the JFK Redevelopment Program
  • Facilitated and participated in external delegation visits in coordination with Port Authority departments agency-wide
  • Managed Summer Internship program for Government & Community Relations, NY department to include initial candidate interview and selection process
Staff External Relations Representative, GOCOR-NY, 12/2014 to 02/2017
Port Authority Of New York And New JerseyCity, STATE,
  • Represented Port Authority at external meetings, briefings and community functions with elected officials, community boards, civic associations and community stakeholders, to include presentations on key agency projects and facility operations
  • Served as Title VI Liaison on behalf of the Government & Community Relations, NY department, drafting two agency-wide policy guidance documents, the Public Participation Guide and Limited English Proficiency Plan in coordination with the Office of Diversity Equity and Inclusion and Law departments
  • Planned and executed several large scale outreach and engagement events, including a job fair at York College in coordination with the office of Congressman Gregory Meeks (D-NY 5th District) and the Council for Airport Opportunity and a full day procurement event in coordination with the Quebec Government
  • Drafted critical correspondence to key community stakeholders to resolve quality of life concerns associated with activity in and around LGA Airport. Served as primary POC to the New York Community Aviation Roundtable and LGA and JFK Part 150 studies
  • Facilitated and participated in external delegation visits with internal stakeholders on behalf of Port Authority departments agency-wide
  • Managed Summer Internship program for the Government & Community Relations, NY department to include initial candidate interview and selection process
Executive Assistant, GOCOR-NY, 09/2013 to 12/2014
Port Authority Of New York And New JerseyCity, STATE,
  • Maintained effective communication with staff at all levels. Kept Government Relations Director and staff abreast of the department's activities and other important issues. Provided administrative assistance to Director and staff.
  • Drafted daily/weekly departmental and agency wide activity reports, highlighting key outreach and other relevant priority issues on behalf of the Government Relations Director for review by the Port Authority Executive Director and NYS Governor's office
  • Drafted other critical correspondence including responses to constituent complaints directed to the Port Authority and NYS Governor's office
  • Facilitated prompt payment to external vendors, working with vendors/accounts payable and resolved payment discrepancies to maintain positive working relationship with vendors
  • Created business trip authorizations and expense accounts for Government Relations Director and other departmental staff
Education and Training
Bachelor of Arts: Broadcasting, Telecommunications & Mass Media, Expected in 01/2001 to Temple University - Philadelphia, PA
GPA:
Activities and Honors
  • Airport Voice Woman of Achievement Honoree, April 2020
  • Member, Port Authority Network of Black Employees

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Resume Overview

School Attended

  • Temple University

Job Titles Held:

  • Senior External Relations Client Manager, GOCOR-NY
  • Senior External Relations Representative, GOCOR-NY
  • Staff External Relations Representative, GOCOR-NY
  • Executive Assistant, GOCOR-NY

Degrees

  • Bachelor of Arts

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